Thornton Lodge Care Home

67 Broom Lane, Broughton, Salford M7 4FF

Thornton Lodge Care Home, Salford, Greater Manchester
Thornton Lodge Care Home, Salford, Greater Manchester
Thornton Lodge Care Home, Salford, Greater Manchester

Thornton Lodge Care Home, in Salford, is registered to look after up residents with elderly care needs, including Alzheimer's, Parkinson's and palliative care requirements.

A friendly and versatile approach is taken, based on life history and carried out by a team that is highly-trained and experienced. Residents are assisted in their medication and supported in making the most of their living environment and community.

A family owned care home that uses a family centered approach to look after every resident with dignity and respect with good solid values.

A day care service is also available to local home carers, with staff aiming to provide a friendly and welcoming atmosphere that residents' loved ones will feel satisfied with when visiting.

Carers aim for high standards and keep up-to-date with healthcare developments and innovations to see if service capabilities can ever be extended.

Owner: GGS Care Home Ltd

Person in charge: Caron Ratcliffe (General Manager)

Local Authority / Social Services: Salford City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 34 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Colitis & Crohn's Disease • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 34

Rooms with ensuite WC: 30

Weekly Charges Guide: Personal Care Single £400 – £500

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Thornton Lodge is a care accommodation where residents needs and wishes are respected, while detailed care plans are put together to suit the needs of each individual.

Thornton House is a care accommodation where residents needs and wishes are respected, while detailed care plans are put together to suit the needs of each individual.

A friendly and versatile approach is taken, based on life history and carried out by a team that is highly-trained and experienced. Residents are assisted in managing their medication and supported in making the most of their living environment and community.

Parking:

Large car park at front of home.

Latest CQC* Report on Thornton Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Thornton Lodge Care Home has a Review Score of 9.1 (9.094)

The Review Score of 9.1 (maximum of 10) for Thornton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Thornton Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.094 for Thornton Lodge Care Home is calculated as follows: ( (40 Excellents x 5) + (42 Goods x 4) + (18 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 106 Ratings = 4.094

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Thornton Lodge Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered beds ÷ 5). 7 Reviews ÷ 6.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    6
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Thornton Lodge Care Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    2
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Thornton Lodge Care Home

  • Daughter of Resident/Service User
    5
  • Niece of Resident/Service User
    3
  • Son of Resident/Service User
    1

Thornton Lodge is currently caring for our mother. It was the hardest decision we as a family have ever had to make in our lives. The owner, manager and all the staff there went out of their way to ease our distress at the time. Their approach to the level of care provided is consistent, caring and empathic towards all the residents. They strive to maintain the dignity of our mother at all times. They are intuitive to her needs and so very patient during difficult times. The staff appear to really care for our mother over and beyond it being their job. Nothing is too much trouble for anyone and they are at all times eager to meet the ever unfolding needs of our mother, as with the other residents. The home is clean and well maintained. Food is constantly on offer and individual needs/likes catered for. The calm ambience and emotional warmth provided to our mother maintains stability and reduces many of her anxieties. So appreciative ALL of the staff at Thornton Lodge.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

After 3 months in a different nursing home lying flat on her back, mum was transferred to Thornton Lodge. After 24 hours mum was up in a wheelchair having breakfast and lunch with other residents. After 3 days mum was staying up for tea. After a week she had had a bath and tried walking. She was now using a commode or toilet rather than a bedpan. After a week and a half, she was taken on a trip out. She regularly gets involved with the daily activities all after being told she wasn't capable of moving. Thank you!

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Although my family visits were infrequent, we always felt very welcome and listened to by all of the staff. The personal approach was very helpful and we felt reassured by key members, nursing staff, owner, manager, GP etc that our uncle was cared for with genuine respect and dignity for his situation. The premises needs a lot of improvements but this was never hidden. I cannot comment on my uncles daily routine of care other than he always spoke of Thornton Lodge as his home which I know he wouldn't be able to say had he not been cared for properly.

How likely would you be to recommend Thornton Lodge Care Home? Neither Unlikely or Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Poor

Value for Money: Excellent

Paul Gill, Owner at Thornton Lodge Care Home responded to this review on 16 Sep 2016:

Thank you for your review. You are very correct in saying the above...As you know we are slowly improving the home and classed as a "work in progress". Our main emphasis is the care of the residents and they are looked after at all times in a safe environment. Your uncle is dearly missed by all. We treat every resident with the dignity they deserve and are regarded a member of a big family. As you mentioned correctly this was his home.
If we can be of any further help, please do not hesitate to contact us. Kind Regards.
All staff at Thornton Lodge.

Thornton Lodge is a friendly homely environment for my uncle. He is treated with respect and is happy there. The staff are very good and kind with all the residents despite being very difficult at times.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff at the care home have always treated my Mother in a compassionate and dignified manner, and appear to develop authentic supportive and caring relationships with the residents. I have also found management both approachable and easy to talk to, and have felt listened to whenever issues have come up.

Now that the home have employed an activities coordinator there are more opportunities for stimulation, which is especially important for my Mother, who suffers with dementia. I look forward to this role growing, and welcome increasing variety of activities on offer.

The inner decor is currently under refurbishment, and is already starting to look both brighter and cleaner.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Paul Gill, Senior Management at Thornton Lodge Care Home responded to this review on 12 Apr 2016:

Thanks for your review Marc. As we have spoken many times, we treat every resident with the compassion and in a dignified manner which makes all residents comfortable. I am pleased that you find us approachable and that we have listened, as I believe we help to look after the residents families as well as the residents.
The refurbishment is taking a little longer than hoped, but next thing are the carpets and chairs. Once this is done, hopefully will look even more brighter.

Very friendly caring home. My mother has been looked after very well and every need has been taken care of. There is always someone at the end of the p[hone to speak to and they keep us informed of any issues I am very happy with this care home and would not hesitate to recommend the home.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has lived at Thornton Lodge for over 3 years. The staff are very kind and helpful and I know she will be looked after. They now have an entertainments officer who has organised several events to keep the residents minds active.
The home is in need of a refurbishment, which is currently being carried out, albeit at a rather slow pace, but apart form that, the care is excellent.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

In process of getting new carpets and chairs very slow. Often smells of urine. Several staff seem young and inexperienced although appear kind. Residents mostly unstimulated. Cleanliness of residents not as good as it should be. Sometimes no staff in the room and possibility of residents falling. Generally residents seem well cared for but because of the high prevalence of dementia, there is a depressing air which is inevitable.

How likely would you be to recommend Thornton Lodge Care Home? Neither Unlikely or Likely

Average Rating: 

 2.7 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Poor

Thornton Care Home provides a warm and friendly atmosphere for residents. My father has improved considerably since he has been in their care since June 2015, both mentally and having put on weight! I would like to see the bedrooms renovated although the lounge/dining room is in the process now. Activities should be improved with more singing etc!! Staff are extremely nice and friendly.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

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