Warde Aldam Christian Nursing Home

Westfield Lane, South Elmsall, Pontefract WF9 2JX

Warde Aldam Christian Nursing Home, Pontefract, West Yorkshire
Warde Aldam Christian Nursing Home, Pontefract, West Yorkshire
Warde Aldam Christian Nursing Home, Pontefract, West Yorkshire

Warde Aldam Christian Nursing Home offers a care service that respects individual needs and independence, offering both long and short-term care packages.

The property has been purpose-built for efficient care, in pleasant surroundings and with landscaped gardens, welcoming people with a form of dementia and many with physical disabilities.

This Pontefract home is registered with the Care Quality Commission for up to sixty service users, in a welcoming environment that families and loved ones of residents can also join in with.

Group: MHA (Methodist Homes)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 60 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 60

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Warde Aldam Christian Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 26 Sep 2016

General Nursing wing

Current Reviews

9.1 Warde Aldam Christian Nursing Home has a Review Score of 9.1 (9.060)

The Review Score of 9.1 (maximum of 10) for Warde Aldam Christian Nursing Home is based on 14 Review/Recommendations in the last 2 years. This Review Score of 9.060 is made up of a Quality Score of 4.627 Points (maximum of 5) relating to the rating and a Quantity Score of 4.433 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.060 for Warde Aldam Christian Nursing Home is based on 14 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.627 for Warde Aldam Christian Nursing Home is calculated as follows: ( (117 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 166 Ratings = 4.627

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.433 for Warde Aldam Christian Nursing Home is calculated as follows:

      1. 13 Positive Reviews = 3

      2. 0.1 x 13 Positive Reviews = 1.300 (maximum score = 1)

      3. (13 Positive Reviews ÷ 60 Registered Beds) x 2 = 0.433

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Warde Aldam Christian Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Warde Aldam Christian Nursing Home

  • Husband of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

11 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 11 reviews. Ratings from the 3 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Since my sister became a resident in December 2015 she has seemed really settled. The staff show real compassion and care at all times and are excellent at making sure all the residents are made to feel special in their own way.
They understanding of extremely dementia residents is exemplary.
They are always courteous, helpful and make visitors feel welcome at any times. They make life fun and enjoyable as much as possible for all the residents in their care. Have already recommended this care home on numerous occasions.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

alison nicholls, home manager at Warde Aldam Christian Nursing Home responded to this review on 02 Aug 2016:

I would like to thank you on behalf of the staff at Warde Aldam for your kind words.
All the staff really enjoy their work and it is reflected in their smiles. It is in our philosophy of care to always be courteous and treat everyone with dignity and respect, so when someone states that the staff are doing this, then I feel very proud of the whole team. It also shows that the knowledge and understanding from their training, they have been able to implement this in their delivery of care.
Thank you once again,
Alison

This is the first one I have received. In regards to the care home, which is perfect, all the staff are so caring, easy to talk to. If I have any problems they will help me if at all possible. I know that my husband is being well cared for. A big thank- you.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Nicholls, Home Manager at Warde Aldam Christian Nursing Home responded to this review on 15 Jul 2016:

All the staff at Warde Aldam really want to thank you for your kind words. It is always nice to hear.
Thank you again

I am very pleased with my husbands home. He seems so settled there and he loves all the staff. They are so good to him. It is a pleasure to go and sit with him. I have already told people about the home and how good it is run. I hope with all my heart he will be able to stay.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Nicholls, Home manager at Warde Aldam Christian Nursing Home responded to this review on 14 Jul 2016:

Thank you so much for your kind words. I have past on your thoughts to the manager and his the team. He wanted to tell you how much you and your husband meant to him and that both of you have become part of the family and we hope this is for many years to come.

My husband has been in the care of Warde Aldam for about 2 years. The carers are very good. The overall standard of the home is good mostly. But I would like more stimulation to take place there isn't enough. My husband likes to go for a walk in the air, but I don't think there is enough staff to take him when I am not there. Need to make this happen.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Neither Unlikely or Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

alison nicholls, home manager at Warde Aldam Christian Nursing Home responded to this review on 30 Jun 2016:

It's good to know that you feel that are pleased with the care that your husband receives at Warde Aldam. As you have indicated we have some fantastic care staff that take immense pride in caring for our residents and enhancing their lives.
Warde Aldam strives to provide stimulating and diverse activities which are happening in the home on a weekly basis, however we thank you for your comments in perhaps expanding our activities to incorporate more opportunities to hold activities outside.
We look forward to having a further discussion with you around further improvements. relatives input is always valuable. Thank you.

I have not been to a review yet as my husband has only been there since January but so far everything is going well and we are well pleased with the care my husband receives.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Nicholls, home manager at Warde Aldam Christian Nursing Home responded to this review on 29 Jun 2016:

Your husband has only been with us a short time , but already you both feel part of the family.
I would like to thank you for your kind words and I will pass then on to the staff team

My sister settled into Ward Aldam as soon as she moved in. She seems very happy there. The staff are very welcoming and helpful. Ward Aldam is a very clean place set in countryside. It has a warm homely feel. There are lots of amenities including hairdressing and chiropodist etc. They also have entertainment in the lounges and sing a longs. There are lots of raffles at Christmas, Easter etc. Overall it is the best care home I have ever been in. I am happy because my sister likes living at Ward Aldam and is treated with respect and the dignity she deserves.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Nicholls, home manager at Warde Aldam Christian Nursing Home responded to this review on 29 Jun 2016:

It is always a difficult time and decision for people to move into a care home and I'm comforted by your statement that your sister has settled well and that she enjoys living with us, as it is a pleasure for us to care for her.
Our activity organiser works very hard to make sure the residents are entertained and that their quality of life is enhanced by the events they organise.
I will pass on all your kind words to all the staff team and I wish to thank you for your support.

