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Hillfield Nursing Home, Newcastle upon Tyne, Tyne & Wear
Hillfield Nursing Home
Hillfield Nursing Home

Tel: 0191 226 1891

Hillfield Nursing Home is a Newcastle-upon-Tyne facility that offers skilled care for many personal needs in a calm, relaxing and well organised environment.

Respite and palliative care is available from Hillfield, with carers also being expert in assisting with stroke and cancer care, with Parkinson's and with Huntingdon's amongst other sensitive conditions.

The home has good wheelchair access and residents have television and telephone points in their own bedrooms and access to many other entertainments and activities.

Group: Akari Care Ltd

Person in charge: Lynne McCarron (Manager)

Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 42 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 42

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hillfield Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Hillfield Nursing Home

2 Bed Vacancies
(Please contact us for latest vacancies)
posted 13 Oct 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Hillfield Nursing Home

Current Recommendations

Recommendation Score: 9.2 (9.234)

The user 'Recommendation Score' (9.2 for Hillfield Nursing Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Hillfield Nursing Home

I like being in Hillfield, the staff are friendly and welcoming. I spend most of my time in my own room; I don't like socialising with others. I enjoy having a whisky and getting visits from family and friends.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Arthur H (Resident / Service User) on Thursday 9 October 2014.

Review of Hillfield Nursing Home

Although I have been at Hillfield only a short time I feel I have settled well. The staff are very caring/friendly and treat me with respect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Violet W (Resident / Service User) on Thursday 2 October 2014.

Review of Hillfield Nursing Home

I have lived in Hillfield for 7 1/2 years and I am very happy here. the care I received is very good and they give me everything I ask for.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Noel Deas (Resident / Service User) on Friday 26 September 2014.

Review of Hillfield Nursing Home

My father has been cared for in an exemplary way, addressing his individual needs, this has delivered great peace of mind and comfort to the family, a massive thank you.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Malcolm P (Son of Resident/Service User) on Thursday 25 September 2014.

Review of Hillfield Nursing Home

Very kind and caring to all the residents. Individualised care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Hilary G (Wife of Resident/Service User) on Wednesday 24 September 2014.

Review of Hillfield Nursing Home

Pleased to be living at Hillfield. Very happy here, moved in 3 months ago. Love the area, staff and the friendliness. Great atmosphere.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Hazel Wright (Resident / Service User) on Wednesday 24 September 2014.

Review of Hillfield Nursing Home

I love living at Hillfield. The staff are kind and caring, I have no complaints about anything but I wish I was well enough to live in my home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Harry Page (Resident / Service User) on Wednesday 24 September 2014.

Review of Hillfield Nursing Home

My father has been cared for in an exemplary way, addressing his individual needs. This has delivered great peace of mind and comfort to the family. I would like to say a massive thank you to all the staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Malcolm Potts (Son of Resident) on Wednesday 10 September 2014.

Review of Hillfield Nursing Home

The facility has a relaxed pleasant feel, nothing is ever too much trouble to the staff and management alike, they are always keen to help. The only criticism would be the size of his room but if that's all there is to worry about then we are doing okay.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Alan Potts (Son of Resident) on Wednesday 10 September 2014.

Review of Hillfield Nursing Home

My mother was here for 3 years before she died in April 2014 aged 94. Although before the end her dementia prevented her from expressing herself, I always felt that she was well cared for by genuinely caring staff. I visited her 3 or 4 times a week and was always welcomed by the staff and updated as to her condition.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Submitted by David Walker (Son of resident) on Thursday 29 May 2014.

Review of Hillfield Nursing Home

The staff are friendly and caring. They are always helpful and up to date with my mum's condition and happy to answer any questions we may have. She is always treated with respect and dignity and we are very happy with the overall service.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Jane Morris (Resident's relative) on Monday 7 October 2013.

Review of Hillfield Nursing Home

Professional and friendly staff. Very caring and communicative. Happy, family atmosphere.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ian Lord (Son of resident) on Monday 30 September 2013.

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