West Eaton House, Leominster, Herefordshire
West Eaton House, Leominster, Herefordshire
West Eaton House, Leominster, Herefordshire

Approximately 2 miles from the quaint market town of Leominster, this care home is set in 6 acres of attractive landscaped gardens, overlooking the beautiful Herefordshire countryside.

The modern purpose built house provides accommodation for 33 residents in both single and double rooms over 2 floors, with plenty of communal space. Most rooms offer beautiful rural views bringing a sense of tranquillity and peace.

The home is part of a small, local nursing home group, which has excellent care standards across all of its homes. Owners believe that West Eaton provides a happy, homely environment which residents and relatives value highly, and they encourage visitors to come at any time and to support social events. Professionals cater for nursing and dementia needs, and offer both palliative care and respite care.

Group: Heritage Manor Ltd

Person in charge: Sue Huxley (Manager)

Local Authority / Social Services: Herefordshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 32 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 24

Shared Rooms: 4

Rooms with ensuite WC: 8

Weekly Charges Guide: Personal Care Single from £600 Nursing Care Single from £700

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on West Eaton House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 30 Dec 2016

2 single occupancy room

Reviews

9.5 West Eaton House has a Review Score of 9.5 (9.503)

The Review Score of 9.5 (maximum of 10) for West Eaton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for West Eaton House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.722 for West Eaton House is calculated as follows: ( (53 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.781 Points relating to the number of positive Reviews for West Eaton House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered beds ÷ 5). 5 Reviews ÷ 6.4 Target = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend West Eaton House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to West Eaton House

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1

This is a very good nursing home with high standards of care, good food, and generally a pleasant atmosphere - hard to fault. My elder son and his wife looked at four nursing homes and when they came to West Eaton House they wrote on the leaflet "Yes"!!

How likely would you be to recommend West Eaton House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I cannot praise West Eaton House enough. From the moment Dad arrived in October, we were made to feel at home. The staff are wonderful and have always got time to talk and answer my questions.

How likely would you be to recommend West Eaton House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

West Easton is within 3 miles from home and chosen by myself. Having called without an appointment, I was given a tour of the home by the nurse in charge. The welcome and discussion made me chose West Eaton. The staff are very caring and spend as much time with the residents as possible. There is a monthly programme of events. Although my wife is fed by liquid drip, the food which is cooked on the premises smells and looks very goo with a varied menu on display. All laundry is dealt with in house. There are various sizes of rooms, some with views for residents who may have to spend some time in bed if unwell.
Very pleased and satisfied with my choice of West Eaton.

How likely would you be to recommend West Eaton House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

For the best part of a year I have without exception found the staff to be consistently friendly, considerate and helpful. It is a pleasure for my wife and I on almost a daily basis to be able to visit my mother in a comfortable, congenial environment and to see her happy and appreciative of the care she receives.

How likely would you be to recommend West Eaton House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is very friendly, everybody has got a smile. My mother in law is feeling very happy here. She said they really look after me here.

How likely would you be to recommend West Eaton House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My mother is very happy and content at West Eaton Nursing Home. She is very well looked after. Especially, many thanks to the team, always at hand to answer any questions or concerns.

I am always kept informed of mums well being.

How likely would you be to recommend West Eaton House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Gabor Benke, Manager at West Eaton House responded to this review on 14 Aug 2015:

Thank you very much!

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Awards / Recognitions

April 2014

2014 National Care Award - Finalist

Recipient: West Eaton House

Date: Saturday 26 Apr 2014

more details

November 2013

October 2012

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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