Amber Court Care Home, Blackpool, Lancashire
Amber Court Care Home, Blackpool, Lancashire
Amber Court Care Home, Blackpool, Lancashire

Amber Court is a respected care home in the Blackpool area from the portfolio of Countrywide Care Homes.

The service achieves high standards of nursing and respite care, as well as being appropriate to the needs of people with physical disabilities.

Amber Court has its own activities programme, a versatile food menu and offers regular trips to nearby amenities and attractions.

Group: Countrywide Care Homes Ltd

Person in charge: Lorraine Moore (Home Manager)

Local Authority / Social Services: Blackpool Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 33 residents

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Brochure - Service Admission Form. Ages 18+.

Single Rooms: 33

Rooms with ensuite WC: 33

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Amber Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 04 Apr 2016

One nursing bed available in this lovely careing home. Please contact the manager for more details

Current Reviews

Review Score: 9.6 (9.558)

The Review Score of 9.6 (maximum of 10) for Amber Court Care Home is based on 17 Review/Recommendations in the last 2 years. This Review Score of 9.558 is made up of a Quality Score of 4.558 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.558 for Amber Court Care Home is based on 17 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.558 for Amber Court Care Home is calculated as follows: ( (116 Excellents x 5) + (78 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 199 Ratings = 4.558

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Amber Court Care Home is calculated as follows:

      1. 17 Positive Reviews = 3

      2. 0.1 x 17 Positive Reviews = 1.700 (maximum score = 1)

      3. (17 Positive Reviews ÷ 33 Registered Beds) x 2 = 1.030 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother spent her final 3 months at Amber Court. Out of all of the homes we visited, Amber Court stood head and shoulders above the rest. I have nothing but praise for all of the staff here. They were friendly, caring, considerate and compassionate towards my mother and the family. During her final weeks, the staff ensured she received the best care possible, nothing was too much trouble for them. Although my mother has now passed away, I am so grateful for the short time she spent at Amber Court. On days where we were unable to visit, it was good to know that she was in excellent hands. Mum always had kind words for all of the staff. They made her feel welcome and more importantly, treated her like a real person, not just a resident. We all feel extremely lucky that we managed to get my mum a room here, and I will be grateful for all that the staff did for us for the rest of my life. Amber Court and all of the staff cannot be praised enough. Thank you for everything you have done.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have lived at Amber Court for 3 years and the staff have always looked after me well. I enjoy the food and also knowing there is always someone there to look after me.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Rooms: Good

Value for Money: Good

Since moving to the home staff have been excellent at looking after me, making sure I am always comfortable and have a whiskey to hand. I cannot thank them enough.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at Amber Court at very friendly and efficient, although it has to be said that some are better than others with regard to residents privacy. The catering is very good, the food is hot and tasty with choices for both lunch and tea. The timing of meals could be better; breakfast is at 9.00AM, lunch 12.00PM noon and tea is 4.00PM. The gap between breakfast and tea is too long.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

J hirst, Marketing at Amber Court Care Home responded to this review on 05 Jan 2016:

Thank you for your feedback we would like to reiterate that snacks and drinks are available through the night.

My daughter has special needs so I was very apprehensive about her living anywhere but home, but she has settled well and is happy. This is important to us. We feel we have been very lucky to have found this place it is next best thing to home.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Cannot believe what would have happened to me if I had not been introduced to Amber Court. I have loved being cared for here mostly by the excellent and caring staff.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Since moving into Amber Court staff have made sure I am well looked after and I have everything I need. I enjoy the shows the home put on and the trip to the zoo and round the lights.

How likely would you be to recommend Amber Court Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been here at Amber Court for a couple of months now and I'm very happy with the care I receive. I have settled in very well and feel at home.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have been here over twelve months and felt very happy here. Everybody is very kind and caring. I hope I don't have to move!

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been in Amber Court for 3½ years. The staff have been first class, food good and management approachable and deal with any minor issues as soon a s they come up. I would recommend to others.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Everyone at the care home has been most helpful and supportive and really good with my daughter who has downs syndrome and can be difficult to understand at times, she has settled in well and seems quite happy which is very important at this difficult time. It has proven to be the next best place to home.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

If you want your loved one treated with real courtesy and respect, to be made as comfortable as possible and you want peace of mind that they are truly looked after Amber Court is for you. A brilliant team of people doing a first class job who always adopt an open door policy whatever the time of day My dad has Parkinsons dementia but always looks as comfortable as possible every time we visit. Sometimes we are frustrated by his condition but never with the care being provided. From the Manager Lorraine, the brilliant Nurses and the general carers all provide care at its best and always try to do the best for my dad. When I feel upset the one thing that keeps me going is the fact my dad couldn't be in a better place. Well done and thank you.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff and manager very good. All round excellent place, home from home, could not ask for better.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Since coming to stay at Amber Court the care I have received has been excellent. The staff are always attentive and nothing is too much trouble for them, they are more like friends. The food is good and the home is clean and welcoming. I feel comfortable and safe living here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In the four years my mum has been resident both I and my family have been very impressed with the commitment of the staff, comfort and quality of care. Living a distance away it is a great comfort to know mum is in such safe hands. My dad, at 93, appreciates and respects the staff, who always make us as a family so welcome. Thank you to all at Amber Court for caring!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have been at Amber Court for 18 months and from the first day all the staff have made me feel welcome. The home is bright, clean and airy. I enjoy the food and the company of the other residents. The home puts on in-house entertainment and organises trips out. There is always something to do.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An outstanding Nursing home, modern furniture, very clean, extremely caring with exemplary staff who are very attentive. Welcoming and hugely supportive. The manager Lorraine is outstanding,efficient,attentive, very helpful and supportive. I cannot recommend this home highly enough. My family were totally satisfied with the care provided to my Mother both before and during her end of life management. Outstanding gold star establishment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Amber Court Care Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Amber Court Care Home

Job Vacancies

There are no jobs posted yet for Amber Court Care Home

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Amber Court Care Home