Gotton Manor Care Home

West Monkton, Cheddon Fitzpaine, Taunton TA2 8LL

Gotton Manor Care Home, Taunton, Somerset
Gotton Manor Care Home, Taunton, Somerset
Gotton Manor Care Home, Taunton, Somerset

Gotton Manor Care Home is situated in 10 acres of mature private gardens. Residents are encouraged to use the large greenhouses and allotments in the grounds.

This fine country house provides nursing care for up to 33 people. The adjacent Coach House has been adapted to provide 27 rooms in hotel like accommodation for residential care. All rooms provided are for single occupancy, however, some are spacious enough for companions. The majority are en-suite and several have balconies and patios with views of the surrounding countryside.

Both the Manor and the Coach House are superbly appointed with fine furnishings and decor, with large reception and dining rooms. Meals at Gotton Manor can be taken in residents' rooms or the dining room. A good selection of traditional meals are available with daily choices using fresh produce. Special diets can be catered for.

Complementary therapies and activities can be tailored to suit the individual. The home is attended by a qualified hair stylist.

Gotton Manor Care Home also offers short-stay respite care that can be booked up to a year in advance, which can be helpful when planning holidays and short breaks.

Group: Four Seasons Health Care

Person in charge: Patricia Coiley (Home Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Stroke

Single Rooms: 60

Rooms with ensuite WC: 54

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Gotton Manor Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.7 (8.674)

The Review Score of 8.7 (maximum of 10) for Gotton Manor Care Home is based on 11 Review/Recommendations in the last 2 years. This Review Score of 8.674 is made up of a Quality Score of 4.341 Points (maximum of 5) relating to the rating and a Quantity Score of 4.333 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.674 for Gotton Manor Care Home is based on 11 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.341 for Gotton Manor Care Home is calculated as follows: ( (55 Excellents x 5) + (63 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 129 Ratings = 4.341

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.333 for Gotton Manor Care Home is calculated as follows:

      1. 10 Positive Reviews = 3

      2. 0.1 x 10 Positive Reviews = 1.000

      3. (10 Positive Reviews ÷ 60 Registered Beds) x 2 = 0.333

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


All carers are helpful, very caring and kind. Everything's here that I could want.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy here - the staff are very helpful and make me laugh sometimes.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Very good and happy atmosphere and people with you as much as possible. Very happy with the food, personal and atmosphere. I am here long term and very happy to stay long term as everything is going well. Three cheers to the staff helping and making you feel at home.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have really enjoyed my time here so far. I have a lovely big room and beautiful views. All the girls are lovely and I would recommend this home to anyone.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a wonderful home, I enjoy living here, lots of people around to talk to. I couldn't have come to a better place. All the staff are marvellous.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home comfortable and it meets all my needs. The food is excellent. There is an interesting range of activities available. The staff here have all been first rate.

How likely would you be to recommend Gotton Manor Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I am very happy with my brother and sisters care here. The staff are all very caring and nothing is ever a bother. They are always willing to help.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like the home because it offers/caters all my needs. The activities are excellent! The home is very clean and there is constant care for cleanliness. The care is good as it can be. Can't be any better.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Manor seems to be fine. Staff helpful and caring. Only here one week so it is very hard to make comments but so far very good. Mum is finding it quite hard to adjust but seems ok so far, it is a big move for her.

How likely would you be to recommend Gotton Manor Care Home? Don't know

Overall Standard: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

In the words of my mother, a resident at Gotton Manor Nursing Care Home. A lovely location, she felt welcomed and the staff very friendly. My mother's first visit was to Gotton Manor summer fete, where she could see herself living there and moved in the next week. Gotton Manor excels with its care and commitments to residents. My mum is happy and well cared for, it's care and food is to a very high standard. All the staff, whilst being professional appear happy.

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

I came to Gotton for respite care whilst waiting for my bungalow being adapted and enjoyed it here so much. I gave up my bungalow and stayed at Gotton

How likely would you be to recommend Gotton Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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