Batley Hall Nursing & Residential Home

Old Hall Road, Batley WF17 0AX

Batley Hall Nursing & Residential Home, Batley, West Yorkshire
Batley Hall Nursing & Residential Home, Batley, West Yorkshire
Batley Hall Nursing & Residential Home, Batley, West Yorkshire

Batley Hall Nursing & Residential Home is located in Batley and has easy access to the M62 (junction 27). Local shops, hairdressers, library, surgery, pharmacy and public house are all within walking distance of the home.

The property was originally built in the late 19th Century, and has been used as a care home since 1956. A purpose-built extension, housing an additional 16 luxury en-suite rooms was completed in the first half of 2004 and the home also boasts a well maintained garden and sun lounge.

Batley Hall provides accommodation for 51 residents with 4 double en-suite rooms and 43 single rooms, 33 of which have en-suite facilities. Rooms without en-suite facilities have their own hand wash basin. All rooms are fully carpeted and decorated to a high standard.

Each room contains a nurse call system, telephone (if required), fire detection, bed, wardrobe, chest of drawers, central heating with thermostatic controls and safety guards.

Visitors are always welcome at Batley Hall and there are no restrictions. Refreshments are always readily available.

For bed enquiries ONLY please ring 0843 218 5561.

Group: Maria Mallaband Care Group Ltd

Person in charge: Alison Sowden (Manager)

Local Authority / Social Services: Kirklees Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 51 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Filipino

Single Rooms: 43

Shared Rooms: 4

Rooms with ensuite WC: 37

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Batley Hall Nursing & Residential Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 28 Nov 2016

We currently have one bed vacancy.

Current Reviews

9.2 Batley Hall Nursing & Residential Home has a Review Score of 9.2 (9.162)

The Review Score of 9.2 (maximum of 10) for Batley Hall Nursing & Residential Home is based on 13 Review/Recommendations in the last 2 years. This Review Score of 9.162 is made up of a Quality Score of 4.652 Points (maximum of 5) relating to the rating and a Quantity Score of 4.51 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.162 for Batley Hall Nursing & Residential Home is based on 13 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.652 for Batley Hall Nursing & Residential Home is calculated as follows: ( (106 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 155 Ratings = 4.652

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.51 for Batley Hall Nursing & Residential Home is calculated as follows:

      1. 13 Positive Reviews = 3

      2. 0.1 x 13 Positive Reviews = 1.300 (maximum score = 1)

      3. (13 Positive Reviews ÷ 51 Registered Beds) x 2 = 0.510

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Batley Hall Nursing & Residential Home?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Batley Hall Nursing & Residential Home

  • Resident / Service User
    7
  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    1
  • Mother-in-law of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

13 Reviews is 4.6 out of 5

The staff treat you with kindness. I enjoy most of the meals here and I like the activities lady when she comes to play games and do my nails.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I feel very positive about the home's environment and I am happy with the activities that are provided. I am happy that the home are doing things to brighten our day and we only have to ask for anything and we get it.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

I feel happy in this home as I have been in others and not been happy. They are good at looking after me if I am poorly. I can have what I want to eat.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is a very nice place. The staff are good. I am getting lots of care and attention. I have a beautiful room. My seven-year-old grandson stands by the window and loves looking at the horses.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is very nice and staff are very helpful. I enjoy some excellent meals and I like having my nails done and I am beginning to read too.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that it's a lovely home and that the carers are good friends. The management are not too bad and I enjoy the meals.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother was in Batley Hall for about fifteen months, until she died earlier this month. She needed 24 hour nursing care in her last months. Her care from all the staff was exemplary. She wanted for nothing. Nothing could have been better. The whole ethos which comes from the manager is as good as anyone could wish for (i have a lot of experience of dozens of care homes).

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother was suffering with dementia and needed a lot of care. She lived in the Batley Hall Care Home for just over a year, up until she died. Me and my brothers were always so impressed with the care home, the staff were always so kind and attentive. The family could access our mother whenever we wanted and we felt confident our mother was looked after with care and dignity.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has been a resident since September 2015. We are more than happy with all the care she has been given. The staff are friendly when we visit. The care home has a warm and friendly feeling, very welcoming. My mum is made to feel she is special which is due to the kindness of the staff we are so grateful as a family.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Staff are very helpful giving very good care to my mum-in-law she is always clean, well fed, her room is spotless cleaned daily. They have a warm welcome for everyone. The management are always there to speak to at anytime.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been cared for very well. From the manager, nurses and carers it has been very nice and I hope to stay here again. The food is very good and varied. The two lounges are very comfortable especially the blue lounge furniture. The furniture and decoration are first class than you for everything.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely location. Warm, caring and friendly staff.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Kind and attentive staff, they have treated my mother with dignity and shown great patience.
There is always a pleasant atmosphere when I visit, and visitors are made to feel welcome. Rooms are kept clean and all domestic care is of a high standard. Warm recommendation.

How likely would you be to recommend Batley Hall Nursing & Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Batley Hall Nursing & Residential Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Batley Hall Nursing & Residential Home