Chapel View Care Home

1 Spark Lane, Mapplewell, Barnsley S75 6BN

Chapel View Care Home, Barnsley, South Yorkshire
Chapel View Care Home, Barnsley, South Yorkshire
Chapel View Care Home, Barnsley, South Yorkshire

Chapel View Care Home is located in the village of Mapplewell just off the A61 between Wakefield and Barnsley.

This purpose built care home provides accommodation in en-suite single occupancy rooms, some of which are spacious enough for sharing.

Chapel View provides TV lounges and a quiet sitting room in which residents can relax and socialise. A separate dining room is available for residents to dine together. Traditional home cooked food using fresh produce is served with daily choices being available. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist.

The home provides a varied programme of activities for residents.

Group: Panaceon Healthcare Ltd

Person in charge: Karen Sinclaire (Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 39 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 35

Shared Rooms: 2

Rooms with ensuite WC: 37

Facilities & Services: Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Chapel View Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 08 Nov 2016

Residential

Current Reviews

9.5 Chapel View Care Home has a Review Score of 9.5 (9.457)

The Review Score of 9.5 (maximum of 10) for Chapel View Care Home is based on 18 Review/Recommendations in the last 2 years. This Review Score of 9.457 is made up of a Quality Score of 4.534 Points (maximum of 5) relating to the rating and a Quantity Score of 4.923 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.457 for Chapel View Care Home is based on 18 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.534 for Chapel View Care Home is calculated as follows: ( (132 Excellents x 5) + (52 Goods x 4) + (22 Satisfactorys x 3) ) ÷ 206 Ratings = 4.534

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.923 for Chapel View Care Home is calculated as follows:

      1. 18 Positive Reviews = 3

      2. 0.1 x 18 Positive Reviews = 1.800 (maximum score = 1)

      3. (18 Positive Reviews ÷ 39 Registered Beds) x 2 = 0.923

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Chapel View Care Home?

  • Extremely LIKELY
    13
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chapel View Care Home

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    6
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Brother-in-law of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

14 Reviews* is 4.5 out of 5

*The Average Rating only uses ratings from the 14 reviews. Ratings from the 4 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

We as the family of my father would like to thank all the staff of Chapel View for all your wonderful care. My father was admitted on 7th May and although was only there for eleven days, the staff made his last days of life more than comfortable tending for his every needs and giving us - his family great comfort. Once again thank you so much for everything you did.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Mum has dementia and the time had come for her own safety to go into residential care. The staff at Chapel View couldn't be more friendly and helpful. Although mum had stayed there before for respite it was and still is a big move for us all. However with their invaluable help and support things could not have been smoother leaving us all much happier and mum more responsive and well than she has been for a while.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

After my homeral fracture op was placed at Chapel View for respite care which I got for nearly six weeks most care workers very caring and good, helped me get better quickly, would come back again if need be. Food small but tasty could be better for men if larger. Night care very good, two very good care staff night to settle you down, morning a lovely smile to awaken you, lovely. Even the cleaners were very pleasant and helpful to me.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I have been here on respite and everybody has been helpful. I could not wish for better care. If I do need to want these services again in the future I would want to come to Chapel View again. Vegetarian meals provided were excellent.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff and manager are very approachable. They treat my mum with care and respect. They always have the time to talk to myself and my father and give updates in how mum has been that day or since our last visit. I am very happy with the care she is receiving and would recommend the home as a safe caring place.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father is 99 years old and has lived at Chapel View since April 2015. He is very well looked after, the staff are very kind to him and sympathetic to his needs. Although he is very vulnerable he can walk with assistance and although he is unable to speak clearly he can still make his wishes known, the staff are very receptive to him.
All the staff are very friendly and helpful to visitors. They work well as a team and put the needs of the residents first.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Have used this care home for day care use three times, all have been very satisfactory. All the staff are very caring, would recommend to any friend or relative.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The care my father is getting is very good nice carers.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Very much appreciate the help and care I have received and everything that has been done towards my recovery. When I came to Chapel View I was unable to mobilise but due to very good support from staff I am returning home walking.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The atmosphere in the home is warm and friendly. Activities organiser is a real advantage. Staff are approachable and friendly.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

My mum has settled in very well at Chapel View. I feel so much better knowing she is safe and is being well looked after. The staff here are lovely. Always seem very bright and cheery. I think we made the right choice in putting mum into this place.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very friendly staff and helpful.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Very clean premises, pleasant atmosphere. Staff are all very kind, caring and helpful and willing to help in anyway. Our sister is very pleased with the care she has and still is receiving. She even said that this home is her "second home" and far better than hospital.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff work really hard and are very nice and friendly. The home has a very relaxed atmosphere but is in need of some decoration but not much, and there's an issue with outside lighting. The meals are very nice but at teatime, I think there should be more.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Aditya Jain, Managing Director at Chapel View Care Home responded to this review on 26 Jan 2016:

Hello Betty, thank you for your feedback. We have now fixed the outside lights and the kitchen menu is being changed to reflect the feedback from the Resident Meeting. The manager will be in touch with you to address your expectations regarding the home decor.

My mum was firstly admitted to this home on respite care last year. She has had two following stays for respite since. The care on all occasions was excellent she now resides here full time. The staff are all very caring and good at their jobs. My mum has much improved in all aspects as a result of the care she receives on a daily basis. Thank you to all a very friendly place to visit and stay.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have a father in Chapel View and a mother in Field View, both homes are managed by Panaceon Healthcare Ltd. My parents have been in there homes for a year now, and both of them have improved so much, my father has gained weight and my mother her confidence. Panaceon Healthcare have improved both Chapel View and Field View, they provide caring staff and make visitors welcome, always being available to listen and constantly looking for ways to improve the environment for residents and staff. I am very happy with the care that both my parents receive. I can rest assured that if there are any problems staff promptly communicate with me and also reassures me as having both parents in care homes is difficult. I feel very luck that I have mum and dad in a quality establishment.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I arrived feeling run down and in poor shape. The care was good and after three weeks I was able to return home to my own home, much fitter and healthier.

How likely would you be to recommend Chapel View Care Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My father (James) was struggling to cope at home, his health had deteriorated and he was certainly in need of some TLC. Chapel View helped him back to fitness and health and after just three weeks he was able to return home and get to see the last Barnsley FC match of the season. The entire staff from MD through to cooks and carers all played there part in the well oiled caring machine. Thank you all I am so grateful.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Chapel View Care Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Chapel View Care Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Chapel View Care Home