White Rose House

165 Huddersfield Road, Thongsbridge, Holmfirth HD9 3TQ

White Rose House, Holmfirth, West Yorkshire
White Rose House, Holmfirth, West Yorkshire
White Rose House, Holmfirth, West Yorkshire

White Rose House Care Centre offers super accommodation, around the clock care and home cooking. They are located in the lovely grounds of Holme Valley Memorial Hospital and have private landscaped gardens and patio areas.

White Rose House offers friendly, welcoming and homely care in a really lovely environment. White Rose House has nurses on duty 24 hours/day for nursing clients and also provides residential care. They have an active group of residents and a dedicated activities coordinator.

Accommodation is offered in single rooms, all of which have en-suite facilities. All rooms have TV, telephone and nurse call systems. Communal areas include several lounge and dining areas (with stunning views), a reception area and quiet rooms. Access to the upper floor is by passenger lift and there is also a hairdressing salon for residents use.

A varied menu is offered and special diets can be catered for.

A selection of recreational and social activities are available.

Visitors are always welcome.

Please visit the website for more information.

Group: Meridian Healthcare Ltd

Person in charge: Cath Berry (Manager)

Local Authority / Social Services: Kirklees Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 64 residents

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment • Speech Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on White Rose House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.2 White Rose House has a Review Score of 9.2 (9.175)

The Review Score of 9.2 (maximum of 10) for White Rose House is based on 15 Review/Recommendations in the last 2 years. This Review Score of 9.175 is made up of a Quality Score of 4.737 Points (maximum of 5) relating to the rating and a Quantity Score of 4.438 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.175 for White Rose House is based on 15 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.737 for White Rose House is calculated as follows: ( (147 Excellents x 5) + (21 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 179 Ratings = 4.737

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.438 for White Rose House is calculated as follows:

      1. 14 Positive Reviews = 3

      2. 0.1 x 14 Positive Reviews = 1.400 (maximum score = 1)

      3. (14 Positive Reviews ÷ 64 Registered Beds) x 2 = 0.438

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend White Rose House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to White Rose House

  • Resident / Service User
    10
  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

6 Reviews* is 4.5 out of 5

*The Average Rating only uses ratings from the 6 reviews. Ratings from the 9 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I have been very well looked after and cared for. Activities within the home are good as we have someone that will encourage and involve us. I have been here for 3 years. The home is sociable. The chefs here are very good as I'm celiac and have special dietary requirements.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Puddings should either have a cover to keep warm while eating the first course or should be served after. No other issues: dad's happy, I'm happy.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Meridian Healthcare, Careline Team at White Rose House responded to this review on 23 May 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are glad your Dad is happy with us, and we will act upon your feedback to resolve this issue.
The home Manager operates an open door policy; please feel free to pop in any time to discuss any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

Food poor choice. Meals too early. Caring staff, friendly and kind.
Not enough staff. Too many agency staff. My room is kept clean and tidy.

How likely would you be to recommend White Rose House? Neither Unlikely or Likely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Very Poor

Management: Good

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Poor

Meridian, Careline Team at White Rose House responded to this review on 28 Apr 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have highlighted concerns around the use of agency staff at the home. Meridian aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. The national shortage of Registered Nurses has impacted on both the NHS and care homes over recent months. We are committed to delivering our vision through recruiting, training, and staffing our homes with all permanent carers and nurses. As such, the use of agency staff is only permitted in our homes when all other options to fill a staffing vacancy have been explored.

You have highlighted concerns about the food on offer at the home, and apologise if we have fallen short of the high standards we aspire to.
Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
We have recently asked our Residents about their preferred times for meals and while we aim to be as flexible as possible and to offer choice, the majority of Residents stated that they were happy with current mealtimes.

Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.
The health, wellbeing, safety, and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.

A very caring environment that dad considered as home. When he was in hospital he asked if he could go "home" so the carers could look after him.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have stayed here on many occasions and always enjoyed my stay.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All very good. Welcome respite after illness. Very good staff, excellent food etc.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Lovely, had my 100th Birthday party in the lounge.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum was admitted to the White Rose on Thursday the 18th of June 2015 suffering with terminal lung cancer.

We, the family found the staff to be professional very caring and helpful.

In her very short stay of only two days they made Mum feel safe and well looked after.
She passed away on the 20th June 2015 early morning and we were grateful she was not alone, nurses were with her when she died.

From myself and my sister I would like to say a big thank you to all the staff for their help at this difficult time

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Came for respite - had to stay as finding it difficult to adjust. Would prefer to be at home - but is happy for White Rose House to look after me.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

White Rose is near to home to visit, can't see anything I would want to change - but I have everything you need.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother suffering from Alzheimers disease was cared for at White Rose Nursing Home for a little short of 3 years. The friendliness and care from the staff was a great comfort at a time of life where mum would not have wished to be in care, but much appreciated the care, help and kindness received.
For myself and family we were always made welcome and appreciated the support we also received at this difficult time.

How likely would you be to recommend White Rose House? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

It is a lovely place - I came for respite for 2 weeks - loved it and I decided to stay. Would like a room with a view - but the bedroom is a good quality.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kath is my favourite - calls me little granny, looks after me very well. Ring my bell, they always come when I need them. The staff organised me a banana, not much but will go the extra mile. Treat the visitors well - my grandson handed out the biscuits.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that White Rose house is a home from home. This home will take a bit at of beating by anyone's imagination. I am very happy here.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with how they are caring for my mother, as they cared for my mother-in-law for eighteen months before she passed away, that is why my own mother went into the home when the time arrived.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at White Rose House