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Canford Chase, Branksome Park, Poole, Dorset
Canford Chase
Canford Chase

Tel: 01202 766182

Canford Chase is situated in the select area of Branksome Park and is within easy reach of the award winning beaches of Poole and Bournemouth. Set in a secluded peaceful garden it offers five star luxury accommodation for fifty two residents.

Canford Chase is situated in the grounds of large secluded garden with easy access, mature trees and various seating areas. The tastefully furnished reception with seating area adjoins the extensive ground floor lounge with large flat screen television. The spacious dining room overlooks the grounds and garden. On the first floor the quiet lounge gives on to two balcony areas. The large and airy lounge on second floor provides additional television viewing facilities. The Home has is own fully equipped hairdressing salon, and a selection of specialist bathrooms including a hydrotherapy bath.

Group: Colten Care Ltd

Person in charge: Charlotte Wilson (Manager)

Local Authority / Social Services: Borough of Poole Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 52 residents

Registered Care Categories*: Old Age

Single Rooms: 50

Shared Rooms: 1

Rooms with ensuite WC: 51

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Canford Chase: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Canford Chase

1 Bed Vacancy
(Nursing and Residential)
posted 09 Sep 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Canford Chase

Current Recommendations

Recommendation Score: 9.8 (9.757)

The user 'Recommendation Score' (9.8 for Canford Chase) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Canford Chase on Tuesday 17 June 2014 by Roger N (Respite Resident)

It is never pleasant to have a broken leg, but I feel that I have been looked after extremely well during my 12 week stay.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Monday 16 June 2014 by Lee L (Daughter of resident)

My mother has been 4 times for respite care at Canford Chase. She is 98 years old and virtually blind. The nurses and staff look after her very well and she never minds going back, especially when she can sit outside in the pretty garden. The nurses and carers are all lovely, very helpful and cheerful and I never have to worry about mum whilst she is there.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Canford Chase on Tuesday 27 May 2014 by Joan W (Friend of resident)

Visiting almost every week for 71/2 years.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Tuesday 13 May 2014 by Diana Alexander (Respite resident)

I have recently spent two weeks of respite in this lovely home, I have been very impressed by the friendly and warm atmosphere from the minute you step inside the front door. All the staff were kind and helpful, and obviously happy in this well-run home, and I found myself looking forward to every meal time and time for refreshment. I found the activities varied and stimulating, with good entertainment. I felt quite downhearted when my time in this home came to an end. Thanks to everyone!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Review of Canford Chase on Friday 28 February 2014 by Sylvia N (Wife of Respite Resident)

My Husband stayed at Canford Chase fro a week to give me a break. He was very well looked after, the staff were lovely and very helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Canford Chase on Friday 14 February 2014 by Roy N

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Canford Chase on Wednesday 16 October 2013 by Lee Lovell (Daughter of respite resident)

My 97 year old mother has gone into Canford Chase twice a year for the last 2 years for 2 weeks at a time for respite care. She has thoroughly enjoyed her stays and I can't fault the care etc that she has received.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Monday 16 September 2013 by David Crocker (Son of resident)

Canford Chase is a spacious, modern care home with generous sized private rooms (ensuite) for residents and several 'public rooms'. The facilities are first class. There are a number of quiet places. The staff are kind, caring and conscientious. There are many activities. Meals are good. The garden is an ideal place to walk or sit when the weather is dry. Canford Chase stands out from the other numerous homes in this area.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Friday 13 September 2013 by T C (Resident)

I am happy and feel lucky to be here.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Review of Canford Chase on Thursday 12 September 2013 by Judy B (Daughter of resident)

My mother has moved into Canford Chase after falling repeatedly while in her own apartment. Her confidence had really suffered and she was constantly anxious. Since going to live at Canford Chase we have seen steady progress and she feels secure and happy. The staff are without exception caring, attentive and positive. When we visit, we are always welcomed warmly and are surprised by all the activities offered - not to mention the beautiful, well maintain garden. Her room is always clean and fresh and the communal areas are very pleasant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Canford Chase on Wednesday 11 September 2013 by Patricia M (Daughter of service user)

I would recommend this care home. The staff are exemplary. They are kind, caring, and thoughtful. They seem happy to be working here. The nursing care is of a high standard and staffing levels seem adequate. The facilities are clean and well looked after. Lots of activities are on offer, including trips out in a minibus.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Review of Canford Chase on Wednesday 11 September 2013 by Tim Stanley (Son of resident)

Very good overall conditions for Mum who cannot walk and has dementia. She is always clean and well turned out when we visit weekly. Sometimes could do with more staff! At busy times they can get overwhelmed, e.g. getting all the residents up and ready for lunch etc. Generally, however, standards are very good. We have relatives in other homes and this is overall the best.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Canford Chase on Monday 5 August 2013 by A. Palmer (Son of Resident)

Highly recommended in every respect. I visit my mother approximately every 3 weeks for 3 days and am always impressed with continued high standards. Staff friendly and welcoming, food outstanding etc. etc. Top notch!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Friday 26 July 2013 by Marion B (Daughter of resident)

