Tollesby Hall Care Home, Middlesbrough, Cleveland & Teesside
Tollesby Hall Care Home, Middlesbrough, Cleveland & Teesside
Tollesby Hall Care Home, Middlesbrough, Cleveland & Teesside

Tollesby Hall Care Home located in Middlesbrough is a purpose-built 55 bedded facility offering Nursing and Residential care and care for people with physical disabilities, short term Respite and Specialist End of Life care.

At Tollesby Hall Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. Well-equipped bedrooms are bright, safe and comfortable.

Chefs at Tollesby Hall pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Janet Breckon (Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 55 residents

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 55

Rooms with ensuite WC: 32

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest CQC* Report on Tollesby Hall Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 9.4 (9.411)

The user 'Review Score' (9.4 for Tollesby Hall Care Home) is based on 16 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Tollesby Hall Care Home

I have found Tollesby Hall to be of a very good standard, the staff being very co operative and friendly. I would recommend this care service. The only thing I pick up on is the rooms at times could be tidier i.e hanging up of clothes.

How likely would you be to recommend Tollesby Hall Care Home? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Tollesby Hall Care Home

After caring for my mother for a considerable number of years it was not difficult to rehome her at Tollesby Hall. The standard of care is excellent, as are all other aspects of the home. She settled in very quickly and after as little as 4 weeks was actually calling it home.

How likely would you be to recommend Tollesby Hall Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tollesby Hall Care Home

Take your family to Tollesby they are excellent brilliant nursing home. I would recommend it. The staff care for families as well as residents and we are always made welcome by all the staff. Since coming to Tollesby Robin has improved.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tollesby Hall Care Home

My husband and myself are both wheelchair users. He became aggressive due to epileptic seizures so my social worker had him admitted for respite. He has since become more forgetful and dependant on others due to more seizures. Because of my disability I am unable to care for him and I consider this establishment absolutely essential.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tollesby Hall Care Home

Best care home in the UK.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tollesby Hall Care Home

Staff are wonderful, caring and attentive. They keep you informed about the person in their care. The care home itself is lovely and clean, nicely decorated, homely, in fact its decor and furniture are very elegant. Staff 1st class, would highly recommend.

Tollesby Hall Care Home

I called to visit the mother of a friend, She has been a wonderful person, and has spent her life being kind and helpful to many people. A proper Christian in fact. I was delighted by the improvement in her condition since her admittance to this home, despite her terminal status. I did thank the staff before leaving and their attitude to her was heart warming.

Tollesby Hall Care Home

When entering this care home for the first time we were greeted by friendly staff. The care for my mother was outstanding. Nothing was too much trouble. Not only did they look after her they looked after us to. I would recommend Tollesby Hall to everyone looking for care for their relatives.

Tollesby Hall Care Home

Our late mom 2002/2003 thought Tollesby Hall was brilliant - so did we - as the staff looked after all the residents very, very well. Mom after a very short time, thought of Tollesby Hall as 'home' - take me home, I'm tried.

Tollesby Hall Care Home

My dad lived here for just over a year. He was very content while living here. My family were very happy with care given. Dad was well cared for, well fed, taken out on trips and walks (this was his favourite hobby).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Tollesby Hall Care Home

Tollesby Hall is a home from home environment, it offers a place where residents and their families can try to maintain a normal routine. The staff are helpful, friendly and cheerful and always make you feel welcome. The home is clean and smells good, it's more like a small hotel than a nursing home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tollesby Hall Care Home

Mum has lived at Tollesby Hall for six years; the staff take excellent care of her. The management are friendly and caring, the admin staff are friendly and approachable and the home feels welcoming when you enter. It is always clean (no bad odours) and when you meet and speak to the residents they say they like living there. The food is lovely- mum has gained weight while living there and there is a variety of activities within the home and trips out in their own mini bus.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tollesby Hall Care Home

The staff here are all very helpful. There are many facilities, and there are hairdressers etc that come in regularly. It is situated in its own grounds, and is very quiet. Everything about it is excellent.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tollesby Hall Care Home

I come for regular respite care because it is good to stay here, the staff are excellent.

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Tollesby Hall Care Home

The home is friendly, clean and a high standard of care. Mum is very happy here. The food is first class and lots of activities. I cannot fault it.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tollesby Hall Care Home

Excellent care, friendly staff, high standard of care. Food is excellent. Many activities and visits which we can go to as well. Mum is happy, safe and well cared for. Can't fault it at all.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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