Clayton Manor Care Home, Congleton, Cheshire
Clayton Manor Care Home, Congleton, Cheshire
Clayton Manor Care Home, Congleton, Cheshire

Clayton Manor Care Home is situated within a beautiful area of Congleton in Cheshire, a purpose built 75 bedded property offering Dementia, Nursing, Residential, and End of Life care. Care is also provided for young people with physical disabilities.

At Clayton Manor Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; many have patio doors leading out onto the gardens.

Clayton Manor chefs pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.

Group: Avery Healthcare Group

Person in charge: Nicki Oliver (Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 78 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 72

Shared Rooms: 3

Rooms with ensuite WC: 57

Facilities & Services: Palliative Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Clayton Manor Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.3 (9.334)

The user Review Score of 9.3 for Clayton Manor Care Home is based on 19 Review/Recommendations. This Review Score of 9.334 is made up of 4.847 Points relating to the ratings and 4.487 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother was made very welcome by very caring staff. She settled immediately and for the first two years she moved around independently in her secure unit. Last Christmas she was moved into the nursing unit, as she had become wheelchair bound. She is now bed-ridden most of the time but the staff in this unit are just as kind and caring. She is always kept clean and comfortable. The atmosphere is very happy and friendly.

How likely would you be to recommend Clayton Manor Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 29 Jul 2015:

Thank you Marilyn for taking the time to say such nice comments about our home.

Despite the difficulties of looking after a dementia patient the staff at Clayton Manor always treated her with respect and kindness. She was well looked after at all times. When my mother was too frail to go to the lounge her meals were brought to her. All the staff went to a great deal of trouble to help my mother and all our family celebrate her 100th birthday. The entire home was decorated with banners and balloons and some great entertainment was put on for all the residents to enjoy. Thank you to all the staff.

How likely would you be to recommend Clayton Manor Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 21 Jul 2015:

Thank you for your kind thoughts, it is much appreciated by all the team of Clayton Manor Care Home.

Having a parent go into care is a difficult time for any family. Finding the right place near to home is essential for maintaining close relationships. Finding Clayton Manor was a great relief. The more we visited, the more settled we were that we had made the correct choice. The warm friendly atmosphere is reflected in the residents happiness. I would highly recommend this home and I actually have to others who have that first hard decision to make.

How likely would you be to recommend Clayton Manor Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 21 Jul 2015:

Many thanks for your lovely review. We are happy that we have been able to help you and your family.

My mother has been in the above home since April 2013 and is 94 years old. The staff are all excellent and caring and my mother is well looked after. They always try to get her involved in the activities and she has had various trips outside the home, which she enjoyed. She is always dressed by the staff smartly and any requests are dealt with immediately by them.

How likely would you be to recommend Clayton Manor Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 21 Jul 2015:

Thank you for your kind review, it is greatly appreciated by us all.

My mother has always said "don't ever put me into a home", so it was with reluctance we as a family had to make the decision to find a home for mum.
We looked at Clayton Manor, and knew this is where we wanted her to go and what a great choice we made. Mum is so happy, she has Dementia and nursing needs, but the care she receives from the staff is second to none. I asked her on Monday if she needed anything"what more could I need, I am looked after, 3 good meals a day and cared for and so happy to be here". That said it all to me. Thank you to the staff of Clayton Manor.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 30 Jul 2015:

Thank you for your lovely comments.

When my mother was no longer able to care for herself at home, we really knew nothing about care homes. We had a look at quite a few before we settled on Clayton Manor, and we are so pleased. He care has been superb she was very difficult initially but with careful help she has settled very well. Then as time has progressed and she has become more frail she has been moved into the nursing care which is so good. Nothing is too much trouble, both for her and us.

How likely would you be to recommend Clayton Manor Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 30 Jul 2015:

Thank you for your positive comments.

The home was very helpful during the time that my mum was in residence there. When she passed away the staff were excellent in caring for both her and our needs. Clayton Manor is an excellent care home!

How likely would you be to recommend Clayton Manor Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 30 Jul 2015:

We are pleased that you all felt supported during a difficult time for you all.

Staff friendly and helpful.
Really look after mum, that is why 17th she reached 100 years old.
Thanks from the family to all the staff.

How likely would you be to recommend Clayton Manor Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 30 Jul 2015:

Thank you for your kind comments. It was a lovely occasion to spend with you all. Your mum enjoyed having you all around her too!

We are extremely pleased with the home. My mum receives fantastic care and the staff are amazing. I would definitely recommend this home.

How likely would you be to recommend Clayton Manor Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 30 Jul 2015:

Thank you for your kind comments. We are happy to help!

My sister Elizabeth Lowe was a resident at Clayton Manor for about 14 years.
The staff were very kind and caring to her.
Elizabeth had suffered several strokes, and for the last three and half years she had been blind. She died at Clayton Manor on January 29th 2015.

How likely would you be to recommend Clayton Manor Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Nicki Oliver, Home Manager at Clayton Manor Care Home responded to this review on 30 Jul 2015:

Thank you for your kind comments Miss Lowe

Am always impressed by the welcoming atmosphere and the friendly culture established at the home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Value for Money: Excellent

Since my mother Mary Walker moved into Clayton Manor, I have been very satisfied. My mother is given great support and affection from the carers to re-assure her as she suffers from anxiety. I'm sure we could not do any better than Clayton Manor. I would recommend it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely care home - everyone was most helpful, caring and dedicated to my brother. Most courteous to his family, nothing was too much.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly staff, pleasant and happy environment. Staff are approachable and listen to any concerns. There is a good standard of nursing care. All staff seem to interact well with the residents.

Although my Aunty's stay at Clayton Manor was all too short, the time she spent there was made comfortable and very happy. This was made so by the care and attention of the staff, the comfortable accommodation and the professionalism of the management

My mother became a resident just over a month ago and I would like to say how very pleased we are with all aspects of her care. Everything possible has been done to make her comfortable and to reassure her in the difficult move from her own home ~ all of the staff have been brilliant with her. There have been a couple of worries with her health, but staff have been calm and professional and kept us fully informed at all times. Visiting is a pleasure and we have been encouraged to take her little dog in to see her regularly (which both she & the other residents love!). The food is excellent, with portion sizes adapted to residents' appetites and the rooms very comfortable. Well done, Clayton Manor!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother in law came to Clayton Manor in 2007 aged 93 she was very poorly with serious sores on her body and in severe pain. Within a few weeks and thanks to devoted and skilled nursing care her sores had healed and she was enjoying a restored quality of life. With her advancing old age the care has increased accordingly to allow her full dignity and comfort in her final days. Her family is indebted to all staff for their unconditional kindness to us all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband lived at Clayton Manor for 5 years, he got 5 star treatment from day one until he passed away. The staff are kind and very understanding. The food is good with a changing menu. I have seen lots of good changes with the building, all good. I was very well looked after when my husband passed away, by the staff. A wonderful place.

My mother is happy and content and is well cared for. She is always clean and enjoys the food which is always well cooked and well presented. The staff at this home are excellent and always go the extra mile when caring for their residents. They also make visitors feel very welcome. I would recommend this care home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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