Catchpole Court Care Home, Sudbury, Suffolk
Catchpole Court Care Home, Sudbury, Suffolk
Catchpole Court Care Home, Sudbury, Suffolk

Catchpole Court Care Home has a proud reputation for the care it provides to older people, either elderly frail or elderly mentally infirm. The Home is divided into three separate units, Lowry, Gainsborough and Constable. Each unit provides specialist care within modern, comfortable accommodation. Skilled specialist nurses with appropriate qualifications are employed within the Elderly Mentally Infirm unit to meet the needs of this client group. There is a varied activities programme with time allocated each day for shopping trips, and short outings, very often to the "Croft" and watermill meadows, local beauty spots which are just a five minute walk away.

Group: Four Seasons Health Care

Person in charge: Marie Smale (Home Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 58 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 58

Rooms with ensuite WC: 7

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Catchpole Court Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 25 Aug 2015

2 Dementia Nursing beds available

Current Reviews

Review Score: 8.9 (8.909)

The user 'Review Score' (8.9 for Catchpole Court Care Home) is based on 17 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Catchpole Court Care Home

It is a very clean and tidy home, well maintained, all the staff are very good to the residents. The carers are very good and hard working, nothing is too much trouble, rooms are clean and tidy. I would recommend it to a lot of people, the management and the nursing staff are brilliant also. The caretakers are very good with maintaining everything, they do the painting, gardening and all the other things to make the home look better. They should have a pay rise!

How likely would you be to recommend Catchpole Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Marie Smale, Home Manager at Catchpole Court Care Home responded to this review on 25 Aug 2015:

Thank you for completing a review for Catchpole Court. I am delighted to hear all the kind words you have to say about the care at our home. I will ensure the praise is passed onto to all the team at Catchpole. Thank you again for taking the time to complete this review.

Catchpole Court Care Home

I am happy with the care most of the time. My husband doesn't like noise so I would like him to sit mainly in a quiet area. I would like him to wear his glasses whilst I'm here visiting him. No problems regarding hygiene in the home. Eyes need more attention.

How likely would you be to recommend Catchpole Court Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Marie Smale, Home Manager at Catchpole Court Care Home responded to this review on 25 Aug 2015:

Thank you for taking the time to complete a review for Catchpole Court. We value all feedback and welcome any suggestions or ideas in ways we can improve the service we provide. I would be particularly interested to talk in more detail with you the ways we can help both you and your Husband. I will be in touch to discuss further and thank you again for completing the review.

Catchpole Court Care Home

In extreme and very testing circumstances Catchpole performs extremely well. Dealing with dementia creates many physical and emotional problems. There is no perfect solution, the range of demands on all staff and on the facilities provided are wide ranging, The delivery of these services demands a great deal of patience, experience (that comes with time) and compassion. In addition there are 'technical' aspects handling, hygiene, health and safety. The staff here embrace all these with a positive attitude. There are failures but these are all outweighed by the positives. I am truly grateful and satisfied with the service provided.

How likely would you be to recommend Catchpole Court Care Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Catchpole Court Care Home

The staff are very friendly and take interest in each individual resident. They take a lot of care making sure residents don't get dehydrated by provided regular drinks and staying with residents encouraging them to drink. It seems a very happy place.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Catchpole Court Care Home

My father developed vascular dementia and was moved into Catchpole Court just over 2 years ago. The staff have been absolutely wonderful and supportive over what was a very difficult decision for our family. Everyone makes so much effort to help the residents feel at home. They are very well looked after and the staff are so friendly and helpful to the residents. You only have to ask and any problems are sorted. I cannot recommend Catchpole Court more highly. They are doing a fantastic job in very difficult circumstances.

How likely would you be to recommend Catchpole Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Good

Value for Money: Good

Catchpole Court Care Home

I have recently moved into the home, and so far I am satisfied with care and services provided. I will be taking time out with other residents when I feel more settled and comfortable. I like to stay in my room watching the birds from the lovely bird table outside of my window.

