Priory Gardens Care Home

Ladybalk Lane, Pontefract WF8 1JQ

Priory Gardens Care Home, Pontefract, West Yorkshire
Priory Gardens Care Home, Pontefract, West Yorkshire
Priory Gardens Care Home, Pontefract, West Yorkshire

Located in a beautiful part of West Yorkshire, Priory Gardens Care Home is a large specially converted home 71 bedded accommodation providing Dementia, Nursing, Residential, Respite and End of Life care.

At Priory Gardens Care Home Residents have a choice of lounge areas overlooking the gardens which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms decorated in keeping with the character of the house; some rooms also have views across the garden.

Chefs at Priory Gardens pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Julie Hall (Relief Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 72 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 70

Shared Rooms: 1

Rooms with ensuite WC: 71

Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest CQC* Report on Priory Gardens Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.1 (9.129)

The Review Score of 9.1 (maximum of 10) for Priory Gardens Care Home is based on 17 Review/Recommendations in the last 2 years. This Review Score of 9.129 is made up of a Quality Score of 4.657 Points (maximum of 5) relating to the rating and a Quantity Score of 4.472 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.129 for Priory Gardens Care Home is based on 17 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.657 for Priory Gardens Care Home is calculated as follows: ( (140 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 201 Ratings = 4.657

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.472 for Priory Gardens Care Home is calculated as follows:

      1. 17 Positive Reviews = 3

      2. 0.1 x 17 Positive Reviews = 1.700 (maximum score = 1)

      3. (17 Positive Reviews ÷ 72 Registered Beds) x 2 = 0.472

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My father passed away last week after spending almost a year in Priory Gardens. We, as family, have been extremely impressed by the friendliness and professionalism of all the staff and feel that our father has been enabled to live out the last days of his life with dignity and in comfort. The love and care shown to him has been heart-warming and has genuine sympathy and sorrow shown by the staff at his passing.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father was a resident in nursing care at Priory Gardens for almost a year until his death last week. Throughout this period the staff were kind and caring and took the time to ensure his comfort and make him smile. They were patient when he was noisy and always ensured that his dignity remained intact. Many thanks to all at Priory Gardens for their kind and caring attitude.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The manager has been marvelous, from first meeting him early this year when we visited to assess my husband. You could tell by talking to him that her knew every aspect of the job. The staff I have met have been wonderful and they have looked after him with very much care and attention. I would recommend their service to anyone and I have no qualms about my husband returning for further respite in the near future.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

She was in the home for 15 months she was fairly happy and never complained. The carers were marvellous, the meals were good and I enjoyed looking after her.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very helpful. Very friendly atmosphere.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find the carers are great, so caring and helpful. The home is homely for my aunt, she is so settled at Priory Gardens, she is very well cared for.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Very happy with staff on dementia. They are very helpful with my mother, and are good with the other residents when I am there.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A very friendly atmosphere. Staff are lovely.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Everything is okay, keep up the activities.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am happy for my mother to be in a safe, secure and caring environment. Compared with two other institution catering for medical/health issues this is much better in the personable and caring way, staff deal with demanding patients. The staff here are the main asset because caring for the elderly has to involve the right approach to people as well as the social needs. The staff here seem concerned and do not perform their tasks in a perfunctory way.

How likely would you be to recommend Priory Gardens Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Keep going the same.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff are very friendly and the care was excellent.

How likely would you be to recommend Priory Gardens Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The rooms are adequate, they are well kept. Mum is settled, she is well cared for and looked after. I do not have any worries about mum's welfare. All the family are happy with mum's care. As the care is at the moment, mum will reach 100 years old in Priory Gardens, she has got a new lease of life by going into this home. It would be nice to know mum will see her days out where she is happy. A friendly and relaxed place.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Been very grateful for all the care that my husband receives at Priory Gardens.
If anything happens to me I would like to be cared for at Priory Gardens.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Yes I would recommend your care home it's very comfortable puts you at ease.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

All good, staff friendly and pleasant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would have no hesitation in recommending this care home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Priory Gardens Care Home

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Priory Gardens Care Home

Job Vacancies

There are no jobs posted yet for Priory Gardens Care Home

Staff Profiles

Craig

Craig McDermott

Job Title: Home Manager

Description:

“I would define kind care as providing the support that someone needs with patience and understanding, in a way that they prefer.”

Having started his career as a Care Assistant, Craig has since gained more than 15 years’ experience in providing care and support for older people and enriching the lives of those who are living with dementia. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Craig joined Priory Gardens because he shared HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

He also works hard to arrange events and activities with nearby schools and churches and is passionate about including the local community in life at Priory Gardens.

When asked what he enjoys most about his role, Craig said:

“I enjoy the opportunity to spend time with Residents and relatives and discuss all aspects of daily life at Priory Gardens.”

Outside of work, Craig enjoys spending time with his family and maintaining an active lifestyle through dancing and going to the gym.

If you would like to find out more information about Priory Gardens, Craig has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Priory Gardens Care Home