Hinckley Park Care Home, Hinckley, Leicestershire
Hinckley Park Care Home, Hinckley, Leicestershire
Hinckley Park Care Home, Hinckley, Leicestershire

Located within a residential area of Hinckley, Leicestershire, Hinckley Park Care Home is a purpose built 40 bedded property offering Nursing and End of Life care.

The quiet lounges are ideal for spending time unwinding and relaxing and the entertainment room is a great place to pursue hobbies and interests. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Hinckley Park pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Sharon Butler (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 40 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Hinckley Park Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 17 Nov 2016

Please contact us for information regarding our bed availability

Current Reviews

9.6 Hinckley Park Care Home has a Review Score of 9.6 (9.640)

The Review Score of 9.6 (maximum of 10) for Hinckley Park Care Home is based on 47 Review/Recommendations in the last 2 years. This Review Score of 9.640 is made up of a Quality Score of 4.64 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.640 for Hinckley Park Care Home is based on 47 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.64 for Hinckley Park Care Home is calculated as follows: ( (379 Excellents x 5) + (157 Goods x 4) + (22 Satisfactorys x 3) ) ÷ 558 Ratings = 4.64

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Hinckley Park Care Home is calculated as follows:

      1. 46 Positive Reviews = 3

      2. 0.1 x 46 Positive Reviews = 4.600 (maximum score = 1)

      3. (46 Positive Reviews ÷ 40 Registered Beds) x 2 = 2.300 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Hinckley Park Care Home?

  • Extremely LIKELY
    34
  • Likely
    6
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hinckley Park Care Home

  • Resident / Service User
    12
  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    10
  • Relative of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

33 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 33 reviews. Ratings from the 14 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

The home is very nice. The people are very nice. The food is always good. The staff keep me entertained. The home is very clean. It couldn't be cleaner. I am very happy here.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very good. The people are nice. My family can visit when they want at any time. The home is clean and tidy. I feel safe here. Staff are very cheerful and engage in conversation with residents even when very busy. Very pleasant rooms. All areas are pleasantly decorated.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

I like being at Hinkley Park very much. The staff are lovely, they are very funny and makes me laugh a lot. I like the activities especially Zumba, painting and drawing. Everybody is very nice to me. I love the food as I have a good appetite. The "boss" (the Manager) is very nice too and does a very good job.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We went to a garden centre on the 14th September and I enjoyed it very much. I'm looking forward to going again at Christmas. It was nice to get out and it was a beautiful day for it. Very relaxing and a lot of fun.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Considering the level of care needed, the staff are very good. The home is clean and spacious and well designed. The food is good and nutritious. There is a good range of food choices for the residents. Everything is very clean. The service is very good and the staff cover everything.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am so pleased that mum was very happy here. She had been pretty unhappy in the hospital so it was great to get her away from that into an environment with such lovely, caring staff AND good food. I had thought she would be with you at Hinckley Park for a good while longer but sadly it was not to be.
The staff at Hinckley park made the admission process very easy and definitely went the extra mile to help there - which was very much appreciated. They also took great care of mum during her time here. The room was very nice and the attitudes of staff and the local doctor the home uses was very uplifting and professional... you're doing a great job.
I can't really comment on the activities as mum never got to try those but everything else could not be better.
Thanks everyone, I am so glad we found the right place for her.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We went to Foxton Locks for a meal and a day out. It was a very enjoyable day. The weather was fantastic and it was an interesting day. Very nice day out and would love to do it again. The food was beautiful! The drive to the locks was interesting and it was good to see how much the area has changed. A good day all round!

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I went to Foxton Locks. It was very nice. I enjoyed it very much. I got to have my favourite food while we were out! I enjoyed the ride out. The weather was good and I enjoyed the change in scenery. The staff were nice I would go again!

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Attended the home's summer fete on 31st July 2016. The fete had a pirate theme and most of the staff participated and dressed up. The event was well organised and had a warm and friendly atmosphere. There were fundraising stalls, raffle and refreshments available to purchase.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The summer fete was brilliant. really enjoyed it. Kids and grandkids enjoyed it 'Sponge the boss' was the highlight! The manager is a good sport!

