Hillfield Nursing Home, Newcastle upon Tyne, Tyne & Wear
Hillfield Nursing Home, Newcastle upon Tyne, Tyne & Wear
Hillfield Nursing Home, Newcastle upon Tyne, Tyne & Wear

Hillfield Nursing Home is a Newcastle-upon-Tyne facility that offers skilled care for many personal needs in a calm, relaxing and well organised environment.

Respite and Long term care in Nursing and Residential accommodation is available from Hillfield, with carers also being expert in assisting with stroke and cancer care, and any other long term conditions.

The home has good wheelchair access and residents have television and telephone points in their own bedrooms and access to many other entertainments and activities.

Group: Akari Care Ltd

Person in charge: Kevin Mulvey (Manager)

Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 42 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 42

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hillfield Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 25 May 2015

Please contact us for latest vacancies

Current Recommendations

Recommendation Score: 9.6 (9.568)

The user 'Recommendation Score' (9.6 for Hillfield Nursing Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Hillfield Nursing Home

I visit George Landon weekly (Sunday 9-10 am). Impressions: George is limited to bed (a master stroke), he is always neat and clean eg. well shaved, hair cut, etc. George speaks well of the staff and they seem friendly and helpful. He is cheerful and enjoys the home and staff. He likes his food, when he has had an illness this has been attended to immediately (eg. conjunctivitis). I have visited the home over a hundred times and I've been impressed by the calm purposeful atmosphere.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

I find the staff very helpful and friendly. Agnes is very well looked after. Thank you for all your help and hard work.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Hillfield Nursing Home

Highly recommended its a lovely home.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

The home has very good staff, and always listen if there is a problem and they do try to resolve it as soon as possible. The home itself is very clean and what is very important especially for visitors as well as clients, there is no smell of urine or anything else. Residents are kept cleaned and showered regularly.

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hillfield Nursing Home

home from home
My mam went in here in august and its a lovely place she has dementia and other medical problems and was unable to stay in her own home, the management and staff here are lovely they cant do enough to make you feel welcome, the rooms are very homely my mam has been here 3 months and already has settled very well me and my family are happy that she is happy and well cared for.

How likely would you be to recommend Hillfield Nursing Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

I have been a resident for 5 years and feel quite settled. I would like to see more activities i.e. outing. It would be nice for the home to have its own transport (mini bus).

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hillfield Nursing Home

I have been a resident for many years here and I am glad to see the that there is a major refurbishment going on within the home which will make such a difference to all working categories at Hillfield.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Hillfield Nursing Home

Moved in 3 months ago and I have settled very well. Love it here. I have my bedroom and a small living area so I can spend time with my wife who also has moved here with me.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

I am very comfortable here at Hillfield. I am well looked after. My daily needs are attended to. The staff are kind and caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

I have no concerns about living ay Hillfield am well treated and very happy. I love football and the staff make sure I can watch my favourite team Newcastle United.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hillfield Nursing Home

I like being in Hillfield, the staff are friendly and welcoming. I spend most of my time in my own room; I don't like socialising with others. I enjoy having a whisky and getting visits from family and friends.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

This place is pleasant, nice atmosphere and you can have a laugh with the staff.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hillfield Nursing Home

Although I have been at Hillfield only a short time I feel I have settled well. The staff are very caring/friendly and treat me with respect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

I have lived in Hillfield for 7 1/2 years and I am very happy here. the care I received is very good and they give me everything I ask for.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Hillfield Nursing Home

My father has been cared for in an exemplary way, addressing his individual needs, this has delivered great peace of mind and comfort to the family, a massive thank you.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Hillfield Nursing Home

Very kind and caring to all the residents. Individualised care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Hillfield Nursing Home

Pleased to be living at Hillfield. Very happy here, moved in 3 months ago. Love the area, staff and the friendliness. Great atmosphere.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

I love living at Hillfield. The staff are kind and caring, I have no complaints about anything but I wish I was well enough to live in my home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillfield Nursing Home

My father has been cared for in an exemplary way, addressing his individual needs. This has delivered great peace of mind and comfort to the family. I would like to say a massive thank you to all the staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Hillfield Nursing Home

The facility has a relaxed pleasant feel, nothing is ever too much trouble to the staff and management alike, they are always keen to help. The only criticism would be the size of his room but if that's all there is to worry about then we are doing okay.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Hillfield Nursing Home

My mother was here for 3 years before she died in April 2014 aged 94. Although before the end her dementia prevented her from expressing herself, I always felt that she was well cared for by genuinely caring staff. I visited her 3 or 4 times a week and was always welcomed by the staff and updated as to her condition.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Hillfield Nursing Home

The staff are friendly and caring. They are always helpful and up to date with my mum's condition and happy to answer any questions we may have. She is always treated with respect and dignity and we are very happy with the overall service.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hillfield Nursing Home

Professional and friendly staff. Very caring and communicative. Happy, family atmosphere.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Recommendation for Hillfield Nursing Home


Please note this form is only for Recommendations (ie positive comments) & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required.

Your Personal Details

These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.

Your Recommendation & Rating

This information will be published on the website.

(please edit if you wish)
LIKELY
EXTREMELY LIKELY
DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Hillfield Nursing Home

Job Vacancies

There are no jobs posted yet for Hillfield Nursing Home

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Hillfield Nursing Home

To view the icons please zoom in