Group: Life Style Care plc

Person in charge: Kathy Marshalsea (Manager)

Local Authority / Social Services: South Gloucestershire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's

Single Rooms: 62

Latest CQC* Report on Avon Lodge Care Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 8 (8.015)

The user 'Review Score' ( 8 for Avon Lodge Care Centre) is based on 2 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Avon Lodge Care Centre

When Mum arrived at Avon Lodge in 2009, she was greeted by Management and Carers who made her very welcome. The room was a good size, spotlessly clean, bright and cheerful and the meals were very good with a choice of dishes every day. Entertainment was excellent, with something always going on; singers, organist, touch ā€˜nā€™ feel pet, trips to the beach and every year, Christmas had a programme full of events throughout December, Marcia and Jane done a wonderful job ensuring everyone was involved. Management and Reception were truly 1st class and they quickly became our friends. We spent many hours with them trying to understanding the different stages of Mums illness and many times we would cry on their shoulders (sometimes we even managed to laugh) but regardless they were there for us ā€“ they were our rock and comforted us for 6 years. Throughout Mums time at Avon Lodge, the Carers and Nurses were fantastic, (they truly, truly are special people) without doubt they treated our Mum with the greatest of respect and dignity and gave her so much love and affection. We always left feeling assured that Mum was content and safe. Choosing Avon Lodge was the best thing we could have done for Mum and we cannot thank them enough, they are the most wonderful hard working people we have ever had the privilege to know. Thank you and God Bless you all.

How likely would you be to recommend Avon Lodge Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Avon Lodge Care Centre

What a lovely care home we choose for Dad a very well kept, clean and bright surroundings. We were always greeted by the office staff and management with a smile and often a chat. A care home with such a warm friendly environment. Outstanding staff always caring, respectful, polite and sensitive to Dad's individual needs as well as ours his daughters. A lot of thought went into the entertainment that was provided which was excellent. Good size room with tasteful decor. Good fresh home cooked food always a choice with every meal. Their end of life care was exceptional it was carried out with such respect, dignity and the with the greatest of care. Not only for Dad but for us his daughters. Dad's last year was extremely happy and a very memorable time for his girls who would like to say a huge thank you to all the staff for making this possible.

How likely would you be to recommend Avon Lodge Care Centre? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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