Aspen Court Care Home, Taunton, Somerset
Aspen Court Care Home, Taunton, Somerset
Aspen Court Care Home, Taunton, Somerset

Aspen Court is a purpose built 2 storey home located on the northern edge of the county town of Taunton. Accommodation is offered in 42 en-suite rooms that are light and spacious. New residents soon feel at home, safe and comfortable in this popular home which provides high quality care in a first class environment. Aspen Court is registered to provide nursing care to 42 residents with dementia. 24 hour care is provided by the care team and registered nurses. The home provides a progressive programme for elderly people living with confusional conditions. Carers support the existing capabilities of people with dementia by firmly placing the person before the illness. A dedicated activities co-ordinator provides a programme of meaningful activities for people living with dementia. Activities are built into all areas of life in the home. Life history and reminiscence work help to stimulate residents, so improving their self-esteem and sense of well-being.

Group: N Notaro Homes Ltd

Person in charge: Kim Leech (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 42 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: 50 years & over. Ages 40+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Aspen Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.1 (9.104)

The user Review Score of 9.1 for Aspen Court Care Home is based on 11 Review/Recommendations. This Review Score of 9.104 is made up of 4.58 Points relating to the ratings and 4.524 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

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Generally well staffed and residents receive all the help and attention they need. Plenty of extra activities and entertainment for Christmas period. Manager personally gave gifts from owners Notaro to every resident on Christmas morning. Good communication with families and friends, regular group meetings. Special Christmas lunch all invited before the big day when lunch just for residents.

How likely would you be to recommend Aspen Court Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Sharon Warren, PR Manager at Aspen Court Care Home responded to this review on 02 Feb 2016:

We greatly appreciate the time you have taken to complete this wonderful review. I will personally ensure that the manager and staff are aware of your comments and feedback. Feedback is greatly valued by the team and allows us to ensure we delivering a very high standard of care and support.

Care home good in all respects. To few waste paper baskets on first floor. Hand bag not secure.

How likely would you be to recommend Aspen Court Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

I feel that my sister Maria Perry receives excellent care. I do feel sometimes that the staff are overworked and therefore could do with extra people being hired. And helping when staff are unwell or off on holiday.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Excellent experience. Kim/Jacob/Sheryl and the team are doing wonders with my Aunt Judith. I have seen many care homes - some are dreadful but Aspen Court is the gold standard. The clue is in the name, they actually care.

How likely would you be to recommend Aspen Court Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I feel I have made the best choice of care homes in Aspen Court for my mother, who has dementia, to spend the rest of her days.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff provide excellent care and are kind and respectful to residents, who are treated with dignity. The home is always very clean with a welcoming, homely atmosphere. The food is excellent and varied. The laundry is done daily and to a high standard. Rooms are pleasant and adequately furnished. My mother has lived here for 2 1/2 years after previously staying at three other care homes. Aspen Court stands out because of the wonderful care she receives from the staff that work there.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has resided at Aspen Court since January 2013 and since that time both myself and family have found unstinting support from Kim and her staff. The rooms are comfortably furnished and have a homely feel. Meals are varied and tasty and staff are happy to provide refreshments.
Medical issues are dealt with efficiently and promptly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that my sister receives excellent care I do feel sometimes that the staff are overworked and therefore could do with extra people being hired which would also have the added advantage of helping when staff are unwell, off or on holiday.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My wife Esme has been in Aspen Court Care Home for the past 31/2 years. In all that time she has always been treated with respect. The staff always seem happy and helpful and I think they work very hard for quite low pay, which is why I think so many leave. This is not Kim the managers fault.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has had vascular dementia for the past 6 and 1/2 years and up until last ear my father was her main carer. Due to his deteriorating health he has been unable to tend to my mother’s care. Aspen Court has fulfilled his obligations with great care, integrity and the staff are friendly, professional, approachable, efficient and treat my mother with respect. The home has a comfortable, welcoming feel to it.

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We consider ourselves very fortunate that Aspen Court had a room available when we needed to move my mother from Residential care into Nursing. From the moment she arrived she was calm and settled. The staff ratio to residents is high. Their nursing expertise ensures round the clock medical care. The food is all fresh, the standard of cleanliness is high and you are welcomed by a friendly smile and the offer of refreshments. The kindness, dedication and understanding we receive from Kim and her excellent staff provides us with great comfort. Aspen Court is a very well run home. Their main focus is for my mother's well being. What more can you ask?

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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