Hillview Care Home

Hurst Lane, off Crankshaw Street, Rawtenstall, Rossendale BB4 7RA

Hillview Care Home, Rossendale, Lancashire
Hillview Care Home, Rossendale, Lancashire
Hillview Care Home, Rossendale, Lancashire

Hillview Care Centre is a Four Seasons Health Care facility that specialises in residential and nursing needs, as well as in skilled dementia care.

Staff look to enable residents to feel empowered, with their independence respected within a purpose-built property that is ideal for a calm and stress-free lifestyle, together with the practice of efficient care.

Residents with dementia receive one-to-one sessions that are excellent for their well-being, with an activities programme of hobbies and interests available to every individual.

Group: Four Seasons Health Care

Person in charge: Emma Malecki (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Single Rooms: 40

Rooms with ensuite WC: 2

Facilities & Services: Respite Care • Convalescent Care • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents

Latest CQC* Report on Hillview Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Hillview Care Home has a Review Score of 7.7 (7.667)

The Review Score of 7.7 (maximum of 10) for Hillview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Hillview Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.167 for Hillview Care Home is calculated as follows: ( (6 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.167

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.5 Points relating to the number of positive Reviews for Hillview Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8 positive Reviews (40 registered beds ÷ 5). 2 Reviews ÷ 8 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hillview Care Home?

  • Extremely LIKELY
    1
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hillview Care Home

  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1

The overall standard is good. Residents are treated with consideration and their dignity is respected.

How likely would you be to recommend Hillview Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff are always helpful and friendly.

How likely would you be to recommend Hillview Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Hillview Care Home

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Awards / Recognitions

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Care Home Idol 2016

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