Ashcroft Care Home, Chesterfield, Derbyshire
Ashcroft Care Home, Chesterfield, Derbyshire
Ashcroft Care Home, Chesterfield, Derbyshire

Ashcroft Care Home is located in the Chesterfield suburb of Hady and is close to a Post Office, amenities, public transport and the M1 motorway link. Chesterfield town centre is less than one mile away.

This purpose built care home provides nursing and social care for both the frail elderly and the mentally infirm elderly.

Accommodation at Ashcroft is provided in single occupancy rooms, some of which have private toilet facilities. There are more spacious rooms available for sharing.

Ashcroft features TV lounges and dining rooms, where residents can enjoy the company of others at meal times. Daily menu choices are available and traditional home cooking is served using fresh produce. Special diets can be catered for.

There is a "rainbow" room for the use of all residents which provides sensory and tactile stimulations in a relaxing environment.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged for residents.

The home provides a varied programme of activities for residents.

Group: Four Seasons Health Care

Person in charge: Yana Whitehouse (Home Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 42 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Languages Spoken by Staff (other than English): Filipino, German, Polish, Swedish

Single Rooms: 32

Shared Rooms: 5

Rooms with ensuite WC: 4

Facilities & Services: Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Ashcroft Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.9 (7.898)

The user Review Score of 7.9 for Ashcroft Care Home is based on 1 Review/Recommendations. This Review Score of 7.898 is made up of 4.75 Points relating to the ratings and 3.148 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

My Mum was transferred here for the last week of her life; Dad and I are so grateful for the wonderful care provided. Staff were kind and thoughtful, taking every care to ensure that Mum was comfortable and content. The care home is a friendly and positive place even though we were there at a very difficult time. I was reassured that there seems to be a great culture of care within the team; everyone we met was willing to go out of their way to help and offer support to us as well as Mum.

How likely would you be to recommend Ashcroft Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Ashcroft Care Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • All reviews are moderated before publication and the care provider may opt for the comment and ratings of a review not to be displayed (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

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Job Vacancies

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Staff Profiles

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Care Home Idol 2015

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