26a Belle Vue Grove, Middlesbrough TS4 2PX
Owner: Belle-Vue Health Care Ltd
Person in charge: Judith Christofferson (Manager)
Local Authority / Social Services: Middlesbrough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 102 residents
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Cancer Care • Cerebral Palsy • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Prader-Willi Syndrome • Stroke
Single Rooms: 100
Shared Rooms: 1
Rooms with ensuite WC: 101
Weekly Charges Guide: Personal Care Single £437 – £691 , Personal Care Shared (per person) £437 – £691Nursing Care Single £551 – £691 , Nursing Care Shared (per person) £551 – £691
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Belle Vue Nursing Home: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Belle Vue Nursing Home has a Review Score of 2.3 (2.250)
The Review Score of 2.3 (maximum of 10) for Belle Vue Nursing Home is based on 1 Review/Recommendations in the last 2 years. This Review Score of 2.250 is made up of a Quality Score of 2.25 Points (maximum of 5) relating to the rating and a Quantity Score of 0 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 2.250 for Belle Vue Nursing Home is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 2.25 for Belle Vue Nursing Home is calculated as follows: ( (6 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 12 Ratings = 2.25
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 0 for Belle Vue Nursing Home is calculated as follows:
0 Positive Reviews = 0
0.1 x 0 Positive Reviews = 0.000
(0 Positive Reviews ÷ 102 Registered Beds) x 2 = 0.000
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
How Likely are the Reviewers to Recommend Belle Vue Nursing Home?
Reviewer Connection to Belle Vue Nursing Home
Review submitted from a Website Submission by Lynne C (Daughter of Resident/Service User) on Wednesday 25 May 2016. Review relates to January 2016.
I have already made a formal complaint about the poor care afforded to my mum. She was placed at this home from hospital in a "step down" bed. She was initially told by a care worker that she would only be allowed two showers a week. She was then washed in a cold shower. Mum became anxious in the evening and asked that I undressed her for bed as the staff had been rough and too quick. The room was smelly on arrival and this was not rectified for the two weeks she was living here. We were so concerned about the poor care that we brought mum home and looked after her with help from home care staff. I feel that there is too few staff and so this develops this poor care culture. I am appalled by the care provided by this home.
How likely would you be to recommend Belle Vue Nursing Home? Extremely Unlikely
Overall Standard: Satisfactory
Care / Support: Poor
Treated with Dignity: Poor
Food & Drink: Satisfactory
Staff: Very Poor
Management: Very Poor
Safety / Security: Satisfactory
Rooms: Very Poor
Value for Money: Poor
There are currently no awards/recognitions posted yet for Belle Vue Nursing Home
There are currently no Care Home Idol entrants who have performed at Belle Vue Nursing Home