How likely would you be to recommend Catchpole Court Care Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Catchpole Court Care Home

I have only been here for a day or two now, but I like the social side of the lounge, and the carers and staff are very nice.

Overall Standard: Satisfactory

Care / Support: Satisfactory

Treated with Dignity: Good

Staff: Excellent

Management: Satisfactory

Rooms: Satisfactory

Catchpole Court Care Home

Cathcpole Court provides top quality care throughout their service to residents who can be extremely difficult to manage. All aspect of the care home provide a welcoming, caring and cheerful service from laundry and kitchen to nursing and management. I can find no fault with the care given and the kind attention of all the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Catchpole Court Care Home

Catchpole Court offers a very good service, my father has been here 6 years and has been well cared for at all times. The staff are very friendly and attentive doing all they can at all times for little remuneration, I am regularly updated on my fathers health and well being and enjoy my visits to the home. The activities are well catered for and much more. The home is regularly decorated and kept very clean and the gardens are a pleasure with a sensory garden for the residents. All in all I would highly recommend this home.

How likely would you be to recommend Catchpole Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Catchpole Court Care Home

Joan appears happy and content with the care she receives within the care home. She likes it that her son can visit anytime day or night.

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Catchpole Court Care Home

Sylvie seems happy with the home overall.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Catchpole Court Care Home

Joyce is happy living at Catchpole Court she has a nice room which her family looks after. Her bed has all her own linen on supplied by the family.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Catchpole Court Care Home

Jill is extremely happy with all aspects of the home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Catchpole Court Care Home

Not always happy with the meal choices I would like steamed pudding less spices.

Overall Standard: Satisfactory

Facilities: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Catchpole Court Care Home

Some days food is good depending on choice, would rather not have spices in my food.

How likely would you be to recommend Catchpole Court Care Home? Likely

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Catchpole Court Care Home

My husband Mr Reg Cuthill has been at Catchpole care home since 2009. He has been treated with dignity and much care. The staff are wonderful; from the manager down. Food is very good. I would recommend this care home if asked.

How likely would you be to recommend Catchpole Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Catchpole Court Care Home

Catchpole Court does not have en-suites or posh furniture, but it clearly concentrates on what is the really important thing, and that is excellent care. There is a registered nurse there at all times that keeps tabs on each resident’s health on a day to day basis. All the staff seem very capable and committed, and interact well with the residents, so they contribute much more than just the physical care. Each resident is treated very much as an individual, with their likes/dislikes, interests, hobbies, etc taken on board. The food is ‘home cooked’ every day, it is good quality and nutritious, there is a good variety, and residents have a choice. This feels as much like a home as it could do for my dad, not an institution. There is a dedicated organiser of social events and activities. The home arranges outside care such as hairdressing and chiropody without the need for relatives’ involvement (except to pay the extra small charges). The rooms are nicely decorated, very clean and with adequate furniture and a basin, and they have a nice big window. The home does not smell! I believe that if you asked any resident, they would say they are happy there. I so appreciate the fact that the rest of my dad’s family can live our lives in the knowledge that he is being well cared for. Before he went there, I did not realise that such good homes existed. I am sure that my dad feels well cared for, valued and respected as a person, and safe. This really is an excellent care home for residents with dementia and/or with limited mobility and/or medical conditions. There are also some residents that do not appear to fit into those categories and who seem to be very happy. Please note that what I have said relates to Constable Unit, as I have no experience of Gainsborough Unit.

How likely would you be to recommend Catchpole Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

June 2015

ROCK award

Recipient: Catchpole Court Care Home

Date: Monday 22 Jun 2015

more details

Silver PEARL award

Recipient: Catchpole Court Care Home

Date: Thursday 18 Jun 2015

more details

Job Vacancies

There are no jobs posted yet for Catchpole Court Care Home

Staff Profiles

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Care Home Idol 2015

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