The Lawns Nursing Home, Worcester, Worcestershire
The Lawns Nursing Home, Worcester, Worcestershire
The Lawns Nursing Home, Worcester, Worcestershire

The Lawns Nursing Home, in Kempsey, near Worcester, offers a quality and personalised care service for up to thirty five residents, in a tranquil atmosphere with picturesque surroundings.

The home's care packages are based around independent living, aiming to help users achieve a peace of mind with their surroundings while having their own interests respected.

Family values are important to the care provider, who have an excellent reputation in the sector for the level of satisfaction their residents are able to achieve within secure and homely residences.

Care is delivered by an excellent Registered Nursing team and a long serving care and ancillary teams. The Lawns specialises in providing End of Life care and has obtained Gold Standard (with commend0 in this speciality.

Group: Heritage Manor Ltd

Person in charge: Carol Harris (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 35 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Post pre-assessment to ensure home able to meet needs. Ages 60+.

Single Rooms: 33

Shared Rooms: 1

Rooms with ensuite WC: 33

Weekly Charges Guide: Nursing Care Single £900 – £950 , Nursing Care Shared (per person) £620 – £620

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

On the A38 in the village of Kempsey on the outskirts of Worcester

Visiting:

open visiting

Parking:

on site parking

Latest CQC* Report on The Lawns Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.4 (9.408)

The Review Score of 9.4 (maximum of 10) for The Lawns Nursing Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 9.408 is made up of a Quality Score of 4.722 Points (maximum of 5) relating to the rating and a Quantity Score of 4.686 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.408 for The Lawns Nursing Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.722 for The Lawns Nursing Home is calculated as follows: ( (106 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 144 Ratings = 4.722

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.686 for The Lawns Nursing Home is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 35 Registered Beds) x 2 = 0.686

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I was worried when told that my husband would need to go into a nursing home, but all those worries have disappeared as this is like home from home. The home is spotless and nothing is too much trouble for the staff. There is something for the residents to do or join in activities every day.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very impressed with the way the staff treat our friend, they all seem so kind and caring and helping her to spend her time in the home.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Carol Harris, Home manager at The Lawns Nursing Home responded to this review on 07 Jul 2016:

Thank you.

As someone who visits several care homes in my work as a catholic priest, I can say that The Lawns is one of the best. This is due to: friendly and caring staff, cleanliness of rooms and public areas. Satisfaction from families and residents who are also my parishioners. Spiritual care is a priority for the staff.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Carol Harris, Home manager at The Lawns Nursing Home responded to this review on 07 Jul 2016:

Thank you for you kind words Father Brian.

My mother arrived at The Lawns on December 21st 2015, very ill straight from hospital, to be met by the staff in Xmas fancy dress, all smiling and welcoming. So the great T.L.C began over the next few weeks. She improved and loved where she was, and enjoyed her 95th Birthday in February, where the same love and care was shown to the whole family. Sadly mum passed away on May 8th and again the care, love and friendship to the whole family was outstanding at this very sad time. The whole team at The Lawns are so professional and caring. I will always remember them. With many thanks and love.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Carol Harris, Home manager at The Lawns Nursing Home responded to this review on 07 Jul 2016:

Thank you for your kind words, my staff very much appreciate it.

My husband has been here in palliative care since Sept 30th, he is always treated with the utmost care and consideration. He is bed bound and has to be fed and have everything done for him. The nurses, carers and all the workers at the home make sure he is well looked after and spoken to, although he can not often give an answer because the Parkinson's has taken his speech.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Carol Harris, Home manager at The Lawns Nursing Home responded to this review on 07 Jul 2016:

Thank you, very much appreciated.

My mother was only in the home for about 3 weeks. In that time we always found the staff friendly and helpful and very considerate of my mother and her needs. The room was very pleasant, there were plenty of activities even though my mother never got a chance to use them.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I and my Brother and Sister were very impressed by the care given to our dad. The staff were very professional and extremely caring. They were also very accommodating when I needed to stay overnight 3 times with my dad.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel very happy about the care that my mother has received. The staff have been very patient allowing my mother to express herself despite her communication difficulties. A lot of effort is put into activities to enhance the quality of life of the residents. The staff are very supportive and welcoming to families and other visitors.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Many thanks to all the staff for organising a Halloween party tea for all the residents and relatives. They all wore fancy dress and decorated the dining room to create a fantastic Halloween atmosphere, even down to the plates and cups. Really wonderful. Thank you

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was resident at The Lawns Nursing Home from December 2014 to when he died in March 2015. At all times he was treated both kindly and with dignity. Staff at all times were compassionate and encouraging and generally concerned if he wouldn't eat or became depressed with his condition - (he had Parkinson's followed by a stroke). Couldn't fault the home, even if at times staffing levels low- appreciate though with best made places this can happen due to illness etc..

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was a resident for 5 years followed by my wife's mother for two months (respite care). In both cases we found the overall standard to be excellent, the staff were very caring and the manager and medical team exceptional. We have since maintained a good relationship with 'The Lawns' and still attend many of their fund-raising functions. Would certainly recommend 'The Lawns' as a first-class care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When visiting my husband the staff were very friendly, helpful and understanding. I felt confident in leaving him knowing he was being well looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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