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Tel: 01942 316616

Belong Wigan, the town’s community village in Millers Lane, is one of the largest purpose-built, high-quality developments in the North West.

The £9 million development includes a bistro, hair and beauty salon, activities room, internet café and a venue that can be used for meetings, parties, cinema evenings and more, complete with licensed bar and catering if required (this room is also available for private hire).

An Activitiy Facilitator also ensures that there is an enjoyable and varied programme of daily activities.

Belong Wigan has specially trained staff to support individuals with dementia, and qualified nursing staff to cater for those residents who require clinical care.

Also available, 54 self-contained apartments.

Group: Belong

Person in charge: Gill Menguy (General Manager)

Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 66 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 66

Rooms with ensuite WC: 66

Weekly Charges Guide: Personal Care Single from £760 Nursing Care Single from £870

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Belong Wigan: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Belong Wigan

Bed Vacancies
(Contact us for details about our latest vacancies and to arrange a tour of the village.)
posted 24 Jul 2014

Awards / Recognitions

March 2013

Care Home Provider Award

Date: Wednesday 13 Mar 2013
more details

October 2012

Home Care Coordinator

Date: Tuesday 16 Oct 2012
more details

March 2010

Best Elderly Care Design Award

Date: Monday 01 Mar 2010
more details

Current Recommendations

Recommendation Score: 9.6 (9.586)

The user 'Recommendation Score' (9.6 for Belong Wigan) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Belong Wigan on Tuesday 15 July 2014 by Joseph G (Resident)

Two aspects are very important to residents, safety and care, which are excellent.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Belong Wigan on Tuesday 10 June 2014 by Kathryn L (Daughter of resident)

If only we had got mum here sooner! I cannot begin to say how happy we are with everyone and everything at Belong. For the first time in 10 years I have managed to relax on holiday knowing mum has had the best care whilst I'm away. Thank you so much.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Thursday 24 April 2014 by Andrea F (Daughter of resident)

My father was cared for with dignity and respect. All my concerns about my dads health were discussed and managed in a way that put me at ease. My father had cancer and dementia and even though he had obvious memory problems he always maintained that he was well looked after and made as comfortable as possible.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Tuesday 11 March 2014 by David Tasker (My Mother and Father have been residents for nearly 3 years.)

My mother recently passed away in the care home unit at Belong, whilst my father remains a resident in one of the supported living apartments. My father continues to receive wonderful support, whilst my mother and her immediate family have and loving and professional support of the highest order during the last few weeks. We could not have wanted her to be anywhere else for the last few months of her life. You can have find buildings and facilities but without highly motivated, caring people within them you have nothing. That is not the case at Platt Bridge Belong.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Tuesday 11 February 2014 by Janet Jones (Daughter of resident)

My father suffered from clinical depression and I strongly feel the staff catered for his needs. The improvement in his condition whilst at Belong was noteable, and being able to partially care for himself in his apartment was very beneficial. Staff always friendly and welcoming, even in the Bistro and apartment and 'village'. Nicely decorated, light and airy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Belong Wigan on Friday 31 January 2014 by Raymond A (Son of resident)

Good resident to carer ration ensuring the residents needs are met. Food is varied and of a high standard.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Belong Wigan on Wednesday 29 January 2014 by William Johnson (Short term resident)

Having spent 11 weeks in Royal Liverpool hospital and being convinced I would never see more dedicated staff than those who looked after me at hospital but I was wrong here at Belong Wigan the staff and facilities are amazing I arrived 4 days before Christmas and was immediately treated like one of the family and even though I thought Christmas 2013 was going to be miserable I thoroughly enjoyed it. I was well looked after by truly great staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Belong Wigan on Thursday 12 December 2013 by Susan Munro (Daughter of resident)

The best I could find in the area.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Belong Wigan on Thursday 12 December 2013 by Marjorie Bourne (Wife of resident)

