Avandale Lodge Care Home

420 Manchester Road, Lostock Gralam, Northwich CW9 7QA

Avandale Lodge Care Home, Northwich, Cheshire
Avandale Lodge Care Home, Northwich, Cheshire
Avandale Lodge Care Home, Northwich, Cheshire

Located within a beautiful part of Lostock, Gralam, Avandale Lodge Care Home is a converted 48 bedded property offering Dementia and Nursing care.

At Avandale Lodge Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Avandale Lodge chefs pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Karen Clark (Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 48 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Challenging Behaviour • Drug Dependence (past or present) • Epilepsy • Hearing Impairment • Huntington's Disease • Neuropathic • Parkinson's Disease • Schizophrenia • Speech Impairment • Visual Impairment

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Own GP if required • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest CQC* Report on Avandale Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 17 Nov 2016

Please contact us for information regarding our bed availability

Current Reviews

9.2 Avandale Lodge Care Home has a Review Score of 9.2 (9.207)

The Review Score of 9.2 (maximum of 10) for Avandale Lodge Care Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 9.207 is made up of a Quality Score of 4.707 Points (maximum of 5) relating to the rating and a Quantity Score of 4.5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.207 for Avandale Lodge Care Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.707 for Avandale Lodge Care Home is calculated as follows: ( (101 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 140 Ratings = 4.707

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.5 for Avandale Lodge Care Home is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 48 Registered Beds) x 2 = 0.500

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Avandale Lodge Care Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Avandale Lodge Care Home

  • Wife of Resident/Service User
    5
  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

6 Reviews* is 4.8 out of 5

*The Average Rating only uses ratings from the 6 reviews. Ratings from the 6 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I always find all the staff go out if their way to help - not only for the residents but the families of the residents too. They look after the residents to the best of their abilities, always respectful, caring and loving.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the care provided for my husband. I would recommend the home to anyone.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been extremely pleased with the standard of care. Avandale Lodge is immaculately clean there are a wide range of activities for the residents and regular meetings for relatives. The staff are friendly and there is a family atmosphere.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum has really settled in well to Avandale. Due to the care and attention provided by the staff. Facilities are good and well maintained.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My partner seems very settled, all the staff are very kind and helpful with a cheerful smile and greeting.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

My elderly aunt went into Avandale Lodge following discharge from hospital. She had recovered from pneumonia but was suffering from cardiac failure. She was also in the later stages of dementia.
The wonderful staff made the last four weeks of my aunt's life as comfortable as possible despite her not being able to move of her own accord, and only being semi-conscious.
She was kept clean and had fresh bedding and nightwear every single day. The staff were attentive and knowledgeable about her condition but it wasn't just that which impressed and reassured us as a family - they cared ABOUT my aunt as well as caring FOR her.
I never visited the are home and found staff to be anything other than pleasant and smiling, including those who weren't involved in my aunt's care.
I would recommend Avandale to anyone who is in need of such specialist care. The people who work here are angels in disguise.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's very nice here. I have my own space and people to talk to if I want to. I have no problems and the food is good.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Having experienced two previous homes for respite we would have no hesitation in recommending Avandale Lodge for any of our friends or family.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall it's very good here at Avandale but extra money spent is always good. Investment not only for the residents but for the staff also.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Doing a room with 40's, 50's, 60's, 70's theme and music it would make them happy and something they may remember. I would be more than happy to help raise funds for this.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Avandale Lodge Care Home responded to this review on 24 Sep 2015:

We take all suggestions very seriously and aim to accommodate requests and value feedback. However after review we are unable to identify a suitable room to theme around the 50 and 60’s. We will meet with the family and discuss the possibility of theming the bedroom around the era. The activities will arrange a 60’s musical session in the coming weeks, if this is popular we can arrange this on a regular basis.

My Mum receives care and the staff always treat her with the utmost dignity. The Nursing Home staff work very hard and have created a warm welcoming and caring atmosphere.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very warm feeling on entering the home. Staff are very warm and interested and caring with both residents and their families.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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