Rowan Court Care Home

Silverdale Road, Newcastle-under-Lyme ST5 2TA

Rowan Court Care Home, Newcastle-under-Lyme, Staffordshire
Rowan Court Care Home, Newcastle-under-Lyme, Staffordshire
Rowan Court Care Home, Newcastle-under-Lyme, Staffordshire

Rowan Court is situated a mile from Newcastle-under-Lyme’s town centre, and has a rural outlook over fields and Lyme Brook.

It delivers care for those who need residential, dementia, nursing or respite services.

A special feature of the home is the ducks in the garden who have their own duck house. Many of the residents' rooms and lounges offer access to the surrounding gardens.

The Memory Care Suite focuses on dealing with dementia and uses the latest research when it comes to its programmes and therapies.

There are close associations with local schools and colleges, whose students join in with residents’ activities. Friends and relatives are always welcome visitors.

Group: Avery Healthcare Group

Person in charge: Rachel Simpson (Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 76 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: 65 Yrs & over. Ages 65+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 76

Rooms with ensuite WC: 76

Weekly Charges Guide: Personal Care Single from £790

Facilities & Services: Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Rowan Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Rowan Court Care Home has a Review Score of 9.3 (9.279)

The Review Score of 9.3 (maximum of 10) for Rowan Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Rowan Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.95 for Rowan Court Care Home is calculated as follows: ( (58 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.329 Points relating to the number of positive Reviews for Rowan Court Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered beds ÷ 5). 5 Reviews ÷ 15.2 Target = 0.329

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rowan Court Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rowan Court Care Home

  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

As a family it is a very difficult decision to choose a care home, we visited all the local homes and although Rowan Court was not the poshest by any means we did get the best feeling there. The staff were warm, welcoming and very knowledgeable and we are delighted with our choice. The care is very good and although the home needs a little tlc this is irrelevant to mum who is far too poorly to care or notice. Thank you to all the staff, cleaners, cooks, careers, nurses and the office, you are all fantastic.

How likely would you be to recommend Rowan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Lovely home, full of warm,welcoming friendly staff. The activities are very good, the manager very approachable and the rooms are spacious, modern and very comfortable. I highly recommend this home after having had to move my relative from another local home which was very poor.

How likely would you be to recommend Rowan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fabulous home, warm and caring staff. Thank you so much for everything you have done for Gramps and all of the family, we are absolutely delighted. Special thanks to everyone who made that first day so much less traumatic!

How likely would you be to recommend Rowan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Auntie was placed at Rowan Court by the Health Authority for her end of life care. We have been absolutely delighted, the staff are so friendly and professional. The care she is receiving is exceptional and I cannot recommend the home highly enough.

How likely would you be to recommend Rowan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved into Rowan Court in December 2015. When she moved in she was quiet, withdrawn and unable to care for herself. Since moving in she has come out of herself even joking and laughing with staff and family. She is more confident about moving around because she knows the staff are there if she needs them.
The care staff go above and beyond to care and support my mum, and the caretaker will do anything that my mum asks. So can I just thank you on behalf of my family and myself for giving us our mum back.

How likely would you be to recommend Rowan Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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