Earls Lodge Care Home

Queen Elizabeth Road, Eastmoor, Wakefield WF1 4AA

Earls Lodge Care Home, Wakefield, West Yorkshire
Earls Lodge Care Home, Wakefield, West Yorkshire
Earls Lodge Care Home, Wakefield, West Yorkshire

Earls Lodge Care Home is located in the surrounding area of Pinderfields Hospital and is convenient for shops, amenities, public transport and the M62 motorway link. The City Centre is just one mile away.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Some rooms are spacious enough for sharing companions.

Earls Lodge provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms are available, where residents can socialise at meal times. Traditional home cooking using fresh produce is served and residents can select from a daily menu choice. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home offers a varied programme of activities for residents.

Group: Strong Life Care Ltd

Person in charge: Anthony Carlin (Home Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 50 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Arabic, Hindi, Panjabi, Punjabi

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Earls Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 Earls Lodge Care Home has a Review Score of 9.7 (9.702)

The Review Score of 9.7 (maximum of 10) for Earls Lodge Care Home is based on 32 Review/Recommendations in the last 2 years. This Review Score of 9.702 is made up of a Quality Score of 4.702 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.702 for Earls Lodge Care Home is based on 32 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.702 for Earls Lodge Care Home is calculated as follows: ( (275 Excellents x 5) + (101 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 382 Ratings = 4.702

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Earls Lodge Care Home is calculated as follows:

      1. 32 Positive Reviews = 3

      2. 0.1 x 32 Positive Reviews = 3.200 (maximum score = 1)

      3. (32 Positive Reviews ÷ 50 Registered Beds) x 2 = 1.280 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Earls Lodge Care Home?

  • Extremely LIKELY
    32
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Earls Lodge Care Home

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    7
  • Resident / Service User
    4
  • Wife of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

32 Reviews is 4.7 out of 5

My mother had one week at the care home. All staff were professional and helpful and the manager provides helpful advice throughout.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has only been in Earls Lodge since August 31st 2016. But on his behalf and my own. We are feeling more at home daily. Everyone is so helpful and appreciate our newness.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were very happy with the care they gave our father. He loved it there and was always happy to go back after a trip out.

During his last months, they cared and looked after him to make sure he was comfortable.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I visit the home twice a week at no set time and have found the staff to be very helpful and pleasant. The lounge is clean and pleasant and I would have no reservation recommending this home.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very caring and professional service, not just for Dad but for all his family. The facilities, the food, nursing and domestic care are all excellent.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Mum moved to Earls Lodge in October 2007. A life changing holiday accident left her in need of nursing care. My late father and I visited other homes in the Wakefield area. We were warmly greeted at Earls Lodge. Mum has found true care from excellent staff and is happy and content to be a resident. New management has continued to improve on facilities in the last year.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother settled in straight away eight weeks ago. She finds the food and staff very good. She was given baths which were not done whilst in hospital or at a remedial home. The staff and management are always helpful on hand when needed, both for my mother as the user and myself and family.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my dad came to stay here he has received brilliant care and all the staff are friendly and professional. He settled straight away.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum was a resident for only a short time during the darkest times of her dementia-suffering, but the dignity, care and attention shown to her by all the staff was quite simply excellent. Living myself over 200 miles away, to know that mum was safe, looked after and provided for by the wonderful staff, allowed me to feel so very grateful for this support, just when I and mum needed it most. Mum lived at '15 Memory Lane' (such a nice personal touch) in the care home and then retired finally one sunny day in August 2016. I cannot thank or praise the kind folks at Earls Lodge enough!

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think it is very nice here. I have no complaints. The food is good and the home is clean.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very pleased to be able to report a high standard of care at Earls Lodge and especially the commitment of the staff...any request for assistance was always promptly dealt with. Unfortunately, my appetite was virtually none existent during the stay and I am unable to comment on the quality of the food. Likewise, as my 2-week stay was funded by the local authority, I cannot comment on value for money. Also, I stayed in my room the whole time (my choice) so cannot comment on any activities. Overall I was extremely satisfied.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't speak highly enough of the staff and the care home. It's a warm and friendly place for my mum and visitors, the staff treat you as one of the family and they are worth their weight and gold. Keep up the amazing hospitality you provide and show.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband came here after a stroke he had in June 2015. He has been well cared for. He has had to be admitted to hospital on three occasions since he came with urine infections and pneumonia. Each time his condition was spotted early and hospital contacted immediately and I was also contacted straight away enabling me to get to the home in time to go with him to the hospital. Over recent months changes and improvements have been made to the running of the home and staffing members- all for the good.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My father was brought by ambulance from LGI and went into residence only 4 days ago so it is difficult to review after such a short period, having said this I am very happy with the care he has been given to date, all the staff seem very competent and cheerful. At all times dad has settled in well and likes the home and his room as of now myself and my family are very pleased for my dad to be here.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Although my mother was resident at Earls Lodge for less than two weeks prior her death she experienced very thorough and compassionate care throughout her stay. The management and staff showed kindness and understanding to the whole family during a very difficult time.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Made me feel very welcome. Nothing is never no trouble. I am happy to be at Earls Lodge. All the staff and management are very good with myself and my family.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were made to feel very welcome and our minds out to rest, we were all treated with respect and dignity for me it was a very hard decision to make to put my mum in a care home but she had only been a short time. I am very pleased with how quick she has settled in. So glad she is in a good care home, can not fault any thing or the staff.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was extremely poorly when he came to Earls Lodge. After a long stay in hospital, several bouts of hospital acquired infections and falls his weight had plummeted and he was confused and frail. With the care of the excellent staff at Earls Lodge he is back to his old self again. The home is well run and the staff are very friendly, kind and caring. The food is excellent and the home is very clean and welcoming. My dad cannot praise the treatment he receives at Earls Lodge too highly and he is happy and settled there.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My gran was moved to Earls Lodge from hospital as she is unable to live on her own now due to dementia. I have never known a place like it, the staff are amazing and treat everybody that lives there with respect and look after them well.
The home is well looked after.
My gran has been there a week today and the difference in her is amazing and I can't thank the manager and staff enough for what they do
I would and have been singing the praises to everybody I know.
Knowing that my gran is very well cared for it makes the illness better to cope with.
Thanks again.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very helpful, caring. Mum very happy, keep us informed of any changes.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm extremely satisfied with the service and have no complaints or problems.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 13 Jun 2016:

