Hillside Care Home

20 Kings Hill, Great Cornard, Sudbury CO10 0EH

Hillside Care Home, Sudbury, Suffolk
Hillside Care Home, Sudbury, Suffolk
Hillside Care Home, Sudbury, Suffolk

Hillside Residential Home provides care for up to 44 residents.

The staff ensure that residents can play an active role in the daily activities at the home, and can benefit from a dedicated activities coordinator.

Hillside has a close working relationship with its sister home Mellish Court which is located next door.

The home offers a range of care support, whether trial stays, respite breaks or convalescent care as well as long term residential care.

Group: Caring Homes Group

Person in charge: Deborah Mason (Home Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 44 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 35

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Hillside Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 04 Jan 2017

Please call 0808 223 5511 or email enquiries@caringhomes.org for further information about current Bed Vacancies at Hillside Care Home.

Reviews

7.8 Hillside Care Home has a Review Score of 7.8 (7.822)

The Review Score of 7.8 (maximum of 10) for Hillside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Hillside Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.708 for Hillside Care Home is calculated as follows: ( (17 Excellents x 5) + (7 Goods x 4) ) ÷ 24 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.114 Points relating to the number of positive Reviews for Hillside Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.8 positive Reviews (44 registered beds ÷ 5). 1 Reviews ÷ 8.8 Target = 0.114

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hillside Care Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hillside Care Home

  • Daughter of Resident/Service User
    1
  • Resident / Service User
    1

My mum was a resident at Hillside from Sept 2014 until recently. We have always been happy with the care she received.

How likely would you be to recommend Hillside Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have returned for respite care and the staff look after me well. I join in some of the activities but the staff respect my choice if I don't wish to join or attend activities.

How likely would you be to recommend Hillside Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Hillside Care Home

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Job Vacancies

Staff Profiles

Deborah

Deborah Mason

Job Title: Home Manager

Joined: 2014

Description:

As Home Manager of Hillside, Deborah leads her professional staff team in delivering the highest standards of residential care and support for 37 elderly ladies and gentlemen.

Deborah has amassed more than twenty years experience working in care, having started as a carer in a nursing home before spending ten years with the charity Scope as a community support worker. Having progressed to Senior and then Team Leader, Deborah gained her NVQ Level 3 in Health and Social Care. In 2008, having also commenced her Registered Manager’s Award, Deborah became Registered Manager of a care home in Cambridge, where she spent a further five years before joining Caring Homes.

Within her current role, Deborah is particularly passionate about supporting her team in their personal and professional development, ensuring that they have the knowledge, skills and confidence to provide care to the best of their ability.

Having lived in the local area for the past ten years; Deborah enjoys the picturesque scenery and peaceful villages that epitomise Suffolk life. Away from work, she enjoys a range of creative pastimes including needlecraft and card making.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hillside Care Home