St Oswald's House

12 Golborne Road, Winwick, Warrington WA2 8SZ

St Oswald's House, Warrington, Cheshire
St Oswald's House, Warrington, Cheshire
St Oswald's House, Warrington, Cheshire

St Oswald's House is a Victorian property that has been converted into a modern care accommodation, retaining much of its original charm through supporting skilled care techniques. Residential, nursing, respite, and palliative care are all available from St Oswald's, with the service having proven effective in assisting with an extensive range of personal needs.

Carers regularly update care packages to keep on top of any developments, with residents also enjoying scenic surroundings, mature gardens and a summer house. The home was first registered in 1987 and consists of a two storey Victorian building and a single storey extension. All rooms are single occupancy and eighteen are equipped with en-suite facilities. It is set in its own grounds in the residential area of Winwick in Warrington. Car parking is available at the front of the premises.

Food is prepared by trained chefs on site, giving residents a range of nutritional and tasty options from a varied daily menu. Special dietary requirements will be catered for.

The home has dedicated activities and recreation staff who oversee a regular programme of events to keep all residents engaged. This will involve daily activities in the home, regular excursions, and special one-off events. Residents and their families are encouraged to participate in planning this programme, to ensure that there is something for everyone.

Group: brighterkind

Person in charge: Margaret Richards (Interim Manager)

Local Authority / Social Services: Warrington Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 41 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 41

Rooms with ensuite WC: 18

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Situated off the A573, Winwick on Golborne Road - Next to St Oswald's Village Church.

Visiting:

Opening Visiting

Parking:

Onsite parking available

Latest CQC* Report on St Oswald's House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.1 St Oswald's House has a Review Score of 8.1 (8.116)

The Review Score of 8.1 (maximum of 10) for St Oswald's House is based on 4 Review/Recommendations in the last 2 years. This Review Score of 8.116 is made up of a Quality Score of 4.521 Points (maximum of 5) relating to the rating and a Quantity Score of 3.595 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.116 for St Oswald's House is based on 4 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.521 for St Oswald's House is calculated as follows: ( (28 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 48 Ratings = 4.521

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.595 for St Oswald's House is calculated as follows:

      1. 4 Positive Reviews = 3

      2. 0.1 x 4 Positive Reviews = 0.400

      3. (4 Positive Reviews ÷ 41 Registered Beds) x 2 = 0.195

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend St Oswald's House?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Oswald's House

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

4 Reviews is 4.5 out of 5

I felt very safe and secure at 'St Oswald's House'. the staff are always there to assist you and help with any problems. The food is excellent and there is a good choice. I wouldn't have to think twice about coming again!

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I had to decide to put my mum into St Oswald's on March 13th 2016 as her health had deteriorated. I had always looked after mum myself, it made me very sad to have to make this decision. The staff at St Oswald's were wonderful to mum and the family although mums stay was short as she passed away on 20th April. Mum had always loved her garden, we were so lucky to get a room south facing with french sliding glass doors with wonderful outlook of the garden.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother-in-law came to St Oswald's in late August, prior to that, she has been in hospital for several months. St Oswald's have made a massive difference. My mother-in-law is very well cared for and that reassures her son and I.
The level of care is exemplary, and given with compassion. For us, we can live our lives and work without the stress we had when my mother-in-law was in hospital. We have come to know the staff well. You have a wonderful team at St Oswald's, please treasure and appreciate them. They are irreplaceable.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall standard of care and hygiene is very good and accommodation is very pleasant. Varied activities from Bingo to visiting entertainers is organised on a regular basis and always enjoyed by residents. When a resident is totally immobile, waiting for attention can be frustrating though understand one to one care is not always possible. Since catering has been outsourced the quality and presentation of meals has fallen. The newly appointed Care Home manager, I am sure will take action to remedy this situation.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for St Oswald's House

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for St Oswald's House

Job Vacancies

Staff Profiles

Paula

Paula Clark

Job Title: Home Manager

Description:

I have cared for older people for 30 years and have gained much knowledge, experience and job satisfaction. I am proud of being the manager at St Oswalds and what we as a team are achieving.

Qualifications

NVQ Level 4 in leadership and management in a care setting

Eileen

Eileen Butler

Job Title: Senior Care Assistant

Description:

I have cared for older people for 15 years and I cant see myself doing anything else. I love getting to know them and about their past.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at St Oswald's House