The Cedars and Larches Care Home

16 Queens Drive, Ilkeston DE7 5GR

The Cedars and Larches Care Home, Ilkeston, Derbyshire
The Cedars and Larches Care Home, Ilkeston, Derbyshire
The Cedars and Larches Care Home, Ilkeston, Derbyshire

The Cedars & Larches Care Home is an Ilkeston care accommodation for the elderly that also provides a respite care service for local home carers.

A skilled workforce has access to a wide range of industry knowledge and is open to developing industries and technologies can that further the services available to occupants.

Residents enjoy a varied activities programme, special meal nights in which relatives are invited to join in and regular outings and other entertainments.

Group: Four Seasons Health Care

Person in charge: Nina Wright (Home Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 69 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 63

Shared Rooms: 3

Rooms with ensuite WC: 12

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on The Cedars and Larches Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 The Cedars and Larches Care Home has a Review Score of 9.5 (9.499)

The Review Score of 9.5 (maximum of 10) for The Cedars and Larches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for The Cedars and Larches Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.702 for The Cedars and Larches Care Home is calculated as follows: ( (104 Excellents x 5) + (17 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 131 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.797 Points relating to the number of positive Reviews for The Cedars and Larches Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.8 positive Reviews (69 registered beds ÷ 5). 11 Reviews ÷ 13.8 Target = 0.797

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cedars and Larches Care Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cedars and Larches Care Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    3
  • Resident / Service User
    3
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

It's hard to know whether you've chosen a good home for a loved one that needs the care that you can't provide. Living away I chose remotely. My Father settled in, was contented and liked his room. What struck me was how caring all the staff were. My Father had health issues and I was very impressed at how on the ball the nursing staff were liaising with Health Professionals straight away, always keeping us informed. We all lived in different parts of the Country.
In my dear Fathers last week we visited him every day. The staff were so attentive to his needs. Showed respect and always spoke to him, told him they either needed to turn him or give him medication. Looking after us too, bringing teas and coffee.
I can't thank this caring home enough for all they did and going that extra mile. The staff make the home a "home" for our parents, Aunties, Uncles and Grandparents. Peace of mind that you've chosen the right place is what matters and carries you forward.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband moved to The Larches on 7/7/16 after escaping from another home in which he was extremely unhappy and unsettled. Since his move, he has "turned the corner" and looks happier and healthier. The carers are very kind, experienced, pleasant and hard-working.
The nurses are extremely good and communicate with each other. I like the facility of a nurse practitioner. My husband has not yet engaged in many activities but there are many opportunities here for the future.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has been a resident at the Cedars and Larches for just over a year. During this period of time I have always found him to be clean, tidy and well looked after. He, himself says he is happy here and is treated with dignity and kindness.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has been in The Cedars and Larches Care Home for about 6 years, we have been school friends and known each other for 75 years. I visit about 4 times per week. My friend is vegetarian and her choice of meals are good. She enjoys the garden in the summer, she is comfortable, clean and well cared for in my opinion.
My friend likes to see the activities in the lounge even though she may not be able to join in always, she likes sensory activities - her needs are met.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a regular weekly visitor since June 2015. The staff are helpful and friendly. I have a family member in The Cedars and she loves it. Well done.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Rooms: Good

Value for Money: Good

I have liked living at the Cedars and Larches for about six months. I have got a beautiful warm room and a ground floor room with double windows. I like to sit in the gardens with the cats the come to sit in the gardens. I have a daily paper, use the hairdressing service available and enjoy the sing-a-longs. Excellent staff, I feel comfy with my preference of a female carer and my likes and dislikes being taken into consideration. Meal times are very nice and I like my puddings and a little glass of wine with my meals.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have lived here about two months. I like it at The Cedars and Larches. I am looking forward to having my hair done today. I enjoy the food. The staff are friendly and I feel safe in the home. I like the games and TV programmes.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of care - Exceptional. Activities - Exceptional something happening for the residents most days. Today Valentines Day Party with singer and a raffle. My mother was able to sing along and sway. Christmas, Halloween you name it there is a celebration. Relatives always invited. The activities ladies work so hard and always happy to do so. Meals, sitting at tables (which my mother is used to) always a good menu. My mother was having her hair permed by the resident hairdresser when I left. Her every wish looked at.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my neighbour was admitted to The Cedars in 2008, I have witnessed that he has always been treated with kindness and good humour. As he subsides into dementia he is sometimes still able to respond to a joke and the staff give every impression of regarding him as a friend in need. If that is merely and act they should audition for the Royal Shakespeare Society. I regard them as wonderfully genuine people. My neighbour still loves food and is always full of praise for that and the people who care for him.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall facilities, food, staff etc are satisfactory. With an increase of 10% in my costs is extravagant and not called for!

How likely would you be to recommend The Cedars and Larches Care Home? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

Nina Wright, Home Manager at The Cedars and Larches Care Home responded to this review on 09 Feb 2016:

Hello there, thank you for your review of The Cedars and Larches - we appreciate all comments and feedback. In relation to the increase in costs I feel it would be best if we talk in more detail face to face about the reasons behind this. I will be in touch - thank you again.

My wife, as an ex nurse, is cared for in an excellent manner, and myself and my family feel very supported in this care home. I am happy to know my wife is local to where I live.

How likely would you be to recommend The Cedars and Larches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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