Prince's Court, North Shields, Tyne & Wear
Prince's Court, North Shields, Tyne & Wear
Prince's Court, North Shields, Tyne & Wear

Prince's Court is a purpose-built North Shields care home, suitable for both long-term residential care and short-term nursing and respite purposes.

Staff have a wide range of care skills which they are able to combine with the effects of a comfortable and homely facility, which has en-suite bedrooms and pleasant gardens that even have a mini golf course.

The service is flexible to people's needs, with church services available by choice and regular trips to restaurants and attractions that all occupants can join in with.

Group: Akari Care Ltd

Person in charge: Nicola Coulson (Manager)

Local Authority / Social Services: North Tyneside Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 75 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 73

Shared Rooms: 1

Rooms with ensuite WC: 74

Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Prince's Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.2 (9.166)

The user Review Score of 9.2 for Prince's Court is based on 17 Review/Recommendations. This Review Score of 9.166 is made up of 4.713 Points relating to the ratings and 4.453 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mum has been in Prince's Court as a patient on the palliative side for five months during this time mums care and support has been second to none. As well as caring for family members during this very upsetting time. The manager is first class and very hands on, she is totally approachable and I feel able to talk to her about mums on going care. The carers are fantastic and work extremely hard providing extra support to us all. Standards of cleaning are first class and the rooms are cleaned regularly. Mum is treated with care and dignity and all her needs are met. First class home.

How likely would you be to recommend Prince's Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I've been living at Prince's Court for 8yrs. I'm happy here, lovely view of marina from my room. No complaints, happy to be here wouldn't want to be anywhere else.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband Alan was admitted to Prince's Court in 2012 at first for 3 weeks. Due to the care from staff he is still here. I am very happy with all the care and support he has received.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I like this place very much , they treat my with excellent care and support and dignity.

How likely would you be to recommend Prince's Court? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Wife has been in care during the past 5 years in a satisfactory way and have no doubt in recommending this care home to other potential clients.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care in Princes Court is very good, I have been well looked after. The nurses have been very caring, also the Doctors have been very good with me. Any questions I need to ask they are always answered. I have a lovely garden. I enjoy all my meals. Overall I think I'm getting well looked after at Princes Court. I have a good choice of entertainment which I can attend to. The staff make sure my cleanliness is up to standard.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience at Princes Court has been wonderful all the staff are lovely and very caring, they do their job well. The staff and nurses meet all the needs indeed.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I visited my father the staff had no idea I was outside his room. I could hear them talking to him, and they were so sweet and careful with him, it brought tears to my eyes. I live in Holland, and knowing that my father is receiving such warm, friendly and dignified treatment, has given me a quiet mind and confidence in his welfare. Absolutely wonderful. The members of staff and the manager herself have been nothing less than helpful, friendly and understanding. I couldn't reccomend them enough.

How likely would you be to recommend Prince's Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mam moved into care about 8 weeks ago. Before this she was in a home that could not cope with my mam's dementia. The staff at Prince's Court are supportive and have spent quality time with my mam getting to know her. She has settled very well. They have coped with all of my mam's dementia needs, and nothing has been a challenge.

How likely would you be to recommend Prince's Court? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

This is the best care home I have ever been to - clean bright and very comfortable. The staff have been great and very caring, wonderful in fact. The doctor was exceptional, they made a bad experience bearable- thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This place is fab. The staff are first class, care staff, nurses and doctors alike good, food and accommodation facilities are good. Most of all, I feel the staff give a damn about the residents. This is a sad time for our family and we are being supported really well.

How likely would you be to recommend Prince's Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

My mother was admitted to Prince's Court from North Tyneside hospital following months of medical intern and treatment. She is 94 years of age frail but mentally competent. The human interaction, care and quiet environment is appropriate for a women at the latter stages of life. Care and medical treatment are provided in a coordinated plan where medical and care staff work together well. The response time to a patients call via a buzzer is good. The staff are accessible, friendly and knowledgeable. I would recommend the facility to a patient in my mothers condition.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

I am extremely satisfied with the high levels of dignity and care given to me here in Prince's Court. I am really grateful to all concerned.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Heartfelt thanks

I have nothing but praise and thanks for the wonderful, caring staff at Princes Court. The care that Mum received whilst with them was all that could be wished for, nothing was too much trouble. Knowing that Mum was being well cared for made a very difficult time more bearable and was a great comfort and for that I am very grateful.

How likely would you be to recommend Prince's Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family cannot recommend Princes Court enough. My Grandmother is back to the lady we once knew due to the 24hr care she has received there. She feels safe and happy and calls it her home. All the staff and management have kept her well informed during the current refurbishment. We all find the staff to be professional but approachable, happy to help and very friendly. What more could you ask for a loved one.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I could not fault in any way the nursing care, consideration, sympathy and general activities of all staff at Prince's Court.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Our sister is receiving palliative care in Princes Court after spending many weeks in North Tyneside Hospital she is being well cared for. The liaison between ourselves and staff is excellent.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Care Home Idol 2015

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