Canford Chase, Poole, Dorset
Canford Chase, Poole, Dorset
Canford Chase, Poole, Dorset

Canford Chase is situated in the select area of Branksome Park and is within easy reach of the award winning beaches of Poole and Bournemouth. Set in a secluded peaceful garden it offers five star luxury accommodation for fifty two residents.

Canford Chase is situated in the grounds of large secluded garden with easy access, mature trees and various seating areas. The tastefully furnished reception with seating area adjoins the extensive ground floor lounge with large flat screen television. The spacious dining room overlooks the grounds and garden. On the first floor the quiet lounge gives on to two balcony areas. The large and airy lounge on second floor provides additional television viewing facilities. The Home has is own fully equipped hairdressing salon, and a selection of specialist bathrooms including a hydrotherapy bath.

Group: Colten Care Ltd

Person in charge: Charlotte Wilson (Manager)

Local Authority / Social Services: Borough of Poole Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 52 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 50

Shared Rooms: 1

Rooms with ensuite WC: 51

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Canford Chase: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 12 May 2015

Nursing & Residential

Current Recommendations

Recommendation Score: 9.8 (9.793)

The user 'Recommendation Score' (9.8 for Canford Chase) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Canford Chase

Beautiful home and surroundings, cleanliness excellent and activities are a real pleasure to attend. Good interaction with relatives. Care overall excellent.

Overall Standard: Excellent

Care / Support: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Canford Chase

Ambiance, comfort, happy caring staff. As a relative making a choice for their parent, this is the most perfect place for peace of mind. My Mother has visibly blossomed since joining Canford Chase.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Canford Chase restored my faith in residential care.The whole staff team are worthy of five stars for the warmth,caring and helpfulness. Nothing is to much trouble. The relaxed and happy atmosphere is evident form the moment you walk through the front door, all supported by wonderful food and motivational activities to suit all tastes.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

My mum was only at this care home before she passed away. But as a family she couldn't have had better care and consideration given to her and us. Nothing was too much trouble. Our only regret she was only there a week.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Response to respite care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Canford Chase

It is never pleasant to have a broken leg, but I feel that I have been looked after extremely well during my 12 week stay.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

My mother has been 4 times for respite care at Canford Chase. She is 98 years old and virtually blind. The nurses and staff look after her very well and she never minds going back, especially when she can sit outside in the pretty garden. The nurses and carers are all lovely, very helpful and cheerful and I never have to worry about mum whilst she is there.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Canford Chase

Visiting almost every week for 71/2 years.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

I have recently spent two weeks of respite in this lovely home, I have been very impressed by the friendly and warm atmosphere from the minute you step inside the front door. All the staff were kind and helpful, and obviously happy in this well-run home, and I found myself looking forward to every meal time and time for refreshment. I found the activities varied and stimulating, with good entertainment. I felt quite downhearted when my time in this home came to an end. Thanks to everyone!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Canford Chase

My Husband stayed at Canford Chase fro a week to give me a break. He was very well looked after, the staff were lovely and very helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Canford Chase

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Canford Chase

My 97 year old mother has gone into Canford Chase twice a year for the last 2 years for 2 weeks at a time for respite care. She has thoroughly enjoyed her stays and I can't fault the care etc that she has received.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Canford Chase is a spacious, modern care home with generous sized private rooms (ensuite) for residents and several 'public rooms'. The facilities are first class. There are a number of quiet places. The staff are kind, caring and conscientious. There are many activities. Meals are good. The garden is an ideal place to walk or sit when the weather is dry. Canford Chase stands out from the other numerous homes in this area.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Canford Chase

I am happy and feel lucky to be here.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Canford Chase

My mother has moved into Canford Chase after falling repeatedly while in her own apartment. Her confidence had really suffered and she was constantly anxious. Since going to live at Canford Chase we have seen steady progress and she feels secure and happy. The staff are without exception caring, attentive and positive. When we visit, we are always welcomed warmly and are surprised by all the activities offered - not to mention the beautiful, well maintain garden. Her room is always clean and fresh and the communal areas are very pleasant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Canford Chase

