Downs View Care Centre, Swindon, Wiltshire
Downs View Care Centre, Swindon, Wiltshire
Downs View Care Centre, Swindon, Wiltshire

Downs View care home in Bradbury caters for elderly residents.

The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is also a suite for couples and guests for privacy. The home has two large lounges and a sun lounge for relaxation.

Fresh meals are prepared daily by the Chef using local suppliers. Residents can choose their meal based on personal or dietary requirements.

Group: Coate Water Care Co Ltd

Person in charge: Amanda Timms (Manager)

Local Authority / Social Services: Swindon Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 51 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Down Syndrome • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 49

Shared Rooms: 1

Rooms with ensuite WC: 45

Weekly Charges Guide: Personal Care Single £720 – £980 , Personal Care Shared (per person) from £650

Facilities & Services: Day Care • Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Downs View Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Downs View Care Centre has a Review Score of 8.1 (8.108)

The Review Score of 8.1 (maximum of 10) for Downs View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Downs View Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.314 for Downs View Care Centre is calculated as follows: ( (12 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.314

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.794 Points relating to the number of positive Reviews for Downs View Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 10.2 positive Reviews (51 registered beds ÷ 5). 3 Reviews ÷ 10.2 Target = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Downs View Care Centre?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Downs View Care Centre

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1

I want to commend this Nursing home to anyone looking for a good care home for their relative. My mum moved to Downs View Care Centre on June 27th this year on her birthday. She had always wanted to remain in her own home but sadly it was not possible and after several weeks in the hospital, she was discharged to Downs View. I followed the ambulance transport and we were greeted by cheerful and very helpful staff who did their best to help Mum settle and understand her needs. She had very good care and we were also well listened to by the staff when we had any concerns or questions. Sadly Mum died 3 weeks after moving there. The care given on the day she died and the communication with us to enable us to get to the hospital was very good. We are thankful that the last weeks of Mum's life were in such a caring environment and a beautiful location.

How likely would you be to recommend Downs View Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Good level of care given by warm caring staff, cannot fault the system. During the time we have been involved with Downs View we have always found the care and needs of all residents have been addressed immediately.

How likely would you be to recommend Downs View Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Amanda Timms, Manager at Downs View Care Centre responded to this review on 20 Jun 2016:

Thank you so much for your lovely comments.

My mother was a resident of Downs View Care Centre from December 2012 until her death in January 2016. I live in Australia and thus was able to only visit my mother on my visits to the UK, twice or three times a year, though family members visited as well. It has always been an enormous comfort for me living so far away, to know that my mother was being so well-cared for at a stage in her life when such care was necessary. I have the highest regard for the staff at Downs View and was always aware of the affection they showed towards my mother and the care that they offered her. I was touched by the emotion shown by certain members of the staff following my mother's passing.

How likely would you be to recommend Downs View Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Downs View Care Centre

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Downs View Care Centre

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Downs View Care Centre