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Tollesby Hall Care Home, Hemlington, Middlesbrough, Cleveland & Teesside

Tel: 01642 300690

Tollesby Hall Care Home located in Middlesbrough is a purpose-built 55 bedded facility offering Nursing and Residential care and care for people with physical disabilities, short term Respite and Specialist End of Life care.

At Tollesby Hall Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. Well-equipped bedrooms are bright, safe and comfortable.

Chefs at Tollesby Hall pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Owner: HC-One Ltd

Person in charge: Janet Breckon (Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 55 residents

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 55

Rooms with ensuite WC: 32

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest CQC* Report on Tollesby Hall Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Tollesby Hall Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Tollesby Hall Care Home

Current Recommendations

Recommendation Score: 9.1 (9.073)

The user 'Recommendation Score' (9.1 for Tollesby Hall Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Tollesby Hall Care Home on Wednesday 2 April 2014 by Ruth W (Daughter of deceased resident)

Our late mom 2002/2003 thought Tollesby Hall was brilliant - so did we - as the staff looked after all the residents very, very well. Mom after a very short time, thought of Tollesby Hall as 'home' - take me home, I'm tried.

Review of Tollesby Hall Care Home on Friday 17 January 2014 by Dawn E (Daughter of resident)

My dad lived here for just over a year. He was very content while living here. My family were very happy with care given. Dad was well cared for, well fed, taken out on trips and walks (this was his favourite hobby).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Review of Tollesby Hall Care Home on Monday 13 January 2014 by Sara F (Daughter of resident)

Tollesby Hall is a home from home environment, it offers a place where residents and their families can try to maintain a normal routine. The staff are helpful, friendly and cheerful and always make you feel welcome. The home is clean and smells good, it's more like a small hotel than a nursing home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Tollesby Hall Care Home on Monday 13 January 2014 by H. C (Daughter of resident)

Mum has lived at Tollesby Hall for six years; the staff take excellent care of her. The management are friendly and caring, the admin staff are friendly and approachable and the home feels welcoming when you enter. It is always clean (no bad odours) and when you meet and speak to the residents they say they like living there. The food is lovely- mum has gained weight while living there and there is a variety of activities within the home and trips out in their own mini bus.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Tollesby Hall Care Home on Wednesday 20 November 2013 by Derrick Freeman (Husband of resident)

The staff here are all very helpful. There are many facilities, and there are hairdressers etc that come in regularly. It is situated in its own grounds, and is very quiet. Everything about it is excellent.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Tollesby Hall Care Home on Wednesday 13 November 2013 by Susanne Kane (Daughter of resident)

The home is friendly, clean and a high standard of care. Mum is very happy here. The food is first class and lots of activities. I cannot fault it.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Tollesby Hall Care Home on Wednesday 13 November 2013 by Janet Lynch (Daughter of resident)

Excellent care, friendly staff, high standard of care. Food is excellent. Many activities and visits which we can go to as well. Mum is happy, safe and well cared for. Can't fault it at all.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Tollesby Hall Care Home on Wednesday 21 August 2013 by Fiona J (Daughter of resident)

Good care by staff

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Tollesby Hall Care Home on Thursday 28 March 2013 by Terena Grant (Daughter-in-law of resident)

Welcoming, pleasant, no bad odours, clean. Friendly staff and management.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Tollesby Hall Care Home on Tuesday 26 February 2013 by Michael Atkinson (Son of a resident)

My father Gordon was a resident of Tollesby before he passed away. The care and compassion dignity and respect he was given was second to none. All of the staff management, nursing and care staff were a credit to their profession. They not only take care of the resident,but also the family. The home was wonderfully clean and set in a nice location.the difficult decision of our father going into a home because of his illness, has been removed from us after the realisation of the care he received there, as we were told by our father how much he loved being a resident, and the friendship and bond he had with the staff. We cannot thank the staff of Tollesby enough for making his stay so nice.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Tollesby Hall Care Home on Wednesday 25 July 2012 by Ian L (Resident)

The care home is in a lovely natural environment in a peaceful setting and nice gardens. All the care staff are very friendly, warm hearted and highly competent. They will always go out of their way to meet the diverse needs of the residents 24/7. All the staff I met acted with considerable compassion and seem to bond with the people they look after, and do everything possible to help people to maintain their dignity. Highly recommended, as a clean, safe and caring place to live with good facilities.

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