Belle Vue Nursing Home

26a Belle Vue Grove, Middlesbrough TS4 2PX

Owner: Belle-Vue Health Care Ltd

Person in charge: Judith Christofferson (Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 102 residents

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Prader-Willi Syndrome • Stroke

Single Rooms: 100

Shared Rooms: 1

Rooms with ensuite WC: 101

Weekly Charges Guide: Personal Care Single £437 – £691 , Personal Care Shared (per person) £437 – £691

Nursing Care Single £551 – £691 , Nursing Care Shared (per person) £551 – £691

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Belle Vue Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.5 Belle Vue Nursing Home has a Review Score of 6.5 (6.549)

The Review Score of 6.5 (maximum of 10) for Belle Vue Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Belle Vue Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.5 for Belle Vue Nursing Home is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 24 Ratings = 3.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.049 Points relating to the number of positive Reviews for Belle Vue Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 20.4 positive Reviews (102 registered beds ÷ 5). 1 Reviews ÷ 20.4 Target = 0.049

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belle Vue Nursing Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Belle Vue Nursing Home

  • Daughter of Resident/Service User
    2

My dad has received excellent care whilst being a resident. Staff are caring, considerate and fully aware of all his needs. He is a long term resident and during his time here he has always been settled and comfortable.

How likely would you be to recommend Belle Vue Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have already made a formal complaint about the poor care afforded to my mum. She was placed at this home from hospital in a "step down" bed. She was initially told by a care worker that she would only be allowed two showers a week. She was then washed in a cold shower. Mum became anxious in the evening and asked that I undressed her for bed as the staff had been rough and too quick. The room was smelly on arrival and this was not rectified for the two weeks she was living here. We were so concerned about the poor care that we brought mum home and looked after her with help from home care staff. I feel that there is too few staff and so this develops this poor care culture. I am appalled by the care provided by this home.

How likely would you be to recommend Belle Vue Nursing Home? Extremely Unlikely

Average Rating: 

 2.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Poor

Food & Drink: Satisfactory

Staff: Very Poor

Activities: Satisfactory

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Very Poor

Value for Money: Poor

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