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We had a summer fete on Saturday and it was very good. Very well attended. The entertainment was very good.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law needs respite care, and everyone has done their very best to make her admission to Hinckley Park as smooth and trouble-free as possible. The manager and staff were extremely helpful in the move from her hospital placement. The Care Home looks to be very pleasant and comfortable, just what she needs. The staff seem to approach their duties with a smile. She has not partaken in activities yet, nor checked out all of the facilities, but I'm sure they'll be Good if not Excellent.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've got no complaints about the home. From the building to the staff, everything is excellent.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had a marvellous time on the narrow boat trip. It was very satisfying, all the staff, both from the home and the narrow boat, were great. I would love to do this trip again.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We went on a narrow boat trip from the home. The trip was very good and I enjoyed it very much. It was very good, very relaxing, and we had a good laugh.
We took a picnic and ate it on board the boat. I would love to do this trip again.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home is clean and tidy. The staff are all happy and lovely. I am always treated with dignity.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

If I ever require the use of a care home myself, I hope its this one.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother took up residence in this setting in March 2016. She has settled in quickly and has generally received good care and found the staff to be friendly and caring. Whilst there have been one or two relatively minor issues, the home seems to be addressing these since they were raised at a meeting.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The carers at Hinckley Park are kind and caring towards my relative and generally speaking she is well looked after. The trained staff are helpful and professional and do listen to any concerns. However, I don't think there has been enough emphasis on fluid intake. They give her drinks but don't encourage her enough (cold tea often sitting on the table not drunk). We always give her two full cups when we are there and she perks up considerably! Inadequate fluid intake has partly contributed to further health concerns for her.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

HC-One, Careline Team at Hinckley Park Care Home responded to this review on 25 May 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident.
We are committed to providing Residents with the high quality, kind care they deserve, and endeavour to ensure we can meet everyone’s individual needs. Residents are given choices of fluids, staff assist a high percentage of Residents with both fluids and food and this is documented.
The home Manager operates an open door policy; please feel free to pop in to discuss any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

Care is excellent, very helpful and polite. Very good food which my husband enjoys, help is always on hand when needed.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was impressed with all the effort that went into the trip to the Ropewalk in Nuneaton on 24th Mar. Thank you to all concerned. Over and above what is a very demanding job. Thank you.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I cannot thank the staff enough for the standard of care and the compassion they showed my mother in her last days. They took care of me as well with a smile and a kind word or a drink. They worked together as a team and it was obvious that they really wanted to give my mother as much dignity and support as they could. Even the admin staff remembered mine and my mother's name, and offered me a drink and a chat. The food was really good and if mum didn't fancy what was on offer something was always found as an alternative. I will not hesitate to recommend Hinckley Park.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum came out of hospital and was unable to look after herself. Hinckley Park staff were outstanding in looking after not only her needs, but her mental state. She was anxious and confused after her fall and had lost her confidence. 4 weeks later what a difference. Fabulous.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been here almost two years, and the first 18 months was below standard for the money I was paying. But since then it has improved quite a lot and is much better. The care workers have improved bar from weekends, when there are only two on which is not enough for 16 people. The home itself is much better since the refurbishment and alterations have been finished which gives it a better outlook.

How likely would you be to recommend Hinckley Park Care Home? Don't know

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

HC-One, Careline Team at Hinckley Park Care Home responded to this review on 13 Jan 2016:

There is an adequate level of staff on within the home to meet the care needs of the current residents, the home is staffed as a whole and not to a floor. The care is now maintained to a high standard and we are pleased that improvements in all areas has been noted.

