Thornton Lodge Care Home

67 Broom Lane, Broughton, Salford M7 4FF

Thornton Lodge Care Home, Salford, Greater Manchester
Thornton Lodge Care Home, Salford, Greater Manchester
Thornton Lodge Care Home, Salford, Greater Manchester

Thornton Lodge Care Home, in Salford, is registered to look after up residents with elderly care needs, including Alzheimer's, Parkinson's and palliative care requirements.

A friendly and versatile approach is taken, based on life history and carried out by a team that is highly-trained and experienced. Residents are assisted in their medication and supported in making the most of their living environment and community.

A family owned care home that uses a family centered approach to look after every resident with dignity and respect with good solid values.

A day care service is also available to local home carers, with staff aiming to provide a friendly and welcoming atmosphere that residents' loved ones will feel satisfied with when visiting.

Carers aim for high standards and keep up-to-date with healthcare developments and innovations to see if service capabilities can ever be extended.

Owner: GGS Care Home Ltd

Person in charge: Caron Ratcliffe (General Manager)

Local Authority / Social Services: Salford City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 34 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Colitis & Crohn's Disease • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 34

Rooms with ensuite WC: 30

Weekly Charges Guide: Personal Care Single £400 – £500

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Thornton Lodge is a care accommodation where residents needs and wishes are respected, while detailed care plans are put together to suit the needs of each individual.

Thornton House is a care accommodation where residents needs and wishes are respected, while detailed care plans are put together to suit the needs of each individual.

A friendly and versatile approach is taken, based on life history and carried out by a team that is highly-trained and experienced. Residents are assisted in managing their medication and supported in making the most of their living environment and community.

Parking:

Large car park at front of home.

Latest CQC* Report on Thornton Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.9 (8.927)

The Review Score of 8.9 (maximum of 10) for Thornton Lodge Care Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 8.927 is made up of a Quality Score of 4.28 Points (maximum of 5) relating to the rating and a Quantity Score of 4.647 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.927 for Thornton Lodge Care Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.28 for Thornton Lodge Care Home is calculated as follows: ( (65 Excellents x 5) + (57 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 143 Ratings = 4.28

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.647 for Thornton Lodge Care Home is calculated as follows:

      1. 11 Positive Reviews = 3

      2. 0.1 x 11 Positive Reviews = 1.100 (maximum score = 1)

      3. (11 Positive Reviews ÷ 34 Registered Beds) x 2 = 0.647

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Thornton Lodge is a friendly homely environment for my uncle. He is treated with respect and is happy there. The staff are very good and kind with all the residents despite being very difficult at times.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff at the care home have always treated my Mother in a compassionate and dignified manner, and appear to develop authentic supportive and caring relationships with the residents. I have also found management both approachable and easy to talk to, and have felt listened to whenever issues have come up.

Now that the home have employed an activities coordinator there are more opportunities for stimulation, which is especially important for my Mother, who suffers with dementia. I look forward to this role growing, and welcome increasing variety of activities on offer.

The inner decor is currently under refurbishment, and is already starting to look both brighter and cleaner.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Paul Gill, Senior Management at Thornton Lodge Care Home responded to this review on 12 Apr 2016:

Thanks for your review Marc. As we have spoken many times, we treat every resident with the compassion and in a dignified manner which makes all residents comfortable. I am pleased that you find us approachable and that we have listened, as I believe we help to look after the residents families as well as the residents.
The refurbishment is taking a little longer than hoped, but next thing are the carpets and chairs. Once this is done, hopefully will look even more brighter.

Very friendly caring home. My mother has been looked after very well and every need has been taken care of. There is always someone at the end of the p[hone to speak to and they keep us informed of any issues I am very happy with this care home and would not hesitate to recommend the home.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has lived at Thornton Lodge for over 3 years. The staff are very kind and helpful and I know she will be looked after. They now have an entertainments officer who has organised several events to keep the residents minds active.
The home is in need of a refurbishment, which is currently being carried out, albeit at a rather slow pace, but apart form that, the care is excellent.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

In process of getting new carpets and chairs very slow. Often smells of urine. Several staff seem young and inexperienced although appear kind. Residents mostly unstimulated. Cleanliness of residents not as good as it should be. Sometimes no staff in the room and possibility of residents falling. Generally residents seem well cared for but because of the high prevalence of dementia, there is a depressing air which is inevitable.

How likely would you be to recommend Thornton Lodge Care Home? Neither Unlikely or Likely

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Poor

Thornton Care Home provides a warm and friendly atmosphere for residents. My father has improved considerably since he has been in their care since June 2015, both mentally and having put on weight! I would like to see the bedrooms renovated although the lounge/dining room is in the process now. Activities should be improved with more singing etc!! Staff are extremely nice and friendly.

How likely would you be to recommend Thornton Lodge Care Home? Extremely Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My mother has been resident here for almost 6 years, since it was taken over by Paul Gill from four seasons last year it has improved so much. I would highly recommend the home now, in fact I have done.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is beautiful and spotlessly clean, the staff are great and also very clean. I can't fault the home, it's lovely.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I am very pleased with the care and attention Alan has received in this care home. The staff have been very caring and they have looked after Alan very well. He is always smartly dresses and very clean. He is bathed regularly. I would highly recommend anyone to come to this care home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I would recommend this care home as the treatment my brother has had in this home has been excellent. He always looks very smart and the staff take care to co-ordinate his clothes. The food is very good and cups of tea are available throughout the day. The staff are very caring and approachable at all times.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I cannot adequately express my appreciation for the manager and staff of this care home. My father is 97 years old and although physically fit is in need of care re laundry and walking off (with frame) on his own. Everyone is kind to him. He went in for respite care but made the decision to stay as a resident of his own volition. Thornton Lodge has given my life back.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Care is excellent, staff very helpful, kind and understanding- no complaints.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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