Ferndale Court Care Home, Widnes, Cheshire
Ferndale Court Care Home, Widnes, Cheshire
Ferndale Court Care Home, Widnes, Cheshire

Located in the Ditton area of Widnes, Ferndale Court Care Home is a purpose built 58 bedded facility offering, Nursing and Residential care.

At Ferndale Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms. Chefs pride themselves in knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

At Ferndale Court Care Home carers are very proud of a homely atmosphere. An experienced Home Manager and members of staff are focused on ensuring kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Jacqueline Craig (Manager)

Local Authority / Social Services: Halton Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 57 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 57

Rooms with ensuite WC: 57

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Ferndale Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.2 (9.160)

The Review Score of 9.2 (maximum of 10) for Ferndale Court Care Home is based on 15 Review/Recommendations in the last 2 years. This Review Score of 9.160 is made up of a Quality Score of 4.634 Points (maximum of 5) relating to the rating and a Quantity Score of 4.526 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.2 for Ferndale Court Care Home is based on 15 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.634 for Ferndale Court Care Home is calculated as follows: ( (111 Excellents x 5) + (64 Goods x 4) ) ÷ 175 Ratings = 4.634

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.526 for Ferndale Court Care Home is calculated as follows:

      1. 15 Positive Reviews = 3

      2. 0.1 x 15 Positive Reviews = 1.500 (maximum score = 1)

      3. (15 Positive Reviews ÷ 57 Registered Beds) x 2 = 0.526

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My sister recently passed away on the Sunflower Unit, the staff were kind and caring. She died with dignity and respect. Best decision I made.

How likely would you be to recommend Ferndale Court Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has recently been admitted to Bluebell Unit. The staff are very kind, patient and informative. My mum can be a bit of a handful. I don't know how they do it.

How likely would you be to recommend Ferndale Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I would recommend Ferndale Court Widnes to any family or friends. A very good and kind home, nothing is too much trouble for any of the staff team, night or day.

How likely would you be to recommend Ferndale Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I was anxious about my mum going into care. My mum is now in Ferndale Court the staff are very kind and patient, nothing has been too much trouble. It has reassured me about care in care homes.

How likely would you be to recommend Ferndale Court Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My two cousins visited today (not seen mum since first came here). They were amazed how much mum has improved, how happy and bright she was. They said it was the nicest nursing home they have been in. I told them we are very happy with mums care here and it is a blessing to all the family to see mum so happy.

How likely would you be to recommend Ferndale Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I visited today Ferndale Court and the staff were very polite and friendly. As I am quite frail myself the staff assisted me and gave me a cup of tea, took the time to make me feel welcome.

How likely would you be to recommend Ferndale Court Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very holistic, caring environment is provided, tailored to the needs of each individual resident. Warm and friendly staff who see their role as a professional with a deep desire to make life better, not just a job, more a dedication.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband has been in a few nursing homes temporarily, and he finds Ferndale the best, I have no complaints about any staff member. Any issues in the past have been handled very well, the caring and compassion is the best. My husband having dementia does not understand he has a bell to push for help in his room, or the toilet, so we have a few accidents, it is nobody's fault has he puts his pad down the toilet, then he has no pad on and does not ask for help. I do not know how we can resolve this.

How likely would you be to recommend Ferndale Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased to have found such an excellent facility to look after my mother. Full of very caring and professional staff. From the ladies who carry out the cleaning duties to the manager.

How likely would you be to recommend Ferndale Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My sister became a resident here in November 2014. She tells us she likes it very much. My wife and I are very satisfied with the care she receives. The carers are very considerate and show compassion for the residents. The cleaning staff also have a good relationship with residents. The choice of meals is excellent as the catering is done on the premises. Residents have their own possessions around them. Staff are happy for us to bring our dog in on visits.

How likely would you be to recommend Ferndale Court Care Home? Extremely Likely

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

It is a great comfort to know that my mother is so well looked after. The staff are caring hands on and nothing is too much trouble for them. We do not need to worry about her safety and the staff are always looking at ways to keep the residents entertained and occupied.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A homely place. The food is homemade and nutritious. The staff are caring and friendly. There are activities for those who can manage. Mum is content and settled here and likes living here. There is a good atmosphere. visitors can come and go when they like there is security to get in/out and you have to sign in. T.V and radio reception is very good so it's more home from home.

How likely would you be to recommend Ferndale Court Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Quite happy with Ferndale, she's ok seems quite happy no complaints, everything seems alright. I have no problems with the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is as close to a home from home as you could get. It is well designed, very clean, there is plenty to do, the food is excellent and the staff cannot be bettered. The Management is superb.
I would recommend Ferndale Court to anyone!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent from July 2013 to Feb 2014 in Ferndale, when she died. She was 94 and very independent and only due to ill health went into Ferndale. They treated her exceptionally with kindness, courtesy and dignity. During her final week their care was exceptional. They also made us feel so welcome as a family, and in a strange way, it was a pleasure to go into the home, even though there was great sadness as my mum was dying.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

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Awards / Recognitions

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Care Home Idol 2015

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