Mill House Care Home with Nursing

55 Sheep Street, Chipping Campden GL55 6DR

Mill House Care Home with Nursing, Chipping Campden, Gloucestershire
Mill House Care Home with Nursing, Chipping Campden, Gloucestershire
Mill House Care Home with Nursing, Chipping Campden, Gloucestershire

Mill House Care Home with Nursing is situated near to the centre of Chipping Campden, a charming Cotswolds hamlet in Gloucestershire, which borders Worcestershire and is accessible by the M5 and M42 motorways.

Mill House provides residents with a true care pathway by offering a full suite of residential, nursing and dedicated dementia care. As such, residents may rest safe in the knowledge that the home can cater for their care needs both now and in the future.

Mill House Care Home’s dementia care provision has been designed to meet the University of Stirling’s standards, which are widely acknowledged as providing a high-quality environment for people living with dementia.

The Stirling approach ensures that residents are able to move freely around the home, with bedrooms and communal areas appropriately laid out and clearly signposted to minimise confusion or disorientation.

Each bedroom features a memory box by its front door, where mementos from a resident’s life help to personalise their room and also remind staff and visitors of the individual’s life story.

This purpose built facility offers luxury for the discerning resident and is located in delightful landscaped gardens, where seating is available for enjoying good weather during the summer months.

Round-the-clock care is provided and a 'nurse call' system is fitted throughout the home. Communal areas comprise two sitting rooms and two dining rooms on each floor. All meals at Mill House are prepared by a qualified chef and are high in nutritional value with emphasis on home-style cooking.

The home also has an activities suite and an on-site activities coordinator.

Group: Caring Homes Group

Person in charge: Kim Mulford (Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 45 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 45

Rooms with ensuite WC: 45

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Mill House Care Home with Nursing: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 04 Jan 2017

Please call 0808 223 5387 or email enquiries@caringhomes.org for further information about current Bed Vacancies at Mill House.

Reviews

9.6 Mill House Care Home with Nursing has a Review Score of 9.6 (9.609)

The Review Score of 9.6 (maximum of 10) for Mill House Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Mill House Care Home with Nursing in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.831 for Mill House Care Home with Nursing is calculated as follows: ( (70 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 83 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.778 Points relating to the number of positive Reviews for Mill House Care Home with Nursing is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered beds ÷ 5). 7 Reviews ÷ 9 Target = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mill House Care Home with Nursing?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mill House Care Home with Nursing

  • Daughter of Resident/Service User
    4
  • Nephew of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Son of Resident/Service User
    1

My aunt a very private and independent lady of 93 years, came into Mill House Care Home last November following hospitalisation after a stroke. We surrounded her with familiar objects and pictures from her house which contributed to her settling in well. Initially, she spent time in her wheelchair and took part in the numerous activities of residents even making Christmas decorations last year. Latterly she had to have full-time nursing care which was delivered with love and compassion. She thought the home really looked after her and enjoyed the food. I would highly recommend Mill House Care Home for the quality fo care they gave my aunt in her last year of life.

How likely would you be to recommend Mill House Care Home with Nursing? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother was moved to Mill House from the hospital at the end of life plan.
After two weeks, Mum died, on 1st December, and everything was done for her with care, dignity and respect ... we couldn't have asked for a better home.

How likely would you be to recommend Mill House Care Home with Nursing? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

From the onset, the manager was reassuring, empathetic and quickly tuned into my dad's needs. Having been discharged from hospital to an appalling home, I needed to get dad to a place of safety and care. The manager turned it all around and with the care and attention of all those involved with dad's care, he is leaving 1 stone heavier, colour in his cheeks and physically much more able.

How likely would you be to recommend Mill House Care Home with Nursing? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was moved to Mill House from hospital on an end of life plan. He was treated with the utmost care and respect. His nursing was fantastic - when my son and I visited his nurse was feeding dad a full breakfast! My son (who is a doctor) said the home was "lovely - didn't smell of old people and his room and bed was bang on".
Dad died on the 9th of September - after about 6 weeks in Mill House - everyone and everything was done with care, dignity, respect and I cannot thank all of you enough. Thanks.

How likely would you be to recommend Mill House Care Home with Nursing? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother went into Mill House Care Home with Nursing in June 2016 aged 95. We visited many care homes and looked at CQC reports before we chose this one. It was a hugely emotive time knowing my mother would probably never come home again. As soon as we stepped into Mill House Care Home unannounced, we were welcomed, shown around the home and the efficient new manager listened and was sympathetic to our circumstances. When admitted, the room for Mum was made to feel like home with her furniture etc. The registered nurses and carers were gentle and caring not only to Mum but to all of the family. When leaving the home after visiting and the doors closed, I knew we could trust the staff to look after her and they did right to the end.

How likely would you be to recommend Mill House Care Home with Nursing? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I can only truly say that Mill House met and exceeded every possible expectation. All the ladies and all the staff even before he arrived, were so kind and helpful. Even when his forthcoming respite had to quickly be changed to "end of life" you were all so kind in facilitating the move, taking to hospital for his transfer and finally greeting him rather late one evening. From then on he was at peace in great part due to the outstanding care and love he received. For my part you made it possible to be with him day and night with such kindness and sympathy and love. I shall be ever indebted to you all for the quality of those final days.

How likely would you be to recommend Mill House Care Home with Nursing? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The kindness and sympathy of the staff at Mill House helped to ease my pain over my mothers last illness. Although she was very confused and agitated, staff were always gentle and patient and gave her excellent care - even though she was sometimes resistant.
Levels of cleanliness were high and food well prepared.

How likely would you be to recommend Mill House Care Home with Nursing? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Job Vacancies

Staff Profiles

No image found

Kim Mulford

Job Title: Home Manager

Joined: 2016

Description:

As the Manager of Mill House, Kim leads her professional team in providing the highest standard of residential and specialist nursing care in the enviable surroundings of the Cotswolds.

Kim’s commitment to professional development has equipped her well for her role at Mill House, where she works hard to ensure that those in her care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

Kim believes in maintaining strong relationships with residents and their relatives, and understands the important contribution that these relationships make to the successful running of a care home.

Kim feels that the Caring Homes philosophy matches up well with her own beliefs on care provision, and is committed to ensuring that all her residents continue to receive the high levels of care and protection they deserve.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Mill House Care Home with Nursing