Madeira House Nursing Home, Louth, Lincolnshire
Madeira House Nursing Home, Louth, Lincolnshire
Madeira House Nursing Home, Louth, Lincolnshire

Madeira House Nursing Home is an attractive care home tucked away in the lovely market town of Louth, close to the A16 and Grimsby. Madeira House offers personalised nursing, respite, palliative and residential care to 48 residents from across Lincolnshire.

Group: Advinia Healthcare Ltd

Person in charge: Lynn Bennett (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 50 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Speech Impairment • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 50

Shared Rooms: 0

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Madeira House Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.6 (9.599)

The Review Score of 9.6 (maximum of 10) for Madeira House Nursing Home is based on 20 Review/Recommendations in the last 2 years. This Review Score of 9.599 is made up of a Quality Score of 4.799 Points (maximum of 5) relating to the rating and a Quantity Score of 4.8 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.599 for Madeira House Nursing Home is based on 20 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.799 for Madeira House Nursing Home is calculated as follows: ( (194 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 239 Ratings = 4.799

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.8 for Madeira House Nursing Home is calculated as follows:

      1. 20 Positive Reviews = 3

      2. 0.1 x 20 Positive Reviews = 2.000 (maximum score = 1)

      3. (20 Positive Reviews ÷ 50 Registered Beds) x 2 = 0.800

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My grandmother enjoyed her stay in Madeira House. The staff were friendly, helpful and gave great support to my family.

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Happy and settled in the home. The staff and management are excellent and look after me really well. They sit with me and chat and will give me sweets.

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am very happy living at Madeira House. This is the first time I have stayed in a care home.

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nan went to Madeira House when her health started to deteriorate.
She found the staff very friendly and eager to please. Nan loved talking to other residents, who came from Louth as she had done.
Staff could not be any better as my nan was losing her life, they were so attentive towards her and the rest of the family, a good Holistic approach. Very much person centred care.

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am in and out of Madeira House quite regularly, and I think this says a lot about the home. All the staff are very friendly and helpful. The home manager is always available, very jovial and likes a laugh. I certainly would recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Madeira House is a lovely place to live. The home is lovely and clean and all the staff are friendly and always willing to help you if you require them to. I feel very safe and my privacy respected. The food is very nice, there's always an alternative. The home manager is always there if you need her, she likes a laugh with residents and staff. There is always a presence of her within the home which is nice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that Madeira House is an excellent place to live. Staff are very friendly, ensuring a high standard is maintained. Snowy, the house dog is a loveable puppy and we all spoil him!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been a resident in Madeira House for 3 years, and I thoroughly enjoy it. The staff are very friendly and attentive. My relationship with the home manager is very good, she is full of fun. I wouldn't hesitate to recommend this home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband has been in the care of Madeira House, Lynn, and all her team for nearly three years. He is at peace within himself and so am I. I have every confidence in the team effort. Sometimes life is learning to dance in the rain. Madeira House helps both of us to understand this and dance!!!!

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have been a resident at Madeira House for 4 years, and I have enjoyed my time there. The staff are very accommodating and nothing is too much trouble. My privacy is respected and I feel very safe here. The home manager ensures that the care is at a high standard. If I do have concerns, I inform the manager and she deals with things very quickly.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Madeira House was very welcoming when I became a resident 3 years ago. The garden is beautiful, especially when it's full of colour. The rooms are lovely and clean. The home manager always makes herself available. The activities are good, I enjoy the baking. All the staff are friendly, nothing is too much.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have thoroughly enjoyed my time at Madeira House. The food is beautiful. The home is lovely and clean. All the staff provide an excellent service. I liked the home manager very much and always make time for a chat and a lunch. I would certainly recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very well looked after and extremely happy at Madeira House. The home manager treats me very well you can even have a laugh with her! The staff are very helpful nothing is too much trouble. I feel very safe and secure at all times. The home is very clean. There is a variety of entertainment which we all love.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident for six years now and I find that the staff are happy, friendly and nothing is too much. I have a lovely room with en-suite. If I need to see the manager she always comes and sits in my room and we have a lovely chat. The food isn't always to my liking but the home manager is sorting this for me. I am happy here and would definitely recommend Madeira House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am definitely happy at Madeira House and very well cared for and feel very safe and secure. The food is an issue but the home manager is addressing this. The staff are excellent always smiling. My privacy is respected at all times. The home manager is full of fun and always listens if I do have any concerns.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have now been visiting my very good friend at Madeira House for a number of months now, and I must say how welcoming all the staff at the home are. There is always a presence of the home manager, whether it's day or night, and she is always available for a friendly chat. There always seems to be some kind of entertainment going on which we are all invited to. I would have no problem in recommending Madeira House at all.

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All of the staff work very hard to make my mum's stay enjoyable and safe. They are always available if they have any questions or queries.
They are very good at keeping me informed of things.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has been a resident at Madeira House for a year now, and I am extremely happy with the care and support he receives. The staff are very friendly and nothing seems to be too much. The Home Manager is very supportive and her door is always open if I need a friendly chat. My father has a health appetite and he really enjoys the home cooked food. I would certainly recommend this care home.

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been a resident at Madeira House for a number of weeks now, and as a family we are all happy with the care and respect that she receives. The home is lovely and clean, and the staff are very polite and friendly. The home manager is very approachable and friendly.

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my great-grandma admission to Madeira House, I have found all the staff very welcoming and extremely helpfull, nothing seems to be too much. My great-grandma has settled in really well and absolutely loves Snowy, the homes dog!

How likely would you be to recommend Madeira House Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

Job Vacancies

Staff Nurse - RGN/RMN

¬£14.20 - 36 hours per week (Care Home / Nursing Home • Full Time)
Louth, Lincolnshire

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Care Home Idol 2016

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