Hinckley Park Care Home, Hinckley, Leicestershire
Hinckley Park Care Home, Hinckley, Leicestershire
Hinckley Park Care Home, Hinckley, Leicestershire

Located within a residential area of Hinckley, Leicestershire, Hinckley Park Care Home is a purpose built 40 bedded property offering Nursing and End of Life care.

The quiet lounges are ideal for spending time unwinding and relaxing and the entertainment room is a great place to pursue hobbies and interests. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Hinckley Park pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 40 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Hinckley Park Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.6 (9.570)

The user Review Score of 9.6 for Hinckley Park Care Home is based on 26 Review/Recommendations. This Review Score of 9.570 is made up of 4.57 Points relating to the ratings and 5 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My wife has been here almost two years, and the first 18 months was below standard for the money I was paying. But since then it has improved quite a lot and is much better. The care workers have improved bar from weekends, when there are only two on which is not enough for 16 people. The home itself is much better since the refurbishment and alterations have been finished which gives it a better outlook.

How likely would you be to recommend Hinckley Park Care Home? Don't know

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

HC-One, Careline Team at Hinckley Park Care Home responded to this review on 13 Jan 2016:

There is an adequate level of staff on within the home to meet the care needs of the current residents, the home is staffed as a whole and not to a floor. The care is now maintained to a high standard and we are pleased that improvements in all areas has been noted.

Signing in and gaining entry to the home is very inconsistent. Signing in pen could be attached to a chain which cannot be removed.

How likely would you be to recommend Hinckley Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

HC-One, Careline Team at Hinckley Park Care Home responded to this review on 13 Jan 2016:

The home now has a door entry system via an intercom to both the admin and Nurse office which should improve on the timings for answering the front door. We have also purchased a pen with a stand which will be put into the front entrance

The ticked boxes say it all. My wife Doreen was very ill and was cared for totally and felt quite at home there.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Warm and welcoming experience for Mum and family. Genuine care - was a great support at a time when it was urgently needed. mum really found friends and appreciated everything done for her. Many thanks. Nick.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent five weeks at Hinckley Park from mid September to mid October. The staff were all very professional, caring and treated my mum with the utmost dignity. They not only cared for her physical condition but also took time to sit and talk to her to keep her in good spirits despite her predicament.
Very special thanks to the nurse lead, the manager and the lady in admin who made it all a pleasant stay for my mum. The staff were also very welcoming to our family too and we felt quite at home.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was made very welcome when she came to the home. She has been looked after better than I could ever have expected. The staff are all friendly, caring and competent. When Mum died the staff were fantastic and made sure my mother was as comfortable as possible.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma passed away today in this facility following a two month stay. The staff have been fantastic. They have got to know grandma and she has been very happy here. Clean, friendly, personalised care. You feel as though your loved one is really being cared for. It is more than a job to the staff. Thank you.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma was well cared for and very comfortable and happy. She liked the staff who were all very friendly and helpful and took the time to get to know her and make her feel more comfortable in the short time she was here. The facilities were pleasant and the activities for the residents varied and interesting.

How likely would you be to recommend Hinckley Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I found the home itself very well presented, clean, tidy with all the amenities to make patients/residents and visitors feel comfortable. I found the staff were very professional, dedicated and caring. Very impressed.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mum was in Hinckley Park for 6 weeks. Before she died she was well cared for, very comfortable and had a good relationship with all the carers and nurses. When I was told about Hinckley Park I went to have a look around and the staff were very helpful, the room was spacious and very clean. I was also shown a well balanced menu. All the people at Hinckley Park also made me very welcome and kept me informed.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

100% recommend Hinckley Park. The staff in this home gave my dad the most respect and took care of him better than I could have wished. Nothing was too much trouble for them. The nursing care was second to none. He enjoyed the food, even though he liked the odd fish 'n' chips being sneaked in. Rooms were lovely and clean. Excellent, and thank you

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We called in at the above care home, as we have an elderly relative requiring full time nursing care.
We were greeted by Laura (administrator) who happily showed us around, and was very helpful and informative. Every question was answered in great detail and with professionalism.
We have seen and spoken with her on several occasions since, and each time treated us with respect and courtesy.
This lady has made the transition of our relative from hospital to Hickley Park, extremely easy and smooth, which has been a delight for us, as we had expected it to be a very bumpy one!
Thank you Laura!

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Homely and friendly atmosphere. The care staff are lovely to mum but seem stretched at times. High standard of cleanliness in all rooms and not smelly! Mums personal hygiene and clothing are again of a high standard.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother became resident at Hinckley Park after a five week stay in hospital, and although extremely ill she was lifted by the more personal and friendly environment.
I have found the staff and management to be attentive with an attitude where nothing is too much trouble, even at challenging times.
I would certainly recommend Hickley Park to anyone who has a loved one who needs a supportive and caring environment at times of illness.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

To date care has been good.

How likely would you be to recommend Hinckley Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My granddad has only recently become a resident at Hinckley Park. I am generally satisfied with the care he is receiving and any queries have been dealt with.

How likely would you be to recommend Hinckley Park Care Home? Likely

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Staff very friendly and helpful. Very caring, would definitely recommend.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my sister and I first went to view the home, we didn't know if we were coming or going!! Horrible to have to put your dad into care. My very first thing I noticed was the homes smell, very nice and fresh. The lady who showed us around was very cheerful as were all the staff.
On our way home it dawned on me that all of the residents looked clean and well cared for. Dad has been there for 3 weeks, no complaints.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

No recommendations as it is a very good care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A very efficient and caring home.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've always found the staff extremely friendly and nothing is to much trouble.

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My late father spent 18 months in this care facility. I was most impressed with the high standard of professional care he received throughout his time there. What impressed me beyond words through was the 4 days and nights that he required end of life care. He was cared for with dignity and kindness. We as his family were treated with love and compassion and his death was without suffering or pain. Thank you is not enough but Thank You.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Bob has wonderful care and was very happy at Hinckley Park. As his wife I was treated with friendship and love. Your care workers and staff also the nurses were excellent in all they did for Bob. We couldn't fault anything at the home. It gave us peace of mind knowing that he was there. We would certainly recommend you to all.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I and my family cannot thank all the staff at Hinckley Park enough, for everything they did for my dad whilst he was in there. He spent a wonderful 18 months here before passing away on 7th Feb 2015. The care and attention both he and my family experienced was second to none ,and I can't think of a better place we could have found for him. I would especially like to thank a senior nurse, who was with him and us at the end at was present when my dad passed away. You felt like another sister to me and I was so glad for all the advice, support and hugs you gave us during those last few days and hours. In a time when all you seem to hear are negative things about the care system, it is so wonderful to find a care home that stands out like a shining example to others. Keep up the great work xxx

How likely would you be to recommend Hinckley Park Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father enjoyed 2 years of excellent care here. The end of life care was second to none and I would not hesitate to recommend Hinckley Park to all my friends and other family members. Many thanks to all who work there!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2015

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