Belong Wigan, Wigan, Greater Manchester
Belong Wigan, Wigan, Greater Manchester
Belong Wigan, Wigan, Greater Manchester

Belong Wigan, the town’s community village in Millers Lane, is one of the largest purpose-built, high-quality developments in the North West.

The £9 million development includes a bistro, hair and beauty salon, activities room, internet café and a venue that can be used for meetings, parties, cinema evenings and more, complete with licensed bar and catering if required (this room is also available for private hire).

An Activitiy Facilitator also ensures that there is an enjoyable and varied programme of daily activities.

Belong Wigan has specially trained staff to support individuals with dementia, and qualified nursing staff to cater for those residents who require clinical care.

Also available, 54 self-contained apartments.

Group: Belong

Person in charge: Gill Menguy (General Manager)

Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 66 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Belong Wigan: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Belong Wigan has a Review Score of 9.5 (9.494)

The Review Score of 9.5 (maximum of 10) for Belong Wigan is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Belong Wigan in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.964 for Belong Wigan is calculated as follows: ( (81 Excellents x 5) + (3 Goods x 4) ) ÷ 84 Ratings = 4.964

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.53 Points relating to the number of positive Reviews for Belong Wigan is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered beds ÷ 5). 7 Reviews ÷ 13.2 Target = 0.530

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belong Wigan?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belong Wigan

  • Resident / Service User
    5
  • Daughter of Resident/Service User
    1
  • Father-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The staff are extremely caring and helpful. I have no worries about leaving mum in Belong Wigan she is happy there. The staff go out of their way to ensure the residents are happy. The rooms are clean and tidy. The laundry is excellent and the meals are good. The activities and the bistro are excellent and everyone from the bistro staff to the carers are pleasant, the level of service is excellent. I have no complaints.

How likely would you be to recommend Belong Wigan? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All carers are very good and I am happy here.

How likely would you be to recommend Belong Wigan? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Becki Prince, Customer Support and Marketing Administrator at Belong Wigan responded to this review on 02 Aug 2016:

Thank you for taking the time to submit your review of Belong Wigan. We are pleased to hear that you are happy with the service provided.

It's brilliant living here, all the carers are very caring. It's a perfect place to live.

How likely would you be to recommend Belong Wigan? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Value for Money: Excellent

Becki Prince, Customer Support and Marketing Administrator at Belong Wigan responded to this review on 26 Jul 2016:

Thank you for taking the time to submit your review of Belong Wigan. We are pleased to hear that you are happy with the service provided.

I was an Elm resident nursing patient for nearly 5 years and the Belong nurses and care staff rehabilitated me so I could live independently in the apartments. The manager at Belong helped me with my move from Elm to the apartments. The care staff on Elm House are a credit to their profession. Also the Belong at Home carers have been consistently very good and continued where Elm House left.

How likely would you be to recommend Belong Wigan? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Becki Prince, Customer Support and Marketing Administrator at Belong Wigan responded to this review on 30 Jun 2016:

Thank you for taking the time to submit your review of Belong Wigan. We are pleased to hear that you are happy with the service provided.

My husband and I live in an apartment in Jasmine Court in Wigan Belong. We have had 2 1/2 happy years. We use the Bistro mostly for coffee and occasional meals. It is a good place to meet up with friends and if we have a problem we can see our manager who is very helpful and obliging.

How likely would you be to recommend Belong Wigan? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Becki Prince, Customer Support and Marketing Administrator at Belong Wigan responded to this review on 07 Jun 2016:

Thank you for taking the time to submit a review for Belong Wigan. We are pleased to hear that you are happy with the service provided.

My experiences since I have been here have all been fabulous - staff very kind, caring and helpful. The home care manager has been more than helpful and I couldn't thank her and her staff enough!

How likely would you be to recommend Belong Wigan? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Becki Prince, Customer Support and Marketing Administrator at Belong Wigan responded to this review on 07 Jun 2016:

Thank you for taking the time to submit a review of Belong Wigan. We are pleased to hear that you are happy with the service provided.

At all the place I went around to look at this was the best.

How likely would you be to recommend Belong Wigan? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Becki Prince, Customer Support and Marketing Administrator at Belong Wigan responded to this review on 06 Jun 2016:

Thank you for taking the time to leave a review for Belong Wigan. We are glad to hear that you are happy with the service provided.

Thanks to the manager and all of the staff especially the lead support workers and support workers who have been so outstanding in the care and support of the family and most of all my father in law whom passed a few days ago. We cannot thank the staff enough and would not want him or my family anywhere else in their final days. You all will be in our memory forever with your kindness.

How likely would you be to recommend Belong Wigan? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy, Marketing Assistant at Belong Wigan responded to this review on 11 Sep 2015:

Thank you for your lovely comments. We really appreciate you taking the time to give this feedback and we are happy that we were able to offer support for you and your family during this difficult time.

Submit a Review for Belong Wigan

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Awards / Recognitions

June 2014

March 2013

Care Home Provider Award

Recipient: Belong

Date: Wednesday 13 Mar 2013

more details

October 2012

Home Care Coordinator

Recipient: Belong Wigan

Date: Tuesday 16 Oct 2012

more details

March 2010

Best Elderly Care Design Award

Recipient: Belong Wigan

Date: Monday 01 Mar 2010

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Belong Wigan