I like the small households more as they are more like home, especially as they get to cook meals in their own kitchens! Also, the various activities going on are very good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Belong Wigan on Wednesday 11 December 2013 by Florence Walder (Wife of service user)

I am recommending Belong for the care my husband receives on his experience days. The staff are outstanding and always go the extra mile to ensure he is happy and well cared for. We have both benefited so much as Stewart loves coming and I get the chance to do things, knowing he's fine. Thank you Belong!! 5*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Wednesday 11 December 2013 by Patricia Rawsthorne (Resident)

I live in the apartment, and use the village, bistro, hair salon, and activities. There is always lots going on. I love it.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Wednesday 11 December 2013 by Joan Hurst (Appartment tenant)

I like living here as the people are friendly and the staff are very good. I like the activities and the care and help given in the community. I feel very safe living here.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Belong Wigan on Wednesday 11 December 2013 by Lynn Branshaw (Daughter of resident)

I recommend Belong because I like the small households which are ideal for Mum who has dementia. I also like the variety of activities and indoor areas that I can join in with Mum. The staff are all very friendly and helpful and there is a cheerful atmosphere about the place.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Belong Wigan on Wednesday 11 December 2013 by Brenda Newton (resident)

This is a very good care home, all of the staff and carers are very nice.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Belong Wigan on Wednesday 11 December 2013 by Frank Tasker (Resident)

I am satisfied with the care provided. The carers are lovely.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Thursday 10 October 2013 by Lorraine H (Customer)

I would recommend this village I have lived in a care home before, this is like a hotel.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Friday 19 April 2013 by Reg Wallis (Son of resident)

Tremendous help no matter what, nothing is a problem.

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Friday 14 December 2012 by Gillian D (Daughter of Resident)

Excellent personal care. House staff make mum feel so cared for and special. All home staff supportive.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Monday 10 December 2012 by Catherine Watkin (Daughter of Resident)

Superb care of mother with dementia, kindness and thoughtfulness, excellent. All this in difficult circumstances with not always cooperative residents.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Review of Belong Wigan on Friday 9 November 2012 by John Dowd (Resident & Husband of resident)

Care provision is excellent both for me as a resident and for my wife who receives 24/7 day care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Monday 29 October 2012 by Mary Sylvia Robinson (Resident)

I live at Belong, it is similar to a hotel. I have made lots of friends with the staff and residents. I enjoy visiting the bistro and hair salon. I have recommended to all my friends and work colleagues. It is a lovely place to live!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Monday 29 October 2012 by Shirley Bainbridge (Daughter of Resident)

The staff are very friendly and approachable. Problems are dealt with quickly and efficiently. Doreen knows the residents very well. Lots of variety of things to involve and occupy residents. Individual needs are met.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Monday 29 October 2012 by Marjorie Roden (Daughter of Resident)

My mother has been a resident in Belong since it opened. She is in Cedar House and is very well cared for by all the staff. When visiting its nice to be able to take her downstairs to the Bistro for a meal, which is surrounded by a lovely garden and patio area.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Wednesday 24 October 2012 by STEVE P. (Son of resident)

Mum has been at Belong Wigan now for 10 months and is so relaxed in comparison to when she was at home. The staff in her 'House' are excellent and show Mum that they really care and are very helpful to the rest of the family when we visit. It`s become like a second home to us.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Monday 22 October 2012 by Maureen G (Daughter of Resident)

Before mum came to Belong I researched many care homes in the area and visited up to 20 and Belong was outstanding with facilities, management, rooms and staff appeared warm and caring. Mum has now lived here for 7 months and Belong has lived up to all I expected from it. I would thoroughly recommend Belong Wigan to any of my friends for their relatives.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Belong Wigan on Wednesday 26 September 2012 by Julie Bennett (Respite Resident for one week)

What a lovely, relaxing stay I had. It was so warm and welcoming, and the staff are all so friendly and can't do enough for you.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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