Group: Holden Grange Care Group

Person in charge: Ann-Marie Marsden (Manager)

Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 42 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Epilepsy • Huntington's Disease • Parkinson's Disease • Schizophrenia • Stroke

Admission Information: Ages 65+.

Single Rooms: 34

Shared Rooms: 4

Rooms with ensuite WC: 31

Weekly Charges Guide: Nursing Care Single £625 – £660 , Nursing Care Shared (per person) £595 – £605

Facilities & Services: Day Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hillbro: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 8.3 (8.340)

The user 'Recommendation Score' (8.3 for Hillbro) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Hillbro

My mum has been here three months, after a 3 .5 months in hospital. She has her own room which is nicely decorated with carpet, she has taken her chair plus cabinet with a lot of her favourite ornaments plus has a tv,telephone so she can be in contact with us and many photos of her family .The staff there are very caring and show dignity with her.They are very good at keeping in contact with any problems that arise .I feel like my family has been extended as the whole of the staff are very friendly and caring too.

How likely would you be to recommend Hillbro? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillbro

The staff are foremost trained to treat each resident with respect and dignity, they are cheerful in attitude and encourage residents, including my mum who can be challenging at times, to relax, be calm and achieve even the smallest things on their own. This encouragement has included many moments of laughter and one to one/group activities. The home has varied days out along with social events in for residents to enjoy.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Hillbro

Lovely friendly care staff. Always cheerful and very caring. They are patient and considerate to the residents.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillbro

Hillbro is not perfect. I chose it for my 70 year old wife who has Alzheimers because of its stable staffing and older residents and inclusive attitude towards relatives. After a year there was a change of manager and staff turnover increased. But it is now pulling back. Over half the stable staffing are still in past and there are promising newcomers. Training is good and new manager is sensitive and person-centered. Standards have been maintained. It builds on its strengths. I made an excellent choice. My wife is very settled here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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