Amberwood House, Ferndown, Dorset
Amberwood House, Ferndown, Dorset
Amberwood House, Ferndown, Dorset

Amberwood House is a beautiful purpose built Home in a delightful leafy setting in the heart of Ferndown. Very conveniently situated close to the community arts centre, local shops and churches and doctors' surgeries.

Amberwood House is a bright, luxurious and welcoming Home with 54 en-suite bedrooms many of which overlook the peaceful landscaped garden.

The main lounge and dining room offers company and comfort and extends out on to a colourful patio via wide French doors. Further cosy lounges, an interesting library and well equipped kitchenettes and an activity room all combine to make Amberwood a delightful Home.

Together with en-suite bedrooms, Amberwood House also has a selection of comfortable lounges, its own library and an activity room.

Group: Colten Care Ltd

Person in charge: Maggie Tomlin (Home Manager)

Local Authority / Social Services: Dorset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 54 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 54

Rooms with ensuite WC: 54

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Amberwood House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 01 Feb 2016

Nursing & Residential

Current Reviews

Review Score: 8.7 (8.703)

The user Review Score of 8.7 for Amberwood House is based on 7 Review/Recommendations. This Review Score of 8.703 is made up of 4.744 Points relating to the ratings and 3.959 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

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although I am very critical by nature, I was very impressed by his home. The staff were kind, courteous and efficient in every way and were able to deal with any problem I encountered. Nothing was too much trouble. The care and attention I received enabled me to return home after 4 weeks and look after myself.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am the carer for my sister who has booked in for one weeks respite. I have been present for a large part of the day (11.30am to 7.30pm) and this has enabled me to assess the standard of care and accommodation and the quality of the meals provided. I observed the care received, not only by my sister but also to other residents and found it to be of a high standard. The staff are particularly attentive, polite and friendly and always eager to help. The accommodation is excellent and spotlessly clean. The d├ęcor and furnishings are maintained in pristine condition. The quality of the cuisine is outstanding, with a wide choice and generous helpings. The chefs go out of their way to accommodate those with special needs.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I cannot fault the care and attention given to the residents. The staff are dedicated, caring and comforting to both residents and relatives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would highly recommend.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

This home is second to none.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother and father went to live at Amberwood soon after it opened in 2006. My father died there in 2008 and my mother has just died there in July 2014. The loving, compassionate care they both received at Amberwood was exemplary. The staff were always kind - nursing staff, activity co-ordinators, restaurant staff and housekeeping staff were always caring to my parents as residents and to myself when visiting.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend this home for excellent service, caring staff. If I required a different sandwich at evening service, this was done no questions asked.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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