Thank you Gerald, it's really nice to get this kind of feedback.

During my father in laws stay here, I have had no complaints about his care. The staff have always been helpful, caring and considerate. They have become his main family. I feel that without this care he would not be here today. We live approximately 35 miles away and did at one time consider moving him to a home nearer to us. However as he and we are happy with Earls Lodge this would have been unfair.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 25 May 2016:

Thank you Dawn, this is very good to hear.

Our life long friend has been a resident at Earls Lodge for 4 months. During this time we have found ALL levels of staff to be friendly, patient and extremely caring. We are always welcomed with a smile and a chat (we visit every day) which is much appreciated. Nurses and management have shown compassion, knowledge and respect during serious illness and challenging times. The food is very good and the kitchen staff will accommodate our friends' requirements even when it's not on the menu. Our experience of Earls Lodge is a well run, warm and welcoming establishment.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 03 Jun 2016:

Thank you Liz - we always try to provide the highest level of care and will always strive to improve. Your feedback is always appreciated.

Since my mum came into Earls Lodge I am happy that she has settled in so well and is extremely happy. The staff are excellent in every way always on hand if any worries. They look after mum fantastically always checking if she needs anything. The home is spotlessly clean and is kept that way always. The menu is varied and suits all dietary needs. I would recommend to anyone looking for a care home I can't complain about anything.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bev Cooper, Operations Manager at Earls Lodge Care Home responded to this review on 07 Jun 2016:

Many thanks for your recommendation.

All the staff at Earls Lodge have been excellent. Nothing is too much trouble and I am happy with the care they are providing for my mum.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 03 Jun 2016:

Many thanks for your review, it is always pleasing to hear that you feel we offer a high level of care for your mum.

I am impressed with the knowledge of the staff relating to my aunt's medical conditions. Staff are caring and helpful and Earls Lodge is a very pleasant environment for residents.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 03 Jun 2016:

Thank you for your feedback and review is much appreciated. We always strive to deliver the best levels of care, but will also always strive to improve and your reviews are an important part of this.

My mother really enjoyed her stay at Earls Lodge. She was there for two weeks respite care after a fall. Being a lady at 99 years old mother is normally very independent but she said all the staff were very helpful and she thought of the stay as a little holiday. Many thanks from both sons for the service provided by Earls Lodge.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Bev Cooper, Operations Manager at Earls Lodge Care Home responded to this review on 16 May 2016:

Many thanks for your review.

All staff are very caring and know mums likes and dislikes. They prompt her when necessary with food which is good. I have also stayed for lunch sometimes. It is good to have an en suite bathroom, she had some issues with laundry not being returned but we have marked things and this has improved.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Moved my mum from some very basic care facility in Stockport as they didn't tackle issues raised. The team at Earls Lodge are all making a positive contribution to support my mum. The positive reassurance from the staff is great. There is a really good "feel" to the home everyone seems to happy to help.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I visit the home to see a friend. It is warm and welcoming. Staff are friendly and management are approachable. I find the food nice and always get offered a drink. My friend is well cared for.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find myself very fortunate to find this care home for my husband, when you've got excellent management who listen and are very helpful. The staff are very caring and it's down to them, that my husband is now very settled.
It means a lot when having to place him in a care home that i can go home knowing he's cared for. I also have a good relationship with management and staff, nothing is too much for them.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum's been in Earls Lodge since the end of April, staff are very approachable and any issues are resolved quickly. The home has a very warm and welcoming atmosphere. Staff are excellent, food & drink is excellent and I feel it is value for money.

How likely would you be to recommend Earls Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Care Home Idol 2016

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