Albany Care Home, Washington, Tyne & Wear
Albany Care Home, Washington, Tyne & Wear
Albany Care Home, Washington, Tyne & Wear

Albany Care Home is located in Washington's Albany district and is close to shops, amenities, public transport and the A1. The Galleries Shopping Centre is just one mile away.

This purpose built care home offers accommodation in single occupancy rooms, most of which have private toilet facilities.

Albany features TV lounges, a quiet sitting room, a reminiscence room and bar for residents to relax. Separate dining rooms, where residents can socialise at meal times are also available. Traditional home cooked food is served using fresh produce with residents being able to select from the choices available daily. Special diets can be catered for.

Regular visits are made to the home by an experieced hair stylist and a qualified chiropodist. Complementary therapies can also be arranged.

The home provides a variety of activities for residents.

Group: Four Seasons Health Care

Person in charge: Leigh Brown (Home Manager)

Local Authority / Social Services: Sunderland City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 38 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 38

Rooms with ensuite WC: 31

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Albany Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.3 (9.297)

The user 'Recommendation Score' (9.3 for Albany Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Albany Care Home

The staff are excellent, caring, nothing is a bother. They will do anything for my Dad. The staff treat Dad as a person not like a patient and they know how to treat him well and with respect.

How likely would you be to recommend Albany Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Albany Care Home

My mother has been in Albany House for nearly 3 years and is happy and contented here. Well looked after with brilliant staff.

How likely would you be to recommend Albany Care Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Albany Care Home

My mam likes to come here as she's well looked after and I feel happy leaving her. She also gets on very well with the staff and residents. I would recommend this home to others too.

How likely would you be to recommend Albany Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Albany Care Home

I visited my relative in the evening and as always she was relaxed, she speaks highly of the staff and states they always help her when she needs it. The nursing staff at the home keep me informed on how my relative is and the staff are always approachable and polite.

How likely would you be to recommend Albany Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Albany Care Home

My 92 year old mother with dementia double incontinent and mobility problems. She had four weeks in hospital and when she was well enough to be discharged she came to Albany House in March 2015. She has improved in her general health and well being more than I could have hoped. This I believe is due to the excellent care and attention she has received at Albany House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Albany Care Home

I am a resident at Albany and would recommend the home to anyone, you couldn't ask for any better. It was my birthday yesterday and the girls couldn't have been any nicer. From the boss down all the staff are lovely. The new manager has made it much better! Honestly you wouldn't get any better than here. The only thing is the food but I'm too fussy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Albany Care Home

My mother has been very friendly and contented during her stay at Albany House. The staff have always been caring and attentive to her needs.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Albany Care Home

Mam was well cared for by all members of staff and was a popular resident.

How likely would you be to recommend Albany Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Albany Care Home

Albany care home is a lovely welcoming care home. My experience here has been brilliant, the staff are kind and friendly and very helpful. I would recommend Albany House care home to anyone who wants an excellent service of care.

How likely would you be to recommend Albany Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Albany Care Home

My ex partner is bed bound, she has constant care and attention and she is happy here. Staff are always available to answer questions.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Albany Care Home

My father in law has been in Albany for 8 years and in this time the home has improved and continues to improve.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Albany Care Home

My dad has been in Albany Care Home for 8 years and in that 8 years standards of care and overall standards of the home continue to improve.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Albany Care Home

I have been visiting my Grandad in Albany Care home for 8 years. Over this time my Grandads care has significantly improved. The homes standards have also bee improved making my Grandads time here enjoyable. All staff are very friendly and helpful and have my Grandads best interest at heart. Overall I am very pleased to have my Grandad live and be cared for at Albany House.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Albany Care Home

I would recommend Albany Care Home to friends and relatives for its caring staff and friendly atmosphere. I would recommend more money for facilities for residents to partake in activities.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

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