The ticked boxes say it all. My wife Doreen was very ill and was cared for totally and felt quite at home there.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Warm and welcoming experience for Mum and family. Genuine care - was a great support at a time when it was urgently needed. mum really found friends and appreciated everything done for her. Many thanks. Nick.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent five weeks at Hinckley Park from mid September to mid October. The staff were all very professional, caring and treated my mum with the utmost dignity. They not only cared for her physical condition but also took time to sit and talk to her to keep her in good spirits despite her predicament.
Very special thanks to the nurse lead, the manager and the lady in admin who made it all a pleasant stay for my mum. The staff were also very welcoming to our family too and we felt quite at home.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home was perfect for Mom. She had privacy, independence and entertainment when she wanted it. The care was second to none and the carers amazing. Than you for making Mom's last days memorable.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was made very welcome when she came to the home. She has been looked after better than I could ever have expected. The staff are all friendly, caring and competent. When Mum died the staff were fantastic and made sure my mother was as comfortable as possible.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma passed away today in this facility following a two month stay. The staff have been fantastic. They have got to know grandma and she has been very happy here. Clean, friendly, personalised care. You feel as though your loved one is really being cared for. It is more than a job to the staff. Thank you.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma was well cared for and very comfortable and happy. She liked the staff who were all very friendly and helpful and took the time to get to know her and make her feel more comfortable in the short time she was here. The facilities were pleasant and the activities for the residents varied and interesting.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I found the home itself very well presented, clean, tidy with all the amenities to make patients/residents and visitors feel comfortable. I found the staff were very professional, dedicated and caring. Very impressed.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mum was in Hinckley Park for 6 weeks. Before she died she was well cared for, very comfortable and had a good relationship with all the carers and nurses. When I was told about Hinckley Park I went to have a look around and the staff were very helpful, the room was spacious and very clean. I was also shown a well balanced menu. All the people at Hinckley Park also made me very welcome and kept me informed.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

100% recommend Hinckley Park. The staff in this home gave my dad the most respect and took care of him better than I could have wished. Nothing was too much trouble for them. The nursing care was second to none. He enjoyed the food, even though he liked the odd fish 'n' chips being sneaked in. Rooms were lovely and clean. Excellent, and thank you

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Homely and friendly atmosphere. The care staff are lovely to mum but seem stretched at times. High standard of cleanliness in all rooms and not smelly! Mums personal hygiene and clothing are again of a high standard.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother became resident at Hinckley Park after a five week stay in hospital, and although extremely ill she was lifted by the more personal and friendly environment.
I have found the staff and management to be attentive with an attitude where nothing is too much trouble, even at challenging times.
I would certainly recommend Hickley Park to anyone who has a loved one who needs a supportive and caring environment at times of illness.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

To date care has been good.

How likely would you be to recommend Hinckley Park Care Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My granddad has only recently become a resident at Hinckley Park. I am generally satisfied with the care he is receiving and any queries have been dealt with.

How likely would you be to recommend Hinckley Park Care Home? Likely

No Average Rating is available*

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Staff very friendly and helpful. Very caring, would definitely recommend.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my sister and I first went to view the home, we didn't know if we were coming or going!! Horrible to have to put your dad into care. My very first thing I noticed was the homes smell, very nice and fresh. The lady who showed us around was very cheerful as were all the staff.
On our way home it dawned on me that all of the residents looked clean and well cared for. Dad has been there for 3 weeks, no complaints.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

No recommendations as it is a very good care home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A very efficient and caring home.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've always found the staff extremely friendly and nothing is to much trouble.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My late father spent 18 months in this care facility. I was most impressed with the high standard of professional care he received throughout his time there. What impressed me beyond words through was the 4 days and nights that he required end of life care. He was cared for with dignity and kindness. We as his family were treated with love and compassion and his death was without suffering or pain. Thank you is not enough but Thank You.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Bob has wonderful care and was very happy at Hinckley Park. As his wife I was treated with friendship and love. Your care workers and staff also the nurses were excellent in all they did for Bob. We couldn't fault anything at the home. It gave us peace of mind knowing that he was there. We would certainly recommend you to all.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I and my family cannot thank all the staff at Hinckley Park enough, for everything they did for my dad whilst he was in there. He spent a wonderful 18 months here before passing away on 7th Feb 2015. The care and attention both he and my family experienced was second to none ,and I can't think of a better place we could have found for him. I would especially like to thank a senior nurse, who was with him and us at the end at was present when my dad passed away. You felt like another sister to me and I was so glad for all the advice, support and hugs you gave us during those last few days and hours. In a time when all you seem to hear are negative things about the care system, it is so wonderful to find a care home that stands out like a shining example to others. Keep up the great work xxx

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father enjoyed 2 years of excellent care here. The end of life care was second to none and I would not hesitate to recommend Hinckley Park to all my friends and other family members. Many thanks to all who work there!

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

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Care Home Idol 2016

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