Abbey View Nursing & Residential Home

Fairfield, Bristol Road, Sherborne DT9 4HG

Abbey View Nursing & Residential Home, Sherborne, Dorset
Abbey View Nursing & Residential Home, Sherborne, Dorset
Abbey View Nursing & Residential Home, Sherborne, Dorset

Abbey View is ideally located in the historic English country town of Sherborne and is only a few minutes walk from the Abbey, the old town and its amenities. Abbey View offers tasteful comfort in a warm and friendly setting.

From the welcoming reception area to the spacious lounges and dining room at Abbey View the comfort of residents is paramount. The fully equipped hairdressing salon is a favourite with the ladies and the garden area is popular for a gentle walk. A variety of specialist bathrooms including the luxury of a hydrotherapy bath are available for the residents to enjoy.

Together with excellent care and health-related services, Abbey View residents enjoy a wide range of activities and themed days organised by the owners to make for an enjoyable day-to-day lifestyle.

Group: Colten Care Ltd

Person in charge: Jo Ellis (Home Manager)

Local Authority / Social Services: Dorset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 51 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Abbey View Nursing & Residential Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 16 May 2016

Nursing & Residential

Current Reviews

Review Score: 9.3 (9.337)

The Review Score of 9.3 (maximum of 10) for Abbey View Nursing & Residential Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 9.337 is made up of a Quality Score of 4.866 Points (maximum of 5) relating to the rating and a Quantity Score of 4.471 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.337 for Abbey View Nursing & Residential Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.866 for Abbey View Nursing & Residential Home is calculated as follows: ( (125 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 142 Ratings = 4.866

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.471 for Abbey View Nursing & Residential Home is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 51 Registered Beds) x 2 = 0.471

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Very happy. I am only staying for a short time this time, but I am planning on coming back in the near future.

How likely would you be to recommend Abbey View Nursing & Residential Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel as though this is my home, with all my heard. My health has improved since I have been here. The staff are very kind and really care for me.

How likely would you be to recommend Abbey View Nursing & Residential Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have visited my father in Abbey View every day for the past 7 months. He had moved here after 2 1/2 years living with us. We thought the staff were just amazing and that includes everyone who had contact with us as a family. Both my parents have been residents at different times and on both occasions we have had nothing but praise and admiration for the genuine care and attention to details given to my parents. All I can finish with is a messaged of deep gratitude and thanks for making his last months so valuable. Thank you.

How likely would you be to recommend Abbey View Nursing & Residential Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband moved to the above home when the home he was in closed at the end of November. My husband was made very welcome and comfortable at Abbey View, and I couldn't praise them enough. Sadly my husband passed away on the 29th January, he was paralysed down one side and was unable to speak. I really felt he missed his old home where he had lived for nearly five years. Nevertheless, I am sure there were some good days at Abbey View, despite new faces everyday and his inability to converse with them. My advice is don't close a home unless it is really necessary.

How likely would you be to recommend Abbey View Nursing & Residential Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has been a resident in Abbey View for nearly a year now, and we are all extremely pleased with her care. She settled in to Abbey View very quickly, and it is definitely “peace of mind” for me and my sister to know that Mum is being so well cared for.
The staff are always willing to help and to advise, and nothing is too much trouble for them – we never feel that we are being a “nuisance”. All of the staff are always very polite, friendly, thoughtful and caring. They work quickly, but very efficiently – and they treat Mum with great respect and dignity.
I always find Abbey View to be extremely clean and tidy. It has become like a second home to me, Mum and the rest of our family. And a lot of the staff have become our friends. I have already recommended Abbey View to other families, and will continue to do so.

How likely would you be to recommend Abbey View Nursing & Residential Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Because of my mother's poor health, I had to find a nursing home for her within 4 days so that she could be moved directly from the hospital. By a state of luck, Abbey View had a room available and thanks to their well organised and efficient team, I was able to do this. As a massive bonus, the home is absolutely wonderful in every sense - the home itself/staff/rooms etc. and now my mother is in a safe, caring environment. She is very happy in herself as a result, and making a good recovery because of it. I would recommend very highly Abbey View to anyone!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Clean, well run, friendly staff and decent food.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Abbey View is a really lovely place to be, it has something for everyone's needs (walking or in wheelchair). I lost my father 11 months ago and we now mum couldn't cope on her own, the only home that has a space was Abbey View, and mum has not looked back since. I would like to say a big thank you to Abbey View.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Living overseas I am not able to visit regularly. My sister and I chose Abbey view for our mother who I know received wonderful care before she died. Our father is now a resident and I have just visited for 2 weeks. Not having visited my mother this was my first experience, and while I knew from my sister how lovely the staff are I was able to see for myself. The manager and her team are more like family. It is a very warm, happy, caring home, friendly and clean. (It is currently being refurbished and even the workers are faultless and friendly too!)

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Abbey View is very good with a lovely atmosphere. The care is good and you are made to feel very much at home.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Abbey View has a relaxed atmosphere. It is a large home with a variety of residents so you are always meeting someone different. The food is very good and care is excellent on the whole. It is in close proximity to the town. It has a lovely well tended garden where the residents can sit. There is a mixture of activities and entertainment.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Quality of care is excellent, Abbey View is very homely, the food is good and the home is close to the town which is handy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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