Blenheim House Care Centre

27 Shurnhold, Bath Road, Melksham SN12 8DD

Blenheim House Care Centre, Melksham, Wiltshire
Blenheim House Care Centre, Melksham, Wiltshire
Blenheim House Care Centre, Melksham, Wiltshire

Blenheim House Care Centre is an impressive purpose built Care Home, just half a mile from the centre of the Wiltshire market town of Melksham. Just 7 miles from Chippenham, 8 miles from Trowbridge and 12 miles from Bath.

The home stands in large landscaped grounds having convenient access to public transport links.

All rooms have television points, a lockable facility for valuables, a nurse call alarm and smoke detectors.

The home provides personal,nursing and dementia care for older people on a long term, convalescent and short stay basis. Twenty-four hour cover is provided by a qualified, experienced and committed care team specifically recruited for their sensitivity, dedication and professional expertise in this area of care. All specialist equipment is available.

All Majesticare’s Homes put Residents’ choices first, and at Blenheim House you are free to eat your meals in dining rooms or in your own room. Happy to provide meals for visitors as well for a nominal charge. Fresh home-cooked food is nutritionally balanced and caters for special requirements such as vegetarian or soft foods.

At Blenheim House there is a dedicated activities organiser who arranges a lively social calendar including arts, entertainment, exercise, trips such as shopping, and events in the Home. The Home also arranges regular visits from Hairdressers, chiropodists, dentists, opticians, local GP’s, and a range of other professionals.

Group: Majesticare

Person in charge: Mark Barnes (Home Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 53 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 53

Rooms with ensuite WC: 53

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Blenheim House Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.3 Blenheim House Care Centre has a Review Score of 9.3 (9.344)

The Review Score of 9.3 (maximum of 10) for Blenheim House Care Centre is based on 21 Review/Recommendations in the last 2 years. This Review Score of 9.344 is made up of a Quality Score of 4.589 Points (maximum of 5) relating to the rating and a Quantity Score of 4.755 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.344 for Blenheim House Care Centre is based on 21 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.589 for Blenheim House Care Centre is calculated as follows: ( (175 Excellents x 5) + (54 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 246 Ratings = 4.589

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.755 for Blenheim House Care Centre is calculated as follows:

      1. 20 Positive Reviews = 3

      2. 0.1 x 20 Positive Reviews = 2.000 (maximum score = 1)

      3. (20 Positive Reviews ÷ 53 Registered Beds) x 2 = 0.755

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Blenheim House Care Centre?

  • Extremely LIKELY
    17
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Blenheim House Care Centre

  • Daughter of Resident/Service User
    5
  • Wife of Resident/Service User
    4
  • Resident / Service User
    3
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

19 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 19 reviews. Ratings from the 2 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I think this is a very good home with lots of activities taking place. All of the staff here are very helpful, friendly and go above and beyond to help. I feel very safe and happy here. I especially enjoy the trips out as it is nice to get out for a change.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found all the staff looking after me during my stay (following a total knee replacement operation) so helpful, friendly and professional- which certainly speeded up my recovery. The activities and entertainment provided was of a high standard and was much enjoyed by all the residents. She food menus were varied and very tasty.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Steve Oakes, Director at Blenheim House Care Centre responded to this review on 27 Oct 2016:

Thank you for the positive feedback. We are really pleased you enjoyed your stay with us and we all wish you well following your operation.

Since my father has arrived at Blenheim House Care Centre, he has gained in both mental and physical health. His walking has improved dramatically, so much so he doesn't even need a walking stick! He could hardly talk when he first came here, now he can string a sentence together. My father's health improvement is a direct result of the outstanding care of this home. Thank you and God bless.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Steve Oakes, Director at Blenheim House Care Centre responded to this review on 18 Oct 2016:

Thank you for such a lovely review. It is really gratifying when the efforts of our team result in such a significant improvement in the lives of our residents.

The staff from nurses to housekeeping were so caring and competent. Everyone person couldn't do enough for yu and for the care of my husband. The rooms, facilities and gardens were amazing and of the highest standard.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Steve Oakes, Director at Blenheim House Care Centre responded to this review on 13 Oct 2016:

Thank you for the really positive review, I am glad our team excelled and you and your husband enjoyed our facilities.

