Burlam Road Care Home, Middlesbrough, Cleveland & Teesside
Burlam Road Care Home, Middlesbrough, Cleveland & Teesside
Burlam Road Care Home, Middlesbrough, Cleveland & Teesside

Burlam Road Care Home is located on the edge of Middlesborough and is convenient for shops, amenities, public transport and the A1(M).

This purpose built care home offers accommodation in single occupancy rooms, most of which are with en-suite facilities. Some rooms are spacious enough for sharing.

Burlam Road features several lounges and quiet sitting rooms for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooking using fresh produce is served with residents being able to select from the choices available daily. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist, qualified chiropodist, a dentist and an optician.
Complementary therapies can be made available also.

The home provides a variety of activities to keep residents active.

Group: Four Seasons Health Care

Person in charge: Victoria Simpson (Home Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 50 residents

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Single Rooms: 38

Shared Rooms: 6

Rooms with ensuite WC: 44

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Burlam Road Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 7.9 (7.850)

The user 'Review Score' (7.9 for Burlam Road Care Home) is based on 5 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Burlam Road Care Home

Father has been in Burlam Road for a number of years. The care staff on the whole are excellent and really care about the residents and meeting their needs. Food can be hit and miss as currently there is no cook. Nursing is generally good but can be inconsistent with certain staff. On the whole I would recommend this home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Barbara McLennon, Home Manager at Burlam Road Care Home responded to this review on 27 Aug 2015:

Thank you for taking the time to complete a review for Burlam Road Care Home - we really appreciate your feedback and are delighted to hear you would recommend the home. Our regional chef has been supporting the home over the past couple of weeks and we are also currently in the process of recruiting new staff to make sure all our services meet expectations every single time. I will be in touch with you to discuss your thoughts and suggestions further to ensure you get the best possible experience at Burlam Road. Thank you again for your comments.

Burlam Road Care Home

This home has improved since the deputy manager came, this will take some time but I am sure the improvement will be maintained.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Burlam Road Care Home

Following illness and a stay in hospital. I moved from my previous care home into Burlam Road and have found every aspect of the care and service better. The staff are all caring and considerate an the food is fantastic. It has improved my appetite 100% Thanks for a great place to live.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Burlam Road Care Home

After a change in management, I can now see an improvement in the staff morale and there is a happier atmosphere in the home which is vital when families visit every day.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Burlam Road Care Home

The acting manager needs to lift the home up, once that is done. I would recommend it.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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