Briarwood Nursing & Residential Home

Normanby Road, Eston, Middlesbrough TS6 9AE

Briarwood Nursing & Residential Home, Middlesbrough, Cleveland & Teesside
Briarwood Nursing & Residential Home, Middlesbrough, Cleveland & Teesside
Briarwood Nursing & Residential Home, Middlesbrough, Cleveland & Teesside

Briarwood Nursing & Residential Home is professionally run with a warm and caring atmosphere and aims to enhance the quality of life for all 49 residents. Briarwood Care Home is registered, and therefore licensed to oprovide services, by the Care Quality Commission. For more information visit www.cqc.org.uk

Briarwood has acquired a reputation as having the very highest standards for residents with all levels of care, employing highly trained registered nurses and care assistants who provide 24-hour professional support.

Briarwood’s experienced team of staff are all trained in looking after people, including those with dementia and complex needs. Looking to provide a balance between support when it’s needed, and helping residents maintain their independence, whilst encouraging each resident to lead a full and active lifestyle wherever possible.

The person-centred care for every resident is unique. Therefore each resident has their own plan of care that meets their emotional, psychological, social and spiritual needs as well as physical needs. Staff are committed to helping residents to maintain self-respect and dignity at all times.

Stimulation and activities are particularly important for residents who enjoy physical and mental activities such as baking, reminiscence, painting, music and arts, gardening, pet care, gentle exercise and life skills, which helps bolster their strength and energy, improve their appetite and humour, and offers them an opportunity to interact with staff and other residents.

Group: New Century Care

Person in charge: Christine Turner (Home Manager)

Local Authority / Social Services: Redcar and Cleveland Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 49 residents

Registered Care Categories*: Dementia

Admission Information: Ages 18+.

Single Rooms: 49

Rooms with ensuite WC: 49

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Briarwood Nursing & Residential Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.5 (8.474)

The Review Score of 8.5 (maximum of 10) for Briarwood Nursing & Residential Home is based on 6 Review/Recommendations in the last 2 years. This Review Score of 8.474 is made up of a Quality Score of 4.629 Points (maximum of 5) relating to the rating and a Quantity Score of 3.845 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.474 for Briarwood Nursing & Residential Home is based on 6 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.629 for Briarwood Nursing & Residential Home is calculated as follows: ( (46 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 70 Ratings = 4.629

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.845 for Briarwood Nursing & Residential Home is calculated as follows:

      1. 6 Positive Reviews = 3

      2. 0.1 x 6 Positive Reviews = 0.600

      3. (6 Positive Reviews ÷ 49 Registered Beds) x 2 = 0.245

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


We feel that the care given to our family member is at a good standard. And we feel she is well looked after and her needs are taken into consideration. The staff are always friendly and helpful, and their work is really appreciated.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Uncle has been a resident in the home for approximately two years and as a family we feel he has the best care and attention the home can offer. The food and the way his needs are met are absolutely first class. Well done to all!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Excellent care. My mother-in-law has flourished with the care and dignity she has received since coming here. She has gone from being in nightclothes all day to being up and dressed even wearing makeup everyday. My self and my husband could not recommend this care home strongly enough. The staff are second to none.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whilst my father has been with Briarwood they have been very attentive, kind and respectful and he is well cared and catered for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nothing bad to say about place.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Enjoyed my stay helped a lot with recovery. I have been here for eight months and has helped with getting me back on my feet and independent again. The staff are extremely helpful and caring with me.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Briarwood Nursing & Residential Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Briarwood Nursing & Residential Home

Job Vacancies

RMN/RGN - Night Shifts

Attractive rates + £1000 joining bonus + NMC fees (Care Home / Nursing Home • Full Time)
Middlesbrough, Cleveland & Teesside

Lead Clinical Nurse

Attractive rates + £1000 joining bonus + NMC fees paid (Care Home / Nursing Home • Full Time)
Middlesbrough, Cleveland & Teesside

Staff Profiles

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Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Briarwood Nursing & Residential Home