After a rather shaky start, greeted by 'are you the new bag lady?' ...'no I'm a patient' ... 'well, you need to go to the 2nd floor'. I went up, found a person who showed me my room and was left alone to unpack etc. feeling very weak after a major cancer operation less than 48 hours before. Not a good start. Things improved markedly when my circumstances were realised. From then on I cannot fault the care I had from all the staff. They could not do enough for me, including accompanying me every weekday to the hospital for radiotherapy during my 3-month stay. The food was good, a variety with the odd 'treats' which were much appreciated. Cleaning ok, sometimes bed making etc was done very late in the morning - understandable as I do need nursing care and other patients were very demanding taking up a lot of time.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Steve Oakes, Director at Blenheim House Care Centre responded to this review on 18 Oct 2016:

I am sorry that your admission was not to our usual standards, this has been internally reviewed and our customer service team has also been augmented. I am pleased that you have been happy with your experience thereafter and that our staff have excelled and fully supported you during your residence with us.

Overall an excellent facility. Some issues with the timing of medication being applied and laundry being lost but overall an excellent service and level of care is provided. We made a very good choice for my Mum with Blenheim House. Cost is high but probably set right for level for care and facilities.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Steve Oakes, Director at Blenheim House Care Centre responded to this review on 11 Oct 2016:

Thank you for your review, I will ensure that Mark and the team provide you and your family with feedback on the points raised.

Found home to be in good order. Staff very friendly and helpful. Plenty of activities for residents.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Steve Oakes, Director at Blenheim House Care Centre responded to this review on 06 Oct 2016:

Thank you for your positive feedback

My husband has been in Blenheim House Care Centre since July 2015. He has always been treated with the utmost respect for all his personal and nursing needs. The home always keeps me informed if he falls poorly or requires anything. As a family, we are always welcome into the home and have attended many of the functions the home run, also the regular relative meets.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Steve Oakes, Director at Blenheim House Care Centre responded to this review on 06 Oct 2016:

Thank you for your review Jane, I am glad that you and your family enjoy our functions and facilities.

I am only in about twice a month but I always feel comfortable bringing my young children in to visit. The cafe area is really nice to bring them to. I really like the activities for visits which consist of fireworks evening, coffee mornings, xmas fayre etc.

How likely would you be to recommend Blenheim House Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Safety / Security: Good

Rooms: Good

My father-in-law would often be left unclean, unwashed and in old clothes. They didn't accommodate to his personal needs and he was often left with no one to talk to. There were a few incidences where staff shouted and upset my brother-in-law. They lost his false teeth, TV remote, clothes, and other things. When we questioned the staff about him they were rude, unaccommodating and acted as though all the issues either weren't a problem or as though it wasn't their fault.
They shrunk his designer jumper and when questioned about it, pretended it was in the wash for months hoping we would forget about it when in actual fact they didn't want to tell us they had ruined it. We took all our issues up with the manager who was awful and patronising. We moved our brother-in-law to another home where he was much happier and the staff were wonderful.

How likely would you be to recommend Blenheim House Care Centre? Extremely Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Very Poor

Facilities: Good

Care / Support: Very Poor

Cleanliness: Poor

Treated with Dignity: Very Poor

Food & Drink: Satisfactory

Staff: Very Poor

Activities: Poor

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Poor

Angela Boxall, Head of Operations at Blenheim House Care Centre responded to this review on 13 Sep 2016:

Thank you to the family for taking the time to provide feedback, which we always truly value.

I accept that back at the time to which the comments relate, February 2016, there were shortcomings in this gentleman’s care and in the way that the family’s concerns were initially handled. As with any concerns raised, we take these very seriously and seek to improve by listening and reflecting on all feedback provided. I subsequently investigated this matter myself, met with the family and provided a formal response.

As part of the continued development of the home, a new manager was appointed and we are confident that the care and hospitality services being delivered to our residents have been enhanced.

I am pleased to announce that the progress achieved by Blenheim House has been recognised by the CQC and we have received an overall ‘Good’ rating relating to their recent inspection.

We are always pleased to welcome visitors to Blenheim House and are confident that you will find an approachable and motivated team with happy residents.

Angela Boxall
Head of Operations
Majesticare

The Chefs worked very hard and beautiful food on Saturday 18th June, both good teamwork. Nicest food I have had for a long time (jacket potato, burgers, steak, good team and all the carers on were fantastic too).

