Charnwood Oaks, Loughborough, Leicestershire
Charnwood Oaks, Loughborough, Leicestershire
Charnwood Oaks, Loughborough, Leicestershire

Charnwood Oaks is a design award winning care home specialising in dementia care for those needing residential or nursing support, registered to provide for eighty-four clients in all single en-suite rooms with spacious en-suite bathrooms, with assistive technology throughout.

Group: Prime Life Ltd

Person in charge: Emma Titlow (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 84 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 84

Rooms with ensuite WC: 84

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Television point in own room

Latest CQC* Report on Charnwood Oaks: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 10 Aug 2015

Single room with full en-suite bathroom

Current Reviews

Review Score: 8.7 (8.729)

The user 'Review Score' (8.7 for Charnwood Oaks) is based on 7 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Charnwood Oaks

Very impressed by RGN Pat recently spotted my father on the cusp of sepsis and acted promptly and very appropriately. It is now a very good home and is staffed and managed by very good people and it is a very pleasant and well kept building.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Charnwood Oaks

Well looked after by all staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Charnwood Oaks

The first sight of Charnwood Oaks is impressive, standing fore square to its surrounds, it is obvious from the onset that it was designed and constructed to fulfill its purpose. From then on new residents, and families, are welcomed into a warm and friendly atmosphere that dispels all concerns.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Charnwood Oaks

My wife was admitted for care in May 2009 severely handicapped mentally and physically due to cerebral Parkinson's. She was well cared for and well nursed by the staff who enabled her to be taken off a drip within weeks. I still support the work at the home, their staff are dedicated to serve the folk with the condition of dementia which requires a lot of patience, love and dedication to manage. The activities are well thought out and the standard of food is excellent. Input from a local church very much meets the needs of residents with a faith commitment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Charnwood Oaks

I have always found my father clean and dressed in his own clothes. The staff try to engage with him and he is treated kindly. My wife and I have eaten at the home at lunch time, the food was excellent. On one occasion a number of family members were able to join my father for lunch in a separate dining area which was specially prepared for us. The party food, at the Christmas party and summer fetes was as good as any buffet in quality and quantity. Our "Flossie" the entertainer was very good too engaging with the other residents. The rooms, corridors, communal areas and even the outside garden are all well kept and highly presentable.

How likely would you be to recommend Charnwood Oaks? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Charnwood Oaks

Dad arrived here after three months in hospital, during which he had lost weight, lost his voice and lost the ability to stand up independently. He was very anxious, frail and extremely vulnerable. Staff quickly settled him in, establishing his favourite food, telling him and responding to little jokes and generally making him feel very much a part of a caring community. The carer team is outstanding, they know him very well and even staff who are off duty, call on him to talk to him and give him a hug. He loves the food, as there is a lot of choice. The food is well cooked and presented, which is a pretty good achievement by the catering team, who have many different diets to cater for. The home is kept clean. His room is nicely furnished, with some of his own furniture and has a pleasant double aspect, giving it a light airy feel. We have been able to put plant pots outside containing seasonal plants for colour. Staff care for dad tenderly, taking account of his frailty and dignity, but also have a good laugh at the same time. The front of house team provide a wonderful welcome and nothing seems to be too much trouble for them. There are several 'family' occasions throughout the year, including services for Easter, Remembrance, Christmas and these are marked with a lunch to which family members are invited. The tables are arranged delightfully, with specially designed and produced menu cards and table decorations. These occasions are very well attended and it gives family members an opportunity to meet other families. I like this. The 'in house' hairdresser provides an excellent service to all residents. Dad also enjoys trips out - he still talks about a visit to a local beauty spot back in the autumn, when they had a barbecue. I am well informed about Dad's health and needs. If ever I have a question, staff will find the most appropriate person to give me an answer before I leave. I visit my dad 2 - 3 times every week and I am very happy with what I see. Thank you Charnwood Oaks, you have given my dad enjoyment in life, which he had lost.

How likely would you be to recommend Charnwood Oaks? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Charnwood Oaks

Mum came here after good treatment at another residential home and then bad care by the NHS. Charnwood Oaks have taken mum under their wing, sorting out her needs and dealing effectively with them. We - her family - are happy that she is being looked after in the best possible way - been here 12 months. We are treated with respect, mum matters. Mum was born in 1916 so you can see our situation/concerns. Thank you.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Charnwood Oaks

We check all reviews before they are published to ensure that they comply with our Review Policy.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website.

Your Review & Rating

This information will be published on the website.

(please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

If a relative or staff member has assisted a resident/service user to submit the review, please can the relative or staff member provide their name (will not be published) and connection:

EXTREMELY UNLIKELY

UNLIKELY

NEITHER UNLIKELY OR LIKELY

LIKELY

EXTREMELY LIKELY

DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Charnwood Oaks

Job Vacancies

Weekend Housekeeper

£6.50 per hour (Care Home / Nursing Home • Part Time)
Loughborough, Leicestershire

Care Assistant - PT Days 2pm - 8pm

£6.50 - £6.63 per hour (Care Home / Nursing Home • Part Time)
Loughborough, Leicestershire

Care Assistant - Part Time Nights

£6.50 - £6.63 per hour (Care Home / Nursing Home • Part Time)
Loughborough, Leicestershire

Housekeeper - Part Time

£6.50 - £6.63 per hour (Care Home / Nursing Home • Part Time)
Loughborough, Leicestershire

Part time Housekeeper's - Weekends

£6.50 - £6.63 per hour (Care Home / Nursing Home • Part Time)
Loughborough, Leicestershire

Central Bank Care Assistants

£6.50 - £6.63 per hour (Care Home / Nursing Home • Full Time or Part Time)
Loughborough, Leicestershire

Central Bank Care Assistants

£6.50 - £6.63 per hour (Care Home / Nursing Home • Full Time or Part Time)
Loughborough, Leicestershire

Bank Care Assistant

£6.50 - £6.63 per hour (Care Home / Nursing Home • Full Time or Part Time)
Loughborough, Leicestershire

Central Bank Care Assistant

£6.50 - £6.63 per hour (Care Home / Nursing Home • Full Time or Part Time)
Loughborough, Leicestershire

Kitchen Assistant - Part Time

£6.50 - £6.63 per hour (Care Home / Nursing Home • Part Time)
Loughborough, Leicestershire

Care Assistant (days or nights)

£6.50-£6.63 per hour (Care Home / Nursing Home • Full Time)
Loughborough, Leicestershire

Nurse (RMN)

£12.94 (with holiday pay) (Care Home / Nursing Home • Full Time)
Loughborough, Leicestershire

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Charnwood Oaks

To view the icons please zoom in