I would recommend this care home. The staff are exemplary. They are kind, caring, and thoughtful. They seem happy to be working here. The nursing care is of a high standard and staffing levels seem adequate. The facilities are clean and well looked after. Lots of activities are on offer, including trips out in a minibus.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Canford Chase

Very good overall conditions for Mum who cannot walk and has dementia. She is always clean and well turned out when we visit weekly. Sometimes could do with more staff! At busy times they can get overwhelmed, e.g. getting all the residents up and ready for lunch etc. Generally, however, standards are very good. We have relatives in other homes and this is overall the best.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Canford Chase

Highly recommended in every respect. I visit my mother approximately every 3 weeks for 3 days and am always impressed with continued high standards. Staff friendly and welcoming, food outstanding etc. etc. Top notch!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

My mother has dementia and has been for short term respite care initially but is now a full time resident. She is always treated with dignity and respect, although she cannot express how she is feeling very easily. If a difficulty arises the staff address it and fully consult or inform. She is very settled and at ease there. I have peace of mind and confidence in their care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

This is a light, bright, well appointed purpose-built care home with a welcome feel and excellent atmosphere. The public rooms are beautifully decorated with comfortable matching furniture and up to date newspapers and magazines are always available. On visiting my father at whatever time of day, tea/coffee and soft drinks are offered along with home made cakes. Visitors are allowed to eat with the residents too!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

The staff are very caring. I would certainly recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Canford Chase

I am impressed by the staff, the general atmosphere, interior and gardens and activities.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Canford Chase

After several falls, my mother was advised to move into a care home. She had in the past always expressed a wish to remain in her own home (aged 94!), but had in the past stayed twice in Canford Chase for respite, and is now very settled and happy to live there.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Very friendly caring staff always smiling and helpful. Good portions of very good quality food. Always clean and tidy. More like a hotel than a care home. Highly recommended.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

My mother 7 months ago was struggling to care alone at home. The hospital was also not able to control my mothers pain from a lifetime of bowel problems. Colten Care has managed to stabilise her to a point that her life to her has now become worth living. This is due to all the staff at Colten Care right through to the tea girl to matron.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Canford Chase

What I have seen of Canford chase has prompted me to fill in this form. The atosphere there is more like a luxery hotel! It's warm and welcoming and comforting- the staff are kind, caring people and the surrounding grounds beautifully kept. always seems to be something of interest going on - outings etc. Nobody needs ot be bored. In fact I shant hesitate to move in if and when the time comes!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

My friend has been here for a number of years and is so well liked and looked after equally well, by all staff. You are made to feel part of a family. Nothing is too much trouble. It's a lovely place.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Wonderful care for my friend who is blind and paralysed. She is very happy and well looked after.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Fine staff. Very good social activities. Well managed.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Canford Chase

My mother was in Canford Chase for 19 months and received excellent care and attention. The staff were all lovely to her and went to great pains to ensure that all was well with her. They were friendly, kind and always gentle. The food was superb, as were all the little touches. Angie Stewart was the Matron at the time and she had her finger very much on the pulse.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Canford Chase

I was heartbroken when i could no longer care for my Father and made the very difficult decision to place him in a care home. You hear such awful stories of neglect and ill treatment but I always left Canford Chase after visiting Dad knowing that he was safe and well cared for. The staff were always kind,cheerful and courteous to my Father,myself and my family. We could visit any time of the day or night. We couldn't have asked for more

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Mum is very happy here. The staff are very friendly and Mum is at ease. I cannot speak highly enough about Canford Chase.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Canford Chase

Have been visiting a resident and very often had lunch each time and been impressed with the care and attention all the residents receive and the quality of the food and the activities laid on.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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