Grosvenor House, Birmingham, Worcestershire
Grosvenor House, Birmingham, Worcestershire
Grosvenor House, Birmingham, Worcestershire

Grosvenor House is one of a number of care homes based near the Bromsgrove area, that are owned by Spring View Care Ltd, a care provider well respected in the local area for respecting the rights of individuals and offering a personalised level of care.

Grosvenor House is dedicated towards caring for those in needs of nursing, respite or rehabilitation, giving access to a safe and comfortable short or long-term stay with care experts on hand for any complications.

Alvechurch village is itself a peaceful location where those who feel fit and able enough to get outside can have access to the local community and any amenities on offer.

Group: Spring View Care Ltd

Person in charge: Mercy Johnson (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 25 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 60+.

Single Rooms: 21

Shared Rooms: 2

Rooms with ensuite WC: 16

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Grosvenor House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.8 (9.762)

The user 'Review Score' (9.8 for Grosvenor House) is based on 45 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Grosvenor House

Staff polite and cheerful. Place clean. Mom kept very clean. She seems very happy here.

How likely would you be to recommend Grosvenor House? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Grosvenor House

The staff are always ready to help even the visitors. First class service.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My sister in law has been a resident at Grosvenor House for at least 3 years. I visit as often as I can and have always been impressed at the standard of care to all the residents. They organise lots of events and the owners are always attend. The staff are always attentive, hard working, nothing is to much trouble. Food, from what I have seen looks very appetising which encourages residents to eat.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My father came to live at Grosvenor House for end of life care, so some aspects of life there were not applicable to him. The staff were very attentive without being intrusive, enabling him to pass the last weeks of his life peacefully and as comfortably as possible. A high level of support was offered to us, his family, at such a difficult time. My mother has said that she would be very happy to live at Grosvenor House should the need for assisted living arise.

How likely would you be to recommend Grosvenor House? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Grosvenor House

The home is very good, it has all the facilities one could wish for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

I like it because it is very nice, plenty of food, it is very homely.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

It is a lovely home. I will recommend to others. Getting good care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

The home is very good, made very welcome when I have settled in, very easy and more than pleased.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My mother has not been a resident for long. The house is lovely . I find the staff always helpful and make time to visit and chat.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

Pleasant and friendly staff. Food excellent. Would recommend to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Grosvenor House

Since my aunt came to Grosvenor House she has improved in all respects. She is very happy with her accommodation and the care she has been given. The food is excellent and the staff caring and happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

All the staff are warm and welcoming.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Grosvenor House

Grosvenor is always clean and dad is never dirty. He is comfortable and all staff are very friendly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Grosvenor House

I think that my room is excellent and as I spend the majority of my time in the room I see the staff all the time its excellent.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My sister in law has spent the last five weeks at Grosvenor House, this was her first time away from home, and when she arrived from hospital she was physically very weak and mentally confused and disturbed, her first night was quite traumatic for her. The next day after being helped by staff to wash and dress and wheeled to the lounge for breakfast she was feeling a little better. The physiotherapist encouraged the group to join in word games and skittles from their wheelchairs, this gives them physical and mental co-ordination and focus (brilliant) I would readily recommend Grosvenor care home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

Highly recommended very caring staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My dad has been well looked after at Grosvenor House. He is happy, healthy and well cared for. He interacts well with the staff who look after him.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Grosvenor House

We've been visiting Grosvenor House for five years, It is wonderful, the staff are kind and thoughtful and the residents dealt with in a warm, friendly & dignified manor. The building is in a lovely spot with beautiful gardens, is decorated to a high standard. Having visited other care homes with my Father-in-law; this is the best. For example; the home smells nice, there aren't alarms going off all the time and the food looks wonderful! We will book in ourselves.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

Facilities are outstanding at the home. It is very clean, the laundry and food are excellent. Lots of choice here and everyone including visitors are made to feel very welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

Living here is like staying in a first class hotel! I'm very happy. Always lots to do with the wonderful activities lady.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

Staff always welcoming and care for the residents - personally my father is looked after, kept safe, warm, well fed and there is always a general feeling of peace. Having experienced other homes this is definitely a home that understands the family's heartache at the situation.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Grosvenor House

My husband a resident of the above is very settled very content kept clean and well fed. All the staff so caring and nothing is too much trouble. I to have been kindly treated as a visitor and contact by telephone.

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Grosvenor House

The staff of Grosvenor House are so kind, caring and patient. Though my mother is now mainly confined to be still all her needs are catered for. Furthermore the staff have always been kind, caring and supportive to me. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Grosvenor House

Good choice of meals each day, good variety of activities to include everyone and the care is of a high standard. I have great relationships with everyone in the home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Grosvenor House

My husband has been a resident at Grosvenor House Nursing Home for over three years. He receives great care from a friendly team of staff, he has his own self contained room with a patio so he can sit out and enjoy the wide variety of birds. The owners are very involved in the day to day running of the home and spend time talking to my husband and involving him in any changes that they are planning. I work full time and never have to worry about my husband as I know he is getting great care.