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was only at Blenheim House for a very short time but from the start he was treated as a valued friend. It didn't take him long to settle in and enjoy being looked after so well. The rooms and facilities are wonderful but the staff, including those behind the scenes are the real gems. In the last week of his life the care given to dad was given with care, compassion and respect. This care and that shown to all the family, especially me, made the last days much easier to bear.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been in this home since last June. He has dementia. He can be very demanding and has been confrontational. His care has been exemplary since he arrived on the unit. He is well cared for and happy. The staff are well-trained, patient and kind.
The atmosphere is warm, relaxed and friendly. The chef there is a wonderful cook, but more importantly he is a genuine friend to all the residents, showing empathy and patience in his contacts, not just to the residents, but to the friends and relatives when they come to visit!! Well done.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My aunt was only resident for three weeks, having moved from another nursing home. The atmosphere at Blenheim House is calm and caring. The staff are welcoming and my aunt was treated with care and compassion as were we. Her end of life was managed as we hoped and she died peacefully with a staff member in attendance.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All the staff are extremely kind, caring and friendly, nothing is too much trouble if asked about something.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The staff are coping with a very difficult job to the best of their ability.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother began at Blenheim House in August 2014. She has settled in remarkably well as a result of the excellent care she has experienced and combined with the wonderful environment she finds herself in. She has been able to walk in the garden which is such a fundamental part of her life. She enjoys a beautiful room and good food. The staff are exceptional always giving as much time as possible to her needs. She is a fiercely independent woman and they have recognised that and showed it whenever possible.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Blenheim House and staff would have been given excellent in almost every category bar for one or two small issues. i.e laundry care, personal belongings going astray from the laundry, not all the time but on the odd occasion. The odd request of furniture repair takes a long time to action on occasions, but staff always seem flat out so it's understandable. The kindness of staff is second to none, the rooms are lovely, sometimes could be cleaner in the corners! Meals more suitable to those with great teeth/dentures (softer very and chewable meat for us oldies) but great menus otherwise. Lovely people, lovely place.

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband was only 45 when diagnosed with a brain tumour in 2010. Blenheim House took care of him for the last weeks of his life and I cannot fault them for the love and support they gave to both my husband and myself. The staff genuinely care. They love the work they do and were all visibly upset by his passing. Although my husband was living in Clover Meadows, the floor predominantly for Alzheimer's residents, the staff did everything possible to give him 24 hour care and adjust to his needs and keep him safe. You cannot help but worry yourself sick when a loved one is terminally ill and away from home but staff encouraged me to stay with him overnight for his final week, which I did and I will always be so grateful to them as I know it made a difference to us both being able to sleep in the same room and to be with him as he passed away. Blenheim House feels more like a 5 star hotel than a nursing home. Although a private facility, thanks to his Consultant Oncologist, he was able to stay there as an NHS patient and received the same high level of care and patience as all the other residents. You are encouraged to voice any concerns you may have and it is always met with enthusiasm and understanding and not least of all personal adjustments. Any incidents that may occur are reported to the next of kin without delay. Visiting time is up to the individual - I practically lived there but when I could not be there, a member of staff was checking on him every 15 minutes and sometimes all day. I love you very much Blenheim and will never forget what you did for us xx

How likely would you be to recommend Blenheim House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are friendly, caring and professional. I feel confident in the knowledge of my concerns or questions concerning my mothers care or dignity a response will be positive of a resolution reached as soon as possible. Changes of senior staff has at times been evident however new staff replacements have been available to discuss any concerns. I have valued personal understanding in relation to my emotional feelings being valued and respected.

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot say how fantastic Blenheim House and all the staff are. My mother moved to Clove Meadow only 3weeks ago. She instantly had exceptional care, had her dignity restored after 6 weeks in hospital and smiled and laughed for the first time in months. Sadly she came to the end of her life 10 years before we expected it- not at all prepared we were supported, guided and genuinely cared for by Sarah, Mandy, Donna, Gorge, Pecho, Jacqueline, Jack, Linda, Anne. Mum passed away with dignity having had immense support and care from everyone and in delightful surroundings. We cannot speak highly enough of Blenheim House and the staff. Thank you.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2014

Pinders Design Award

Recipient: Blenheim House Care Centre

Date: Tuesday 04 Mar 2014

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Blenheim House Care Centre