Richmond Painswick, Stroud, Gloucestershire
Richmond Painswick, Stroud, Gloucestershire
Richmond Painswick, Stroud, Gloucestershire

Richmond Painswick offers independent living, assisted living/extra care and a care home providing nursing care beds all within a luxury village environment.

Independent and assisted living/extra care apartments are available to purchase, with the care beds available on a weekly fee. Respite and convalescent care is catered for either in one bedroom apartments or within the nursing home depending on the care required.

Richmond Painswick also offers wide ranging on-site facilities including a café, restaurant, elegant sitting rooms, a hairdressing salon, landscaped gardens, plus a Wellness Spa which includes a swimming pool, gym, sauna, Jacuzzi and treatment rooms. A daily activity programme and day trips means there is never a dull moment!

The 24 en-suite room Nursing Home is managed by the Head of Care who is supported by experienced nurses and carers. The village also has its own registered domiciliary care agency, plus Village Manager, Social & Recreational Therapists, Hospitality team, Maintenance team, Gardeners and Full-time driver and fleet of vehicles.

Group: Richmond Villages

Person in charge: Jo Walters (Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 24 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 24

Rooms with ensuite WC: 24

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Richmond Painswick: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.3 (9.256)

The Review Score of 9.3 (maximum of 10) for Richmond Painswick is based on 9 Review/Recommendations in the last 2 years. This Review Score of 9.256 is made up of a Quality Score of 4.606 Points (maximum of 5) relating to the rating and a Quantity Score of 4.65 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.256 for Richmond Painswick is based on 9 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.606 for Richmond Painswick is calculated as follows: ( (66 Excellents x 5) + (27 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 99 Ratings = 4.606

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.65 for Richmond Painswick is calculated as follows:

      1. 9 Positive Reviews = 3

      2. 0.1 x 9 Positive Reviews = 0.900

      3. (9 Positive Reviews ÷ 24 Registered Beds) x 2 = 0.750

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Very happy, helpful staff. I was a little disappointed they didn't pop in to check although all the bells were answered cheerfully and promptly, it was leading up to Christmas with activities going on, I was encouraged to join these, overall felt safe and well cared for.

How likely would you be to recommend Richmond Painswick? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

A knee replacement at Hospital then all the care and attention I needed when I came here. All the staff, nurses and carers have been wonderful.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Needed post op short term care/rehab.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Short term resident

General 'all round' quality. Building & setting very attractive.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

I have been entirely satisfied. The concept and execution of care is absolutely first rate, the staff are wonderful. I particularly appreciate the spaciousness of the restaurant and other public areas.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Convalesence Stay

After a period of ill health and a stay in hospital, I was recommended to use the Care Home at Richmond Painswick via my GP.
I had an excellent stay and I would certainly recommend this to anyone looking for somewhere for convalesence.
The staff were very friendly and caring.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The nursing home at Richmond is very comfortable; the staff are very helpful, caring and friendly. My husband was happy to spend some time there. The range of activities on offer are very good, trips out for those who are able to participate. The atmosphere is one of care. The food is very good too. I would recommend Richmond Village to anyone.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have enjoyed my stay, especially seeing the Tour of Britain pass through Painswick. I will hope to return for another break and will have no hesitation in recommending this to others to go to for a very enjoyable break.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Was reecommended by my sister as I normally live in Cardiff and I really wanted to have a change of scenery. The staff were excellent and the care I received during my stay was excellent as well, would love to stay there again. I will recommend others to give this a try.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

Job Vacancies

Domiciliary Care Assistants (Evenings)

£7.28 - £8.08 depending on experience (Care Home / Nursing Home • Part Time)
Stroud, Gloucestershire

Domiciliary Care Assistants (22 hours per post)

£7.28-£8.08 (Care Home / Nursing Home • Part Time)
Stroud, Gloucestershire

Bank Chef

Depending on experience (Care Home / Nursing Home • Temporary / Cover)
Stroud, Gloucestershire

Kitchen Porter

£7.20 per hour (Care Home / Nursing Home • Full Time)
Stroud, Gloucestershire

Fitness Professional (16 hours)

Salary £7.20 - £8.30 depending on experience (Care Home / Nursing Home • Part Time)
Stroud, Gloucestershire

Waiting Staff (15 to 20 hrs per week including weekends)

£7.20 per hour (Care Home / Nursing Home • Part Time)
Stroud, Gloucestershire

Staff Profiles

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Care Home Idol 2016

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