My mother has dementia and has been for short term respite care initially but is now a full time resident. She is always treated with dignity and respect, although she cannot express how she is feeling very easily. If a difficulty arises the staff address it and fully consult or inform. She is very settled and at ease there. I have peace of mind and confidence in their care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Friday 26 July 2013 by Ali B (Daughter of resident)

This is a light, bright, well appointed purpose-built care home with a welcome feel and excellent atmosphere. The public rooms are beautifully decorated with comfortable matching furniture and up to date newspapers and magazines are always available. On visiting my father at whatever time of day, tea/coffee and soft drinks are offered along with home made cakes. Visitors are allowed to eat with the residents too!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Friday 19 July 2013 by Roy P (Son of resident)

The staff are very caring. I would certainly recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Review of Canford Chase on Wednesday 17 July 2013 by Barbara W (Cousin)

I am impressed by the staff, the general atmosphere, interior and gardens and activities.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Canford Chase on Wednesday 10 July 2013 by Jennifer P (Daughter of resident)

After several falls, my mother was advised to move into a care home. She had in the past always expressed a wish to remain in her own home (aged 94!), but had in the past stayed twice in Canford Chase for respite, and is now very settled and happy to live there.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Wednesday 10 July 2013 by Chris B (Brother of resident)

Very friendly caring staff always smiling and helpful. Good portions of very good quality food. Always clean and tidy. More like a hotel than a care home. Highly recommended.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Monday 8 July 2013 by Dawn A (Daughter of resident)

My mother 7 months ago was struggling to care alone at home. The hospital was also not able to control my mothers pain from a lifetime of bowel problems. Colten Care has managed to stabilise her to a point that her life to her has now become worth living. This is due to all the staff at Colten Care right through to the tea girl to matron.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Canford Chase on Thursday 4 July 2013 by Patricia R (Friend of resident)

What I have seen of Canford chase has prompted me to fill in this form. The atosphere there is more like a luxery hotel! It's warm and welcoming and comforting- the staff are kind, caring people and the surrounding grounds beautifully kept. always seems to be something of interest going on - outings etc. Nobody needs ot be bored. In fact I shant hesitate to move in if and when the time comes!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Thursday 4 July 2013 by Jennifer Vincent (Friend of resident)

My friend has been here for a number of years and is so well liked and looked after equally well, by all staff. You are made to feel part of a family. Nothing is too much trouble. It's a lovely place.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Thursday 4 July 2013 by Ann Field (Friend of resident)

Wonderful care for my friend who is blind and paralysed. She is very happy and well looked after.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Thursday 4 July 2013 by Jonathan M (Son of resident)

Fine staff. Very good social activities. Well managed.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Canford Chase on Friday 28 June 2013 by Hilary B (Daughter of former resident)

My mother was in Canford Chase for 19 months and received excellent care and attention. The staff were all lovely to her and went to great pains to ensure that all was well with her. They were friendly, kind and always gentle. The food was superb, as were all the little touches. Angie Stewart was the Matron at the time and she had her finger very much on the pulse.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Canford Chase on Thursday 27 June 2013 by Pauline B (Daughter of Resident (Now Deceased))

I was heartbroken when i could no longer care for my Father and made the very difficult decision to place him in a care home. You hear such awful stories of neglect and ill treatment but I always left Canford Chase after visiting Dad knowing that he was safe and well cared for. The staff were always kind,cheerful and courteous to my Father,myself and my family. We could visit any time of the day or night. We couldn't have asked for more

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Wednesday 26 June 2013 by Patrick O (Son of resident)

Mum is very happy here. The staff are very friendly and Mum is at ease. I cannot speak highly enough about Canford Chase.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Canford Chase on Wednesday 26 June 2013 by Sally M (Friend)

Have been visiting a resident and very often had lunch each time and been impressed with the care and attention all the residents receive and the quality of the food and the activities laid on.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Canford Chase on Thursday 11 April 2013 by Steve Tootell (Son of resident)

Staff are superb, nothing is too much trouble. Very comfortable. Residents are well cared for. Food is to a very good standard.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Canford Chase on Thursday 11 April 2013 by Anita L (Daughter of resident)

Have been very happy with the care and consideration my mother has received, so am happy to recommend Canford Chase to others.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Canford Chase on Tuesday 12 February 2013 by Sarah (Daughter of resident)

Just before Christmas 2012 we faced the news many people dread, especially when they live 150 miles away. Our 83 year old mother had had a fall and broken her hip and wrist. Then with two days notice Poole Hospital decided she would be discharged on Christmas eve rather than being sent to a rehab hospital, with no time for us to set up support at her home. We are so lucky that Canford Chase popped up as the first option on a Google search of local care homes. From the first phone call we felt our mother was being looked after, and so were we. The nursing side from discharge through to liaison with GP and community physio, out patient appointments, medication and post operative care, was handled impeccably, which will have done a lot to speed her recovery. My mother has nothing but positive things to say about the many cheerful and friendly staff. The food was fantastic, and great that visitors are invited to join the resident for lunch. My mother genuinely enjoyed the well thought out activities. Really there was nothing we can fault and it was brilliant to see her quickly regain both her health and her spirit. My mother is now settled in a supported living flat, but should she find that independent living is no longer possible, Canford Place will be the first place we contact. Not least because she felt happy there and says she would be happy to return.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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