White Rose House

165 Huddersfield Road, Thongsbridge, Holmfirth HD9 3TQ

White Rose House, Holmfirth, West Yorkshire
White Rose House, Holmfirth, West Yorkshire
White Rose House, Holmfirth, West Yorkshire

White Rose House Care Centre offers super accommodation, around the clock care and home cooking. They are located in the lovely grounds of Holme Valley Memorial Hospital and have private landscaped gardens and patio areas.

White Rose House offers friendly, welcoming and homely care in a really lovely environment. White Rose House has nurses on duty 24 hours/day for nursing clients and also provides residential care. They have an active group of residents and a dedicated activities coordinator.

Accommodation is offered in single rooms, all of which have en-suite facilities. All rooms have TV, telephone and nurse call systems. Communal areas include several lounge and dining areas (with stunning views), a reception area and quiet rooms. Access to the upper floor is by passenger lift and there is also a hairdressing salon for residents use.

A varied menu is offered and special diets can be catered for.

A selection of recreational and social activities are available.

Visitors are always welcome.

Please visit the website for more information.

Group: Meridian Healthcare Ltd

Person in charge: Christine Quinn (Manager)

Local Authority / Social Services: Kirklees Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 64 residents

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment • Speech Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on White Rose House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 White Rose House has a Review Score of 8.5 (8.485)

The Review Score of 8.5 (maximum of 10) for White Rose House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for White Rose House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.422 for White Rose House is calculated as follows: ( (51 Excellents x 5) + (20 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 83 Ratings = 4.422

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.063 Points relating to the number of positive Reviews for White Rose House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12.8 positive Reviews (64 registered beds ÷ 5). 4 Reviews ÷ 12.8 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend White Rose House?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to White Rose House

  • Resident / Service User
    3
  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    1

Due to deteriorating health, my mother wished to move from Coventry to be closer to my family for her end of life journey. I searched for all care homes and chose 4 to visit. From my initial welcome by the manager and subsequent unannounced tour, White Rose House was immediately noted as the favourite. A subsequent visit and investigations and recommendations from friends and neighbours confirmed this would be ideal for her care.
The welcome and arrival were such a professional smooth operation from the ambulance to bed and her settle in was event free, she asked for a cuddle from one of the staff and it was given and that cemented the start of the level of care I had read/heard about.
Visiting most days I was always greeted with a smile, given an update and as my mother's health deteriorated further I was confident she was always cared for by professionals and was encouraged by all the staff who always said hello/had a little chat to her as they passed.
The nursing staff are fantastic.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been in the home for nearly 2 years prior to her passing early this week. The care given to her was exemplary. She was treated like a member of the family and the professional and tender care was outstanding. During her last days she was provided with a special bed to ease her discomfort and 24/7 care.
The home itself is of an extremely high standard, is modern, clean and well run with all staff being attentive and caring.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was in hospital after having my hip operation and I didn't have any physio and was discharged to a care home in Netherton until a permanent home became available. I enjoy the activities here I like to draw things outside and eat downstairs as I can have a conversation there.

How likely would you be to recommend White Rose House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Puddings should either have a cover to keep warm while eating the first course or should be served after. No other issues: dad's happy, I'm happy.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Meridian Healthcare, Careline Team at White Rose House responded to this review on 23 May 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are glad your Dad is happy with us, and we will act upon your feedback to resolve this issue.
The home Manager operates an open door policy; please feel free to pop in any time to discuss any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

Food poor choice. Meals too early. Caring staff, friendly and kind.
Not enough staff. Too many agency staff. My room is kept clean and tidy.

How likely would you be to recommend White Rose House? Neither Unlikely or Likely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Very Poor

Management: Good

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Poor

Meridian, Careline Team at White Rose House responded to this review on 28 Apr 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have highlighted concerns around the use of agency staff at the home. Meridian aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. The national shortage of Registered Nurses has impacted on both the NHS and care homes over recent months. We are committed to delivering our vision through recruiting, training, and staffing our homes with all permanent carers and nurses. As such, the use of agency staff is only permitted in our homes when all other options to fill a staffing vacancy have been explored.

You have highlighted concerns about the food on offer at the home, and apologise if we have fallen short of the high standards we aspire to.
Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
We have recently asked our Residents about their preferred times for meals and while we aim to be as flexible as possible and to offer choice, the majority of Residents stated that they were happy with current mealtimes.

Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.
The health, wellbeing, safety, and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.

All very good. Welcome respite after illness. Very good staff, excellent food etc.

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Mum was admitted to the White Rose on Thursday the 18th of June 2015 suffering with terminal lung cancer.

We, the family found the staff to be professional very caring and helpful.

In her very short stay of only two days they made Mum feel safe and well looked after.
She passed away on the 20th June 2015 early morning and we were grateful she was not alone, nurses were with her when she died.

From myself and my sister I would like to say a big thank you to all the staff for their help at this difficult time

How likely would you be to recommend White Rose House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

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Care Home Idol 2016

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