Farway Grange Nursing Home

31/33 Howard Road, Queens Park, Bournemouth BH8 9EA

Farway Grange Nursing Home, Bournemouth, Dorset
Farway Grange Nursing Home, Bournemouth, Dorset
Farway Grange Nursing Home, Bournemouth, Dorset

Farway Grange nursing home offers nursing care to older people and those with physical disabilities.

All meals are freshly prepared each day on the premises by chefs using fresh produce. The meals are varied and attractively presented and ensure a healthy intake of calories and vitamins.

The home shares a minibus and two wheelchair vehicles with its sister home,The Alexandra Centre. A record is kept of those who attend the activities and feedback is recorded on their participation. Individuals' interests and personalities are taken into account to organise activities that everyone will enjoy.

Residents are encouraged to maintain personal links with the local community by attending church and lunch clubs. On site activities include quizzes, bingo, exercise classes and arts and crafts.

Owner: S Nathoo

Person in charge: Victoria Chard (Manager)

Local Authority / Social Services: Bournemouth Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 23 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Alcohol Dependence (past or present) • Cancer Care • Cerebral Palsy • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Gujarati, Korean, Portuguese, Swahili

Single Rooms: 23

Rooms with ensuite WC: 4

Weekly Charges Guide: Nursing Care Single from £750

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Directions:

Please do call for directions if required and a member of staff would be happy to direct you.

Visiting:

Open Visiting policy however please refrain from visiting before 10am. If you would like to visit to take your relative out then please notify the day before so your relative is ready for you.

Parking:

Parking available on the road

Latest CQC* Report on Farway Grange Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.5 Farway Grange Nursing Home has a Review Score of 8.5 (8.485)

The Review Score of 8.5 (maximum of 10) for Farway Grange Nursing Home is based on 5 Review/Recommendations in the last 2 years. This Review Score of 8.485 is made up of a Quality Score of 4.55 Points (maximum of 5) relating to the rating and a Quantity Score of 3.935 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.485 for Farway Grange Nursing Home is based on 5 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.55 for Farway Grange Nursing Home is calculated as follows: ( (37 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.55

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.935 for Farway Grange Nursing Home is calculated as follows:

      1. 5 Positive Reviews = 3

      2. 0.1 x 5 Positive Reviews = 0.500

      3. (5 Positive Reviews ÷ 23 Registered Beds) x 2 = 0.435

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Farway Grange Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Farway Grange Nursing Home

  • Daughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

4 Reviews is 4.5 out of 5

Very good, my mother was terminally ill and died on 23/1/16. The staff were excellent especially the manageress. Faultless.

How likely would you be to recommend Farway Grange Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a good home, answered anything you want to know below.

How likely would you be to recommend Farway Grange Nursing Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My brother passed away a year ago, but lived at Farway grange for about five years before he passed and I can say our family had peace of mind that he was being cared for by some very lovely people, who always treated him so lovely and friendly. He was not always the easiest of patients as he had Ms and slight dementia, but they were always so patient with him. We were, and still are so grateful for all they did for him and always tried to give him the best quality of life. Thank you again from all family. After his passing, the management and staff were so kind, I myself was unable to return to the home as I was so upset, so they kindly packaged his belongings up for us, and when my partner went to collect, they sat and had a coffee with him before he left. I can not recommend this care home more highly.

How likely would you be to recommend Farway Grange Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother was accepted at this nursing home after she was given notice by her previous care home. What a difference. This is a small home but that is homely, staff and management friendly and approachable and any problems or queries addressed professionally and quickly. My mother has been here 16 months and has settled well. I am confident my mother is well cared for and have no concerns for her wellbeing. When weather permits the garden area and large ponds offer a quiet area to enjoy. A safe and caring environment.

How likely would you be to recommend Farway Grange Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Farway Grange Nursing Home

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

January 2016

Environmental Health

Recipient: Farway Grange Nursing Home

Date: Thursday 07 Jan 2016

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Care Home Idol 2016

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