Smithfield Alcohol and Drug Inpatient Detox

Thompson Street, Collyhurst, Manchester M4 5FY

Group: Turning Point

Person in charge: Louise Ford (Deputy Operations Manager)

Local Authority / Social Services: Manchester City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 22 residents

Registered Care Categories*: Old Age • Substance Misuse • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Challenging Behaviour • Drug Dependence (past or present)

Admission Information: Ages from 18 to 65.

Single Rooms: 22

Rooms with ensuite WC: 0

Facilities & Services: Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Smithfield Alcohol and Drug Inpatient Detox: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.2 Smithfield Alcohol and Drug Inpatient Detox has a Review Score of 8.2 (8.191)

The Review Score of 8.2 (maximum of 10) for Smithfield Alcohol and Drug Inpatient Detox is based on 1 Review/Recommendations in the last 2 years. This Review Score of 8.191 is made up of a Quality Score of 5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.191 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.191 for Smithfield Alcohol and Drug Inpatient Detox is based on 1 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 5 for Smithfield Alcohol and Drug Inpatient Detox is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.191 for Smithfield Alcohol and Drug Inpatient Detox is calculated as follows:

      1. 1 Positive Reviews = 3

      2. 0.1 x 1 Positive Reviews = 0.100

      3. (1 Positive Reviews ÷ 22 Registered Beds) x 2 = 0.091

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Smithfield Alcohol and Drug Inpatient Detox?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Smithfield Alcohol and Drug Inpatient Detox

  • Resident / Service User
    1

From the moment I walked in I was greeted by very friendly staff who made me feel more relaxed. Everything was explained about what was happening where and when and by whom and the reasons why. I was shown around the facility and taken to my room to settle in. Various staff checked on me regularly until the medications I needed and the injection had been done. Everything was extremely organised and increased my confidence in to venturing from my room to meet other clients - all of which were welcoming and willing to explain their reasons for being there and asking me mine (but saying that I didn't have to if I didn't want to). I told them anyway - alcohol. Anyway, I had already decided to attend every single session available and I did. I learned so much about my addiction and myself it is unbelievable! The group sessions were inspirational and some very useful information was passed on between the clients who attended. I found myself talking others into going to the sessions and when they turned their nose up I'd say "well what else have you got to do?". I would highly recommend that clients attended all that is on offer because they really give your mood a great boost and helps you to relax with others which is why it's such a lovely, friendly atmosphere.

Basically when I was admitted on 19th May 2015 I was an ashamed and anxious person with no confidence in myself, looking gaunt and feeling like rubbish.

When I left on 26th May 2015 I was happy, feeling good about myself, more confident, eating well and fully backed with support 24 hours a day.

I WANT TO REALLY THANK ALL THE STAFF AT SMITHFIELD INCLUDING DOMESTIC STAFF FOR BEING REALLY NICE, MORE THAN HELPFUL AND NATURALLY A BUNCH OF FRIENDLY, CARING PEOPLE.

I feel FANTASTIC and although I did it myself I couldn't have done it without your brilliant support.

Thank you so much. Please feel free to pass this on to anyone.

Happy regards

Lisa Mears

How likely would you be to recommend Smithfield Alcohol and Drug Inpatient Detox? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Smithfield Alcohol and Drug Inpatient Detox

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  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Care Home Idol 2016

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