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Cleveland Park
Cleveland Road, North Shields NE29 0NW


Tel: 0191 258 5000
Cleveland Park is a sixty-six bedroom Orchard Care Homes property located in North Shields, that specialises in dementia care provision, including for respite purposes.
Staff are skilled in looking after a wide range of mental health issues and challenging behaviours, welcoming residents with schizophrenia, epilepsy and manic depression.
The service keeps good community links, working closely with the local council and offering many outings for occupants to enjoy with the aim of achieving a satisfying lifestyle for those with care needs.
Owner: Orchard Care Homes
Person in charge: Christine Gibson
Local Authority / Social Services: North Tyneside Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing - Privately Owned , 66 residents
Registered Care Categories*: Dementia • Younger Adults
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Epilepsy • Hearing Impairment • Schizophrenia • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 66
Rooms with ensuite WC: 66
Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest CQC* Report on Cleveland Park: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Current Recommendations | Submit a Recommendation | About Recommendations
User Rating: (4.9)
The 'User Rating' (4.9) for Cleveland Park is calculated using an average of the Ratings selected on a submitted Recommendation. A Care Home must have a minimum of 3 Recommendations submitted, before a 'User Rating' is shown. The Rating options on the Recommendation form are as follows: Satisfactory (3), Good (4), Excellent (5).
Review of Cleveland Park, North Shields, Tyne & Wear by Margaret S (Niece of Resident)
Friday 17 May 2013
I would recommend Cleavland Park to anyone looking for a care home for a loved one. My Aunt has been in this home for six years and I have always found the quality of care outstanding. The staff are always friendly and caring and each resident is treat with dignity. The staff and management are there not only for the resident but for the relatives also. Often they have given me a shoulder to cry on. No matter what is thrown at them the staff continue to give outstanding and loving care.
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Care / Support: Excellent |
Care / Support: Excellent |
Care / Support: Excellent |
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Staff: Excellent |
Management: Excellent |
Rooms: Excellent |
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Facilities: Excellent |
Cleanliness: Excellent |
Food & Drink: Excellent |
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Activities: Good |
Safety / Security: Excellent |
Value for Money: Excellent |
Review of Cleveland Park, North Shields, Tyne & Wear by Tom R (Nephew of resident)
Wednesday 8 May 2013
My aunt was extremely well cared for within this home. I could not fault or praise the staff enough. The atmosphere was homely, friendly and nothing was a problem. The management has a very hands on approach and we were always informed of anything that was happening. I will certainly pass on the good name of the home to anyone in my locality. Fantastic and well done to the whole team. My aunt was happy, content and fulfilled until her very dignified end.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
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Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
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Food & Drink: Excellent |
Activities: Excellent |
Safety / Security: Excellent |
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Value for Money: Excellent |
Review of Cleveland Park, North Shields, Tyne & Wear by Janet Dobie (residents daughter in law)
Sunday 9 December 2012
Staff are professional at all times. Always approachable if seeking information. They will telephone me if mother in law is ill,falls has a GP visit. The home is clean, bedrooms are ensuite and a are large. Food is made on site and served hot. Plenty of fluids offered. Management are also available to speak to at any time. I would recommend this home to any one requiring EMI Nursing you could not choose a better place for your loved ones.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
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Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
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Food & Drink: Excellent |
Activities: Good |
Safety / Security: Excellent |
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Value for Money: Excellent |
Review of Cleveland Park, North Shields, Tyne & Wear by Carol Gallagher (Daughter of Resident)
Thursday 27 September 2012
My mother has been a resident in the care home for 5 years. The staff are very good in providing care and very friendly. When my mam hasn't been well or suffered a fall I have been notified by phone immediately. The home is always clean and has recently been redecorated. Regular reviews take place to determine mams needs.
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Care / Support: Excellent |
Staff: Excellent |
Management: Good |
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Rooms: Excellent |
Facilities: Good |
Cleanliness: Excellent |
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Food & Drink: Excellent |
Activities: Good |
Safety / Security: Excellent |
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Value for Money: Good |
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