The staff at Warde Aldam are all extremely caring, helpful and friendly to residents and visitors. It helps that most of them are local people. The nurses in charge are very professional.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alison Aicholls, Home Manager at Warde Aldam Christian Nursing Home responded to this review on 21 Jun 2016:

The staff at the homes take great pride in their work and the care that they deliver. They all feel part of one big family.
It is always nice to hear good comments and I would like to thank you for your kind words.

During the 18 months of my experience I have found ALL the staff courteous, with a ready smile, always ready and happy to help. Security is excellent with the attractive main entrance electronically controlled. Connecting doors to main areas are key coded to ensure residents safety. Fire alarms checked regularly with residents room doors closing on alarm. Residents have access to a secure, quiet and pleasant garden. In general, Warde Aldam is a place where I at 97 would be happy to spend the rest of my days.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alison Nicholls, Home Manager at Warde Aldam Christian Nursing Home responded to this review on 21 Jun 2016:

I would like to thank you on behalf of the staff at Warde Aldam for your kind words.
All the staff really enjoy their work and it is reflected in their smiles. It is in our philosophy of care to always be courteous and treat everyone with dignity and respect, so when someone states that the staff are doing this, then I feel very proud of all the hard work in their training and that we do have the best staff.
We have had a lot of work done at the home and I am glad you feel that it is inviting and that you and your wife feel secure and safe.
Thank you again.

My auntie has been happy at the nursing home. All the staff are kind and the best.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

alison nicholls, home manager at Warde Aldam Christian Nursing Home responded to this review on 20 Jun 2016:

All the staff work very hard and we pride our selves on the care we deliver so it is always nice to here comments as nice as yours.
Your family have become our family and we really appreciate all the support you have given us.
Thank you Pauline

My sister has been very well looked after during her stay in your facility. All the staff are friendly, helpful and cheerful whilst working in an extremely difficult environment. I am grateful and satisfied that my sister is being well cared for and I am thankful to the staff for looking after her needs.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Nicholls, home manager at Warde Aldam Christian Nursing Home responded to this review on 29 Jun 2016:

Thank you very much for your kind words. Your sister has become part of our family and all the staff think the world of her.
I am very proud of the staff team and I am sure they will take great comfort from your kind words. Thanks you again and god bless

Every resident is treated with respect at this nursing dementia home and called by their Christian name which I think is important. Being an MHA home there is a Christian influence and values again important and usually a minister visits regularly showing care and concern for each resident, staff and family members. There are plenty of activities especially music which is very important with dementia sufferers and it is nice to see residents singing along on these occasions/musical events. Regular updates/reviews ensures you know what is happening. Good hygiene and food complete the picture.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I would highly recommend Warde Aldam as they have cared for my husband in the last 12 months to the highest standard, the care is excellent. Cleanliness is very good, great food and varied alternative daily menu. Everyone is so welcoming and respect is given to every person visiting or otherwise. There is a lovely homely feel from day one. Unfortunately my husbands care was challenging and he has to be moved because his needs were reassessed, and it is with much regret that he will not live the rest of his life there. I being the wife can say the staff and management gave me complete peace of mind.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alison Nicholls, Home Manager at Warde Aldam Christian Nursing Home responded to this review on 06 Oct 2015:

We are extremely grateful for the very kind comments that you have said about the home and the staff. You and your husband have become part of our family. I would like to wish you and your husband all the luck for the future and hope his new home gives you the same comfort we gave you.

My sister has been resident at the home for several years now. The home always smells fresh and is very welcoming. The décor and furniture is smart. The staff are very caring towards residents. They are spoken to and treated kindly and the residents are always clean and tidy. Sometimes my sister is not in her own clothing and items purchased are not always worn by her. My sister is very happy at the home and rarely shows any sign of wanting to leave with us. The food appears to be excellent on sight but unfortunately my sister is on fork mashable food which she does not enjoy eating. Activities are frequent and varied and to summarise its a beautiful environment which I would recommend to anyone.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alison Nicholls, Home Manager at Warde Aldam Christian Nursing Home responded to this review on 04 Oct 2015:

Thank you so much for your kind words and endorsement of the work we do at Warde Aldam. It is comforting to hear your kind words about the staff team and how caring they are towards the resident’s at the home. The team consider their work as a vocation and making a difference to your loved one and the rest of the Warde Aldam family makes it all worth while. If there is anything else we can do to help please do not hesitate to ask

My mother-in-law was cared for by the staff at Warde Aldam for approximately 4 years - initially and throughout with chronic Alzheimer's Disease, and latterly in need of a great deal of nursing care and attention.

My wife and I can well appreciate how difficult it can be to provide a first class product and service to those in need of such care, but in Warde Aldam we not only found a place with the facilities and fabric to do so, we also found staff who's dedication and patience were second to none.

My mother-in-law passed away on 31 July 2015 but the enduring sadness will be made easier to bear by the knowledge that Warde Aldam made her as comfortable as anyone could in such difficult circumstances. We are extremely grateful to the staff in general and in particular to two real stars who also helped the whole family through these last difficult years.

How likely would you be to recommend Warde Aldam Christian Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Nicholls, Home Manager at Warde Aldam Christian Nursing Home responded to this review on 11 Aug 2015:

Thank you so much for your kind words and endorsement of the work we do at Warde Aldam. You are right, it is hard work but our team consider it a vocation and making a difference to your loved one and the rest of the Warde Aldam family makes it all worth while. Mum was with us for four years and will be remembered fondly and missed by all of us. If there is anything else we can do to help you know where to find us and please drop in for a coffee if you are in the area, you know you are always welcome.

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