Maple Court Nursing Home

Rotherwood Drive, Rowley Park, Stafford ST17 9AF

Maple Court Nursing Home, Stafford, Staffordshire
Maple Court Nursing Home, Stafford, Staffordshire
Maple Court Nursing Home, Stafford, Staffordshire

Located in Stafford, Staffordshire, Maple Court Nursing Home is a purpose-built 80 bedded accommodation which offers Dementia, Nursing, Residential, Respite and End of Life care.

Residents have a choice of lounges overlooking the garden which feature comfortable and specially designed furnishings. Tastefully decorated and well-equipped bedrooms are bright, safe and comfortable.

Chefs at Maple Court pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Andrea Walker (Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 80 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 80

Rooms with ensuite WC: 80

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest CQC* Report on Maple Court Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 28 Dec 2016

Please contact us for information regarding our bed availability

Reviews

8.8 Maple Court Nursing Home has a Review Score of 8.8 (8.771)

The Review Score of 8.8 (maximum of 10) for Maple Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Maple Court Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.771 for Maple Court Nursing Home is calculated as follows: ( (37 Excellents x 5) + (11 Goods x 4) ) ÷ 48 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4 Points relating to the number of positive Reviews for Maple Court Nursing Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 16 positive Reviews (80 registered beds ÷ 5). 4 Reviews ÷ 16 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Maple Court Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Maple Court Nursing Home

  • Partner of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Over the last 3 months, it has been really difficult because Maple Court was put into special measures. As I live so far away I can't come as often as I would like but I have seen the committed and professional efforts made to address the deficits in care and cannot speak highly enough of the compassion shown to me and my mother and sister during this period. I am confident now that their care is excellent and myself and my nieces and nephew will always be welcome to discuss care visits.

How likely would you be to recommend Maple Court Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My partner has only been here for 3 weeks and in that time have found it excellent. The staff are fabulous and can't do enough for you. The food is very good and sometimes my partner doesn't want any lunch but they will always do him something at any time. The nursing home is very clean and the garden is lovely. The activities are very good and the activity staff are excellent. Everyone is very friendly and caring which makes the home a very relaxed and happy place to be. I would recommend Maple Court Nursing Home to anyone.

How likely would you be to recommend Maple Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My first impression of the care home was it was very friendly, clean, the carers were so kind, going out of their way to make me and my husband welcome. The food is excellent, a good and varied diet that can only be enjoyed. The system they have checking everything that the resident has done is excellent and that way they find out what needs to be done, in case something has been overlooked. When I visit my husband he is clean, happy and tells me there is nothing he needs. His room is always clean and tidy. The sisters always give me an update on his condition as he has many health issues and they are kind to me and put my mind at rest. I have recommended the home to many people.

How likely would you be to recommend Maple Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I am very pleased in the manner of which my mother is looked after at 102 years old. It gives me peace of mind, she is always clean and tidy. I can't thank the home enough for the care they give her, everybody is always polite and the home is always clean. Thank you.

How likely would you be to recommend Maple Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Maple Court Nursing Home

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

Andrea

Andrea Walker

Job Title: Home Manager

Description:

As a Registered Nurse, Andrea has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Andrea joined Maple Court as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Maple Court.

When asked what she enjoys most about her role, Andrea remarked:
“The best part of my job is definitely the variety – it sounds like a cliché but no two days are ever the same!”
Outside of work, Andrea enjoys reading and walking her beloved dog.

If you would like to find out more information about Maple Court, Andrea has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Andrea on 01785 245556 or via email on maplecourt.manager@hc-one.co.uk. Alternatively to make a new Resident enquiry, contact the Care Line team on 0333 999 8566.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Maple Court Nursing Home