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The Orchards Care Home, Birmingham, West Midlands
The Orchards Care Home
The Orchards Care Home

Located within Shard End, Birmingham, The Orchards Care Home is a purpose built 72 bedded care facility offering Nursing and Birmingham Interim care.

Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at The Orchards pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Gaynor Farmer (Home Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 72 residents

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 68

Shared Rooms: 2

Rooms with ensuite WC: 70

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest CQC* Report on The Orchards Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by The Orchards Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for The Orchards Care Home

Current Recommendations

Recommendation Score: 8.9 (8.948)

The user 'Recommendation Score' (8.9 for The Orchards Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of The Orchards Care Home

My father Samuel has been a resident in this ho,me for about five years now, and both myself and the rest of the family are very pleased with the service. My dad is well looked after.

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Rooms: Good

Submitted by Godfrey C (Son of Resident/Service User) on Friday 6 February 2015.

Review of The Orchards Care Home

I would recommend this care home. All who work here are wonderful, and very caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by H Pearsall (Sister of Resident/Service User) on Friday 6 February 2015. Review relates to February 2015.

Review of The Orchards Care Home

The wife has been in care 18 months. I, the husband, visit all the times of the day and find staff and conditions seems to be working really well. The wife has 2 sisters who have worked in various homes and think it is very well presented. The heating and lighting is very good, I feel very confident she is being properly looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Kenneth H (Husband of Resident/Service User) on Thursday 5 February 2015.

Review of The Orchards Care Home

A very good caring and comfortable home, all of the staff are very friendly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submitted by Douglas Ratheram (Stepson of Resident/Service User) on Thursday 5 February 2015. Review relates to February 2015.

Review of The Orchards Care Home

The home has had issues in the past. I feel that it is now a happy, well run home. The staff are hard working, friendly and kind to my mother. The food is good, plenty of choice. Cleanliness is also good. After all the redecoration it is bright and homely. I would recommend it.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Ann R (Daughter of Resident/Service User) on Saturday 31 January 2015.

Review of The Orchards Care Home

I have been at the home for two years and would not like to go anywhere else. I would recommend the Orchards.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Minnie R (Resident / Service User) on Friday 30 January 2015.

Review of The Orchards Care Home

I have been here mearly 12 months and the first time I came I was shy but the care staff and nurses have helped me alot I have made friends and live in a lovely room, the nurses are very helpful and carers help me out all the time. they help with physio every day as suffered with a stoke which care staff help me every step of the way. when I'm down they ensure I'm ok and happy.

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Pamela O (Resident / Service User) on Friday 30 January 2015.

Review of The Orchards Care Home

Very nice home I have always said that, rooms nice and clean.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Elsie E (Resident / Service User) on Friday 30 January 2015.

Review of The Orchards Care Home

This is the best care home I have been in it is wonderfully clean the carers, the manager all staff are wonderful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Valerie A (Sister of Resident/Service User) on Friday 30 January 2015.

Review of The Orchards Care Home

I visited the home with open eyes as research on the internet and the media was quite negative, I find the home welcoming and the minute you walk in the door and the staff are very friendly and accommodating and my mother is treated with respect and dignity at all times.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Kathleen J (Daughter of Resident/Service User) on Friday 30 January 2015.

Review of The Orchards Care Home

Would be nice to have en-suite bathrooms with walk in shower. Cameras installed would give relatives peace of mind.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Submitted by David H (Son of Resident/Service User) on Friday 30 January 2015.

Review of The Orchards Care Home

home looking cheerful and happy for Christmas.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Greta H (Daughter-in-law of Resident/Service User) on Wednesday 28 January 2015.

Review of The Orchards Care Home

Nursing quality and overall treatment of my mother genuinely caring. Room and corridors clean and tidy. Friendly atmosphere.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Jonathan T (Son of Resident/Service User) on Tuesday 13 May 2014.

Review of The Orchards Care Home

A very positive introductory meeting attended. A good positive outlook for the home, looking forward to the changes.

Submitted by T McGinnell (Daughter of Resident/Service User) on Friday 9 May 2014.

Review of The Orchards Care Home

Very happy with the care my Mother receives from everyone at The Orchards. I feel the staff are hardworking and kind no complaints at all. We've recently had a new manager, who wants to make standards even better.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Ann R (Daughter of Resident/Service User) on Monday 7 April 2014.

Review of The Orchards Care Home

My mother chose the home herself, she is very happy to be here and as long she is happy that's all that counts. There are many changes in progress which will make the home an even better place for my Mum. The staff are very friendly and helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Submitted by Linda R (Daughter of Resident/Service User) on Monday 7 April 2014.

Review of The Orchards Care Home

Food very good, staff very very caring and helpful. Activities are good and varied.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

Submitted by Andrew G (Son of Resident/Service User) on Tuesday 25 March 2014.

Review of The Orchards Care Home

The home provides a safe, warm, comfortable home for my mother. The staff are friendly and helpful and understand my mother's needs and personality. Mother loves to join in the daily activities and it's truly lovely to see mum laughing and singing! It makes me feel good that mum is getting excellent care.

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Submitted by Audrey R (Daughter of Resident/Service User) on Thursday 20 February 2014.

Review of The Orchards Care Home

I would highly recommend this home because of the high quality of care and commitment shown by the staff.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Christopher Roder (Son-in-law of Resident/Service User) on Thursday 20 February 2014.

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