Manor Park Care Home, Castleford, West Yorkshire
Manor Park Care Home, Castleford, West Yorkshire
Manor Park Care Home, Castleford, West Yorkshire

Manor Park Care Home is a purpose built residential and nursing home in Castleford, West Yorkshire. The homes specialises in the provision of residential, nursing and dementia care for 73 residents.

All bedrooms have en-suite facilities and bath and / or shower facilities are available on each floor. Manor Park has a number of communal areas, including a spacious lounge and dining area on each floor, cinema room and a specially designed indoor garden room.

The pleasant gardens has a comfortable seating area, allowing residents the chance to sit back and relax, whilst enjoying the fresh air and socialising with friends and family.

Residents enjoy home cooked, freshly prepared delicious and nutritious food.

Free Wi-Fi is available throughout the home for residents, families and visitors.

Why not call into Manor Park today for a coffee and tour of the luxurious home.

Group: Countrywide Care Homes Ltd

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 75 residents

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: AIDS/HIV • Alzheimer's • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Under 65. Ages 55+.

Single Rooms: 71

Shared Rooms: 2

Rooms with ensuite WC: 73

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Directions:

Castleford train station is in the nearby Castleford town and buses run regularly to and from the town centre. The home is easily reached by car from the M62 and is a short drive away from Xscape.

Visiting:

Visitors and families are more than welcome to visit residents at any time, there is no restrictions on visiting hours.

If you are looking for care for a loved one and would like to view Manor Park, please feel free to call in at any time convenient to yourself. A member of the team, will happily show you around.

Parking:

The home has a car park for visitors and families

Latest CQC* Report on Manor Park Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

7 Bed Vacancies

posted 12 Jul 2016

We currently have vacancies on our Nursing Unit. All bedrooms have en-suite facilities. Contact us today for further details.

Current Reviews

Review Score: 7.3 (7.297)

The Review Score of 7.3 (maximum of 10) for Manor Park Care Home is based on 4 Review/Recommendations in the last 2 years. This Review Score of 7.297 is made up of a Quality Score of 3.917 Points (maximum of 5) relating to the rating and a Quantity Score of 3.38 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 7.297 for Manor Park Care Home is based on 4 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 3.917 for Manor Park Care Home is calculated as follows: ( (24 Excellents x 5) + (7 Goods x 4) + (8 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 48 Ratings = 3.917

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.38 for Manor Park Care Home is calculated as follows:

      1. 3 Positive Reviews = 3

      2. 0.1 x 3 Positive Reviews = 0.300

      3. (3 Positive Reviews ÷ 75 Registered Beds) x 2 = 0.080

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My Mum is a resident on the EMI nursing unit The carers and nurses look after her extremely well and are very friendly and very approachable. I have peace of mind my Mum is being looked after to the best of their abilities. This is very important to me, being able to trust carers to look after my Mum in a responsible and professional manner. My Mum has been a resident since March 2016 and as her needs change her care is reviewed.

How likely would you be to recommend Manor Park Care Home? Extremely Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

When my father stayed at Manor Park, it felt that many of the staff did not care about their job or the residents. There were no activities (they did not have a co-ordinator). Access to care plans is not readily available, and requests for information were treated as an inconvenience. My father was not treated with dignity and we could not wait to move him out.

How likely would you be to recommend Manor Park Care Home? Extremely Unlikely

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Very Poor

Food & Drink: Poor

Staff: Poor

Activities: Very Poor

Management: Poor

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Poor

Keely Robinson, Marketing at Manor Park Care Home responded to this review on 12 May 2016:

Manor Park welcomes all feedback both positive and negative. We have a dedicated team of professional nurses and carers and continually strive to provide excellent quality of care to all our services users. Our residents are at the very heart of everything we do and we were deeply saddened that a family member felt we had failed to do that in any way. We have introduced several new initiative this year including new spring/summer menus, activity programmes and electronic care plan & documentation systems. Our residents and their families are encouraged to attend care plan reviews and regular meeting to promote partnership working and inclusion. We will continue to seek improvements, promote person centred care, reflect on practice and educate our team in order to provide them with the knowledge and skills needed to carry out theirs valued roles within the Home.

Although only a resident for a short time my Mother has been treated with respect and given back her dignity she lost in the hospital. Your staff care for her as if she was their relative. Angels each and every one of them are caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has had excellent care for nine years in Manor Park.
The staff is second to none, they deserve a medal!
We are treated as friends. Mum is always clean and tidy, the room is the same. Nothing is to much trouble for the staff.
Always a smile, we know mum is in safe hands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Manor Park Care Home

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

Job Vacancies

Senior Care Assistant

Competitive Salary (Care Home / Nursing Home • Full Time)
Castleford, West Yorkshire

Night Care Assistant

Competitive Salary (Care Home / Nursing Home • Full Time or Part Time)
Castleford, West Yorkshire

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Manor Park Care Home