How likely would you be to recommend Grosvenor House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Grosvenor House

I am very happy for my husband to be at Grosvenor House and looked after by the caring and attentive staff. It gives me peace of mind to know he is there.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Grosvenor House

I chose this home for my friend as she had no close family. She is very happy to be there. The residents feel it is their home and are involved in making decisions and the various parties that take place. My friend feels very safe and know that the staff will deal with anything she needs help with. The food is of a high standard and the cook knows what the residents enjoy. I am very impressed with the staff and the way the home is managed.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

I am very pleased with the home and would happily recommend this home to anyone looking for somewhere to have their elderly relative places happily.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

Peace of mind
My father moved to Grosvenor house in October from assisted living accommodation. I have been so impressed with the level of care and attention he has received which has been very much specific to his own needs. I cannot fault the carers and management staff. Communication has been excellent. There is a friendly happy feeling whenever I visit Dad and everyone seems genuinely concerned for his well being. It has been a huge weight off my mind as I had worried the move would unsettle him, I only wish I had done it sooner. The activities coordinator is a huge asset to the team and is a really bubbly character who seems to bring out the best in everyone.

How likely would you be to recommend Grosvenor House? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Grosvenor House

My nan joined the home after breaking her hip. She was previously in a dementia home. Her health had deteriorated immensely prior to her move. The home have looked after her well with one to one care and recently she even took her first steps in 6 months. The team are wonderful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My Mother-in-Law Jeanne has settled very well at Grosvenor House after a very long stay in hospital which left her without a hip and in a wheelchair. Grosvenor House gives a real homely feel with lots of fun and laughter with constant activities. Apart from being in a wheelchair at 92 Jeanne is back to her normal self.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Grosvenor House

We are very pleased with the level of care dad has received so far. He has made massive progress, thanks to nursing care and carers go out of their way for him. Staff always make us feel very welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My mother has been here now for about 3 years, I couldn't think of a better place for her to be at. The care my mother has had is first class, the staff here are very loving, very caring in every way possible. If any problems arise they always hone me at once. My main concern was would my mother be happy my doubts never came back she fitted in straight away. They even arranged for my mother to attend her daughters funeral and the family will always thank them for being so kind to mom at a very sad time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My mother has been a resident for the past eight years and despite being unable to walk or talk she continues to enjoy life thanks to the excellent care and support provided by all the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Grosvenor House

I would highly recommend Grosvenor House. The level of care Nan receives is second to none. The day to day activities are great for everyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

Generally, whilst mom has been in the care of Grosvenor House we have always found her to be happy and content and we know that her personal care and attention has been excellent. On a few occasions we have noticed the carers being under pressure due to apparent shortage in staff but are not aware of this affecting Moms well being overall I find Grosvenor House to be very welcoming clean and well organised home, Excellent, caring and helpful staff.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Grosvenor House

My mom has been there for 3 years and I find the activities are good, plus they look after her very well. Food and everything else is excellent. Facilities are very good etc.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My mother loves the staff and I always find them attentive, helpful and very welcoming. I would recommend Grosvenor House for your loved ones as it has a family feeling. Warm, inclusive and caring. In the new, single story extension the rooms are light and airy with access to a small, outside patio.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Grosvenor House

I would have no hesitation in recommending Grosvenor House to anyone looking for care for loved ones. They operate an open house policy which means you can visit at anytime.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Grosvenor House

I have lived here for 8 months and feel I have been cared for in every way. I have been encouraged to do things for myself and, as a result, my mobility has improved considerably. The staff are cheerful but conscientious, and I would recommend the home to anyone considering life in a home. I know I am in the best place for me and friends have agreed with me.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

My mother has been here over a year now and I would recommend this home as a caring, pleasant place to be. The management and care staff are very dedicated to their residents and do their best to make it a 'home from home' for them.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Grosvenor House

I would highly recommend Grosvenor to people. Very happy home, my mother is very happy and the food is lovely.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Grosvenor House

My mother, aged 93, at the time had lived in the same road all her life in a city. Due to failing health and short term dementia there was no choice but to place her in care. My mother has been treated at Grosvenor at all times with dignity, respect, kindness, and caring ways. All the staff are lovely and thoughtful. Nothing is too much trouble, making residents as comfortable and happy as possible. Activities take place every day. I have peace of mind that my loved one is being looked after 24/7 - thank you Grosvenor.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

It was a daunting concept that my mother of 94 could no longer be cared for in her own home and with all the bad press regarding care homes I set about the task of finding what I hoped would be the best for her and buck all the negative publicity. The moment I walked into Grosvenor House I knew that this was the place for her and over four months later I know that I could never have made a better decision. It is an outstanding perfectly clean and fresh smelling home in beautiful surroundings, in my mother’s words it is her ‘holiday home’. The home is second to none in every respect I just cannot fault it in anyway. From the owners, the management, the nursing staff, the carers and all the back room staff everyone is fantastic, they treat all the residents with respect and enormous dignity and they work very hard but always have a smile on their face and a happy chat to accompany it. The same respect and kindness is shown to everyone who visits and for those residents who are bed bound there is an incredible feeling of warmth shown by everyone towards a concerned relative. It is a joy to visit. The chef is superb and the food fantastic. I have to mention also the effort that goes into entertaining the residents, the home employs a full time entertainments girl and she is so full of life that even the most infirm of the residents come alive. For those who have fears of care homes, forget them this is the perfect place.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grosvenor House

All staff at the home are helpful and very caring to my father, it is a big decision as to where we would place my father and we are very happy with our choice. The entertainment for the residents and the food is extremely good especially the chefs cake!!! Satisfied

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2015

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Care Assistant

From £6.50 to £7.00 per hour (Care Home / Nursing Home • Full Time or Part Time)
Birmingham, Worcestershire

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Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Grosvenor House

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