Barchester Oulton Park Care Centre

My mum had a stroke in late December 2015. After two months in hospital she moved to Oulton Park. We were initially worried about the move and the change in surroundings. However my mum was quickly made welcome and was very happy at the home. The staff were very caring and attentive. I was impressed with the activities arranged for the residents.

Mums room was pleasant with a view of the garden area.

Sadly my mum had a second stroke in early April and passed away after two weeks. This was a very stressful time and the home's care team were very helpful, caring and attentive during this time. They also worked very well with the hospital and GP practice to make sure mum was as comfortable as possible.

When my mum passed away the care team were also on hand to support the family at the home.

Overall my mum spent two months at Oulton Park and her stay was a happy one. I cant fault the staff and strongly recommend this home.

In patient following major operation. The accommodation, both bedroom and general rooms, are clean, comfortable and very well appointed and visitors are made very welcome. Menus are varied with many alternatives available. The staff are efficient, friendly and caring.

I am very pleased with my dad's care at this home. It is very welcoming and lots of activities. In my experience (of other homes) this is the best.
We attended the mock Christmas meal. Which is a great idea. It was very professional and made to feel like a special occasion. The staff were superb!

The home visit by the managers was very friendly and informative and obliging. My visit to the care home more or less straightaway gave a pleasant feel about the place. I had no negative thoughts and there was nothing to not like. The room was very pleasant and the staff welcoming.

The home itself is clean and has a pleasant feel about it. The staff are extremely friendly and interact well with the family member who is living at the home. The food is excellent, both in terms of preparation and variety.

The home looked after my husband really well and when I picked him up after the 2 days and 2 nights, he looked well and cared for. No distress at all.

Because of the neglect to my wife in another care home she returned home unable to ever walk again. I cared for her for fourteen months. Her condition gradually became worse and I had to consider a nursing home. On the advice of several people and Oulton Park was recommended. This was the best advice ever given to me as we found it an absolutely wonderful home. The staff are the most caring, friendly and experienced we have ever known. They do their utmost to treat each individual so all receive personal care.

It is a privilege to express our admiration for all the team who make Barchester Oulton Park Care Centre a very special and unique home. The standard of care, love and patience given to everyone staying there is amazing. Our mother suffers with Alzheimer's and over the last year they have never failed her, patiently caring for her every need in a cheerful, professional manner. Her room and all the facilities are clean, immaculate, designed to feel homely and inspiring! The dining rooms, conservatory and gardens are truly beautiful and the choice of food served is of top restaurant standard, excellent.

I would like to praise the outstanding and excellent care that my nan receives from this care home. It is run supremely well and the staff are very welcoming, they work extremely hard and should be praised for the job they do. Furthermore the home is very clean and the hygiene is to an exemplary standard. In addition to this, I have been very impressed with the food and facilities. The choice and selection is that of a 5 star hotel. I would strongly recommend the home to anyone.

Very satisfied treated very well. June admission not well grateful thanks to the manager and another member of staff both very helpful in taking dad in all staff brilliant.
August admission respite while I was on holiday looked after very well.

I was immediately impressed with the home itself, light, airy, beautifully furnished, clean, carpeted and very professional in a way that didn't compromise home comfort. We knew mummy would like it, despite her situation. I was similarly impressed with all the staff and carers. Mummy was only with them a short time but they all wanted to understand her likes and dislikes to make her comfortable and were genuinely loving and caring towards her. The food is great. The gardens are beautiful. The standard of medical care and emotional care are very good. I am desperately sad to have lost my mummy but am happy that she spent her last days at Oulton Park.

From the very start I have been treated as a human being and my dignity and needs have all been so respected by the staff. We all think this is a horrible world but Oulton Park have proved otherwise, everyone is so kind and caring. It's a wonderful, calm, warm, inviting place to be. The hospitality is wonderful here, I don't have a bad word to say about the home and everyone here has been so supportive with my wife passing, I couldn't ask or find better care and support than I have here.

A perfect little paradise where mum passed away peacefully - we cannot thank the staff enough for the care and compassion shown to mum and in particular the family. And the afternoon teas were brilliant!!

The rooms are in excellent condition. The staff always smile even if something bad has happened or if something has gone wrong. Everyone is friendly.

Everyone who enters the doors are kind and so caring nothing is too much trouble so respectful wonderful staff no matter what. The chef is excellent such wonderful food beautifully served. The rooms are beautiful so comfortable and well respected and clean. I feel so welcome and have enjoyed my stay, a very happy place to stay.

My husband was in Oulton Park for 2 1/2 months. He was treated with great respect and his every need was looked after in a wonderful manner. His death was made so much easier because there was always someone with him. Even after this had happened some of his carers came to his funeral to pay their respects. This is a wonderful home in every aspect.

This is one of the best care homes I have been to. The staff are like family. They make you feel welcome and always help in any way they can. The food is excellent all the time and better than some restaurants I have been to. The home is very well presented and very clean spotless. I would definitely recommend this home to everyone.

My father has been in Barchester House just over a year now, suffering severe dementia. It's a lovely clean bright place to be. The staff are welcoming and friendly whenever you visit and certainly care for the residents. nothing is too much trouble and any concerns I've had have been swiftly dealt with. food is of a very high standard and as Xmas approached little treats were often delivered. Chocolates and wine or a glass of beer for residents. Entertainment is often brought in from outside too. I know my dad is well cared for and certainly couldn't ask for more.

My husband has been in Oulton Park since November where he has received excellent care, the food is first class. I myself have meals at weekends with him from time to time, the service is first class. When asked by friends what Oulton Park is like I tell them its